Reviews (3,288)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

November 14, 2022

Justine Apacible was fantastic. He answered my question in time. Thank you so so much! I will not hesitate to contact the support anytime!

Tactical Pro Supply, LLC
United States
Almost 2 years using the app
Shogun Labs, Inc. replied November 15, 2022

Thank you so much for taking the time and leaving us a review, Sandra!

I am so glad to hear that Justine could help. I'll surely forward the kind words and your feedback to her and the entire support team. 🙂

Please let us know if there's anything we can assist you with in the future.

Sweetan | Client Services
Shogun Page Builder

June 23, 2020

I'm always a bit hesitant relying on 3rd party apps to run my business. Especially customer-facing functions. I can confidently say that Shogun is very user-friendly, feature packed, integrates seamlessly, and the support is off the chains! They respond very quickly and oftentimes with screen shots and short video clips explaining the solution. I'm helping a good friend setup a Shopify site and Shogun is a no-brainer recommendation for him. Thanks for all of your help!

Five12 Garage
United States
Almost 2 years using the app
Shogun Labs, Inc. replied June 24, 2020

Thank you so much for all of your kind words, and for taking time out of your day to leave us a review! We really appreciate it, and appreciate you recommending us to your friend! Please never hesitate to reach out if you have any other issues or questions.

Karl | Team Lead, Technical Support

July 11, 2020

Great app! Very happy. Support is fast and very helpful.
Would. highly recommend this app to anyone looking to drastically improve the look and feel of their stores pages.

The Aura Bracelets
United Kingdom
Almost 2 years using the app
Shogun Labs, Inc. replied July 13, 2020

Thank you for taking the time to leave us a lovely review! We really appreciate your kind words and your recommendations of Shogun!

Karl | Team Lead, Technical Support

July 23, 2018

Great app, very useful and friendly customer service

Teamtop
China
Almost 2 years using the app
August 26, 2019

Shogun is hands down the best page builder I've ever used. We used it to create landing pages that match the look of our store but are actually forms built out using Hubspot.

I would highly recommend Shogun for anyone looking for a page builder. They are the gold standard in both ease of use & professional looking templates/pages.

RigUp Store
United States
Almost 2 years using the app
November 16, 2021

The app is good, very easy to use. It helps create web pages without coding. Great customer service.

Bijoux Macarons
United States
Almost 2 years using the app
Shogun Labs, Inc. replied November 17, 2021

Thank you for your review! Glad to hear that you are enjoying Shogun and that the team could help you out when you needed us!

Let us know if we can be of any further assistance.

Karl | Manager, Technical Support

April 12, 2022

The app allows a wide range of customisation which is really great but the customer support is what sets it apart. They are quick to respond and come up with solutions.

Coldclutch
Australia
Almost 2 years using the app
Shogun Labs, Inc. replied April 12, 2022

Thank you so much for taking the time to leave us a review!

That's excellent to hear that you are having a wonderful experience with Shogun and our support team. Thank you so much for sharing your feedback with us. It helps us to continue improving your experience with us.

We appreciate your love and support.

Sweetan | Team Lead | Support
Shogun Page Builder

December 30, 2020

Amazing and quick service! Very easy to understand guided responses. Very friendly agents. Easy to communicate.

AK Vibes
United Kingdom
Almost 2 years using the app
Shogun Labs, Inc. replied December 30, 2020

Thank you for your review! We really appreciate it. :D

Karl | Team Lead, Technical Support

January 26, 2022

Would like to say a big thank you to Rhys and the team at Shogun. The support I received was very helpful and super speedy.

Vet's Kitchen
United Kingdom
Almost 2 years using the app
Shogun Labs, Inc. replied January 26, 2022

Thank you so much for leaving a review! I will pass along your kind comments to Rhys :) So glad to hear that the support you received was helpful and quick.

Kalen | Team Lead, Support
Shogun Page Builder

July 31, 2021

Hands down the best customer service I have EVER received for any product (physical or digital.) My support ticket received a response with a solution in less than 3 minutes. I'm very impressed.

Sierra
United States
Almost 2 years using the app
Shogun Labs, Inc. replied July 31, 2021

Hello Jeff! Thanks a lot for the review. 🎉 We sincerely appreciate your feedback.

We are happy to hear that you are having a good experience with Shogun and our the team could help you.

Please do let us know if we can be of any further assistance! 😊

Sweetan | Team Lead | Support