Reviews (3,288)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

June 16, 2021

Love the app and their support is amazing. I am not a tech person, but it is very intuitive and they have so much resources

My Handmade Wedding CO
Canada
Almost 2 years using the app
Shogun Labs, Inc. replied June 17, 2021

Thank you so much for your review! We really appreciate it.

Let us know if we can be of any help :)

Karl | Team Lead, Technical Support

April 6, 2018

Had a developer set this up originally, but my team and I can easily use this app to add or modify pages. Tools/menus are straight forward and make a lot of sense. They are easy to use.

Assurestart Cyber
United States
Almost 2 years using the app
Edited May 20, 2019

I love this app. It's helped me fast-track my site and allowed me to fully customise the template. It's awesome.

The only issue I have with Shogun Page Builder is the SLIDER. It's very good, looks great, but when it comes to customising it, such as replacing one of the pictures/slides, I've had to delete each picture/slide until I got to the slide I wanted to replace, and then re-add the just deleted slides.

Perhaps there's a better way of doing it, but I've not found a way.

Because of that issue, which is time consuming, I give it 4.5 stars (can't reflect portion of stars on the ratings), however, it's a fantastic app.

Cheers Shogun!
aviagrafix.com

After following the instructions you provided, I now rate this 5 stars.

THANK YOU!

Aviagrafix
Australia
Almost 2 years using the app
Shogun Labs, Inc. replied March 24, 2019

Hey Patrick! Thanks for the kind words and the feedback. With the slider, you can actually just click the arrows or dots on the slider in the editor to get to the content you want to delete; no need to delete all the slides/content until you get to that slide. The slider has the arrows and dots showing by default, but if you toggled them off, you can add them back in in the righthand sidebar (show arrows/ show dots). If you have any questions about this, please email our global support team at support@getshogun.com . Thank you! - Nick (Cofounder, Shogun)

May 8, 2020

I received customer service via the telegram app on Shogun from Andre. I was attempting to make a slight adjustment to the site. But it was taking forever. Andre was fast, to the point and efficient. Very professional. Cool customer service experience. Thank you!

HRITEK
United States
Almost 2 years using the app
Shogun Labs, Inc. replied May 11, 2020

Great to hear that Andre could help you via live chat! Always happy to help!

Please do not hesitate to reach out if you have any other questions! :)

Karl,
Team Lead, Technical Support

January 7, 2020

Shogun is a very intuitive design tool. I couldn't accomplish the same level of store customization without it.
The technical support team is great they always answered my questions quickly. Thank you.

HomeoLux
United States
Almost 2 years using the app
March 16, 2018

The software is phenomenal: super intuitive and easy to work with. On the rare chance that I'm not sure how to make something happen, support is also extremely responsive. Definitely recommend to others!

Printm3d
United States
Almost 2 years using the app
September 5, 2017

love this tool! best shopify app available. so convenient, allowed me to have 90% of my store editable by anyone in the team

Eight Sleep
United States
Almost 2 years using the app
Edited September 22, 2016

Drag and drop simplicity yet powerful enough for the code junkies like myself to make pages look exactly as you want them too.

Perfect customer service

**After using a couple of days**

I absolutely love this app. It's amazing how simple this really is. I'm having blast setting up the pages

THANK YOU FOR THE GREAT APP. Well worth the money

Lets Truck
United States
Almost 2 years using the app
June 20, 2019

The GOOoooooooooD app, I been using it almost year now with no bag so far so good! offre beaucoup de soupless et d'outis pour fire les pages

Cats and Crows
Canada
Almost 2 years using the app
April 12, 2022

Used the support today and they were wonderful. We also love the ability to have unlimited options when it comes to designing. Love this software!

The Black Bow Jewelry Company
United States
Almost 2 years using the app
Shogun Labs, Inc. replied April 15, 2022

Thank you so much for the review.

I'm glad to hear that Shogun's abilities have been helpful when it comes to designing pages for your store. Our support team is always happy to assist you.

Thank you so much for your love and support.

Sweetan | Team Lead | Support
Shogun Page Builder