Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

December 14, 2021

Great app integation to simplify the fulfilment process. Plenty of direct integrations to many of the major shipping providers here in Australia and also a great API if you need to integrate with something a bit more custom. Support is excellent and very responsive.

Laser Blanks
Australia
Over 1 year using the app
February 17, 2015

Hands down the best app on the store. I would go as far to say that this app should qualify as a Shopify basic. We would not be able to function without ShipStation and their amazing support team.

Stay at 99.9% uptime and you've got a member for life, ShipStation. A+++

Piko Shirts
United States
Over 1 year using the app
March 14, 2014

I love Shipstation. It's a great app that save money and time. Easy to use and have smart options. I highly recommend this app for everyone. Thank you.

RealWatches.com
United States
Over 1 year using the app
September 2, 2022

Very happy with the Shopify app.
It makes shipping a super breeze.
Really a good app.
I highly recommend you to try them out

Dry Eye Mask
United States
Over 1 year using the app
February 10, 2017

We use this app on every Shopify store we have. Works amazing!

Merch Nerds
United States
Over 1 year using the app
December 13, 2021

I love the ease of use. Being able to see all the different freight costs and delivery times on one screen saves us so much time.
Love this app!!

Get Some Garden
Canada
Over 1 year using the app
May 26, 2013

ShipStation has simplified my business and my life! Bottom line, if you ship product and are looking for a service to help manage your shipping needs (sync with UPS, USPS, FedEX...and create labels), do yourself a favor and pony up for ShipStation!

I would also like to add that their support is fantastic!

Wipemart
United States
Over 1 year using the app
Edited January 10, 2017

I initially put in one star because of the issues we had connecting shopify with shipstation, the orders were not importing into shipstation and for months we didn't know what to do, talked with shipstation many times but nothing, until we contacted shopify to help us and that was the major turning point, the guys at shopify didn't settle until they fixed the issue and found us someone that does have great experience at shipstation, talk about a great great partners work :). What we found out is that on the checkout setting on shopify the automatically fulfill order lines item was checked that what created all issues.
We right now have connected shipstation with Jet, Wal-Mart, amazon (for FBM), ebay and finally shopify, all working pretty good.
What I like most about the whole thing is that the customer service for both shipstation and shopify when both worked together is 10 stars.

Thanks

Mediderm
United States
Over 1 year using the app
January 25, 2022

ShipStation was just a Godsend for our company. Being able to ship from all of our sales channels in one place is just a game-changer. SS has really given us time back to reinvest in our business. Definitely recommend them, no matter the size of your business.

Texas Sistas
United States
Over 1 year using the app
August 29, 2015

We've used Shipstation for over a year and it's hands down the best stand alone shipping application. Just about everything that needs to be done, ShipStation is able to do. Automated returns and split orders are both live savers, are are batch processing. Definitely a good investment.

Choppingblocks Com
United States
Over 1 year using the app