ShipStation , 733 reviews

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly integration, real-time order tracking, and support for various carriers. They appreciate its ability to automate shipping tasks, manage high volumes of orders, and create customized shipping labels. The customer service is praised for being responsive and helpful. Some merchants reported significant savings on shipping costs and reduced fulfillment time. The app also efficiently manages multiple sites and shipping coordination.

April 19, 2024

ShipStation's integration with Shopify has been a game-changer for our e-commerce businesses helping us greatly streamline our shipping processes.

The initial integration set-up was incredibly user-friendly and after just a few minutes easily syncs with Shopify to update orders and tracking information in real-time. It supports all of the carriers we use (and then some). As a business that ships everything from small USPS priority envelops all the way up to 85 pound ebikes flexibility is key to saving on ever increasing shipping costs.

Bicycle Warehouse
United States
Almost 7 years using the app
April 30, 2024

Easy to use. I love how you can combine orders and process them altogether. It saves a lot of time! Very user friendly!

MD GLAM
United States
About 4 years using the app
April 30, 2024

Fantastic

Experience Vinyl
United States
About 4 years using the app
April 30, 2024

ShipStation is easy to use affordable and if you have a question which happens twice a year someone always picks up the phone.

Boomerang
United States
Over 3 years using the app
April 30, 2024

We sell on multiple platforms and ShipStation makes it super easy for my assistant to come in and ship for me. She doesn't have to have any sign in info for Shopify.

Duct Tape and Denim
United States
Over 3 years using the app
April 3, 2024

Most productive shipping app

Classy Cufflinks
United States
Over 3 years using the app
March 29, 2024

With its recent updates, quantities are not imported from Shopify and thus return labels cannot be created. It's frustrating and there is no apparent fix!

iCowhide UK
United Kingdom
Over 3 years using the app
ShipStation replied April 1, 2024

Hey there, thank you for your review! We're sorry to hear you've had some trouble with the quantities in your orders. We have located your account and a member of our team will be reaching out soon to assist. Have a great rest of your week!

April 30, 2024

ShipStation has been a crucial tool for our operations. It offers many amazing features and can do much more than you think at first. Been using it for over 2 years and very happy with it.

TheFreshener.com
United States
Almost 2 years using the app
April 30, 2024

I love Ship Station, very easy to use, amazing live US based customer service. Thank you!

Pinsy Shapewear
United States
Almost 2 years using the app
April 25, 2024

Shipstation has really allowed us to optimize our e-commerce shipping workflow. The tool is robust, and the user interface is easy to navigate. Support has also been great!

Bustin Boards Co.
United States
Almost 2 years using the app