Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

December 26, 2018

Thanks to Shogun, we can elevate our site experience without paying for pricey customizations. Shogun helps us build pages on the fly, including landing pages, category pages, journal articles and more.

As a retailer focused on helping women discover new brands, it's important for our products to be represented with A+ content and visual design. More importantly, we curate products in ways traditional navigation does not support (yet). Shogun enables us to build really cool curated pages that tell a story, which helps our platform acquire new customers.

As a boot-strapped startup, tools like Shogun make it possible for us to grow faster by giving us the freedom to design (and test) exceptional user experiences without the high cost of customizing our Shopify theme.

Confidants
United States
Over 1 year using the app
April 1, 2019

This app helped build the front page of my website exactly how I wanted it to be. It was easy to use and user-friendly! I would highly recommend this app to anyone building their own website.

Ashley Barron Fitness
United States
Over 1 year using the app
Shogun Labs, Inc. replied April 1, 2019

Thank you very much Ashley! We appreciate your advocacy. Please reach out to us if you need any help. - Nick (Cofounder, Shogun)

March 28, 2018

Amazing app! We can build a ton of beautiful landing pages for the brands we sell easily using Shogun. If it weren't for this app, we would probably need to spend a ton of money on a front end developer to develop the pages we need. Plus, they are always adding new features and the customer service is super fast. Thanks Team Shogun.

Comprasmax
Costa Rica
Over 1 year using the app
September 13, 2018

The most useful app we have encountered. Super useful and super helpful with any issues! I would recommend this to anyone looking to further customize their site.

HAYLEY ELSAESSER
Canada
Over 1 year using the app
August 1, 2021

This is an amazing app to customise your store. And customer service is fast and efficient. Highly recommend.

ROCKYCAY
Australia
Over 1 year using the app
Shogun Labs, Inc. replied August 2, 2021

Hey there! Thank you for your review and feedback. I'm happy to hear that Shogun has been helpful in customizing your store and our support team could help.

Please let us know if there's anything we can assist with in the future. 🙂

Sweetan | Team Lead | Support

November 24, 2022

Super user-friendly, we've built our highest converting pages on the site with this app. Additionally, their customer service is incredible, quick, and very helpful. I couldn't recommend this app more!

Hardworking Gentlemen
United States
Over 1 year using the app
Shogun Labs, Inc. replied November 25, 2022

Hi there, Reid.

We are glad to hear that Shogun has not only been user-friendly but has helped to create the highest-converting pages on the site. Thank you so much for trusting us. 😍

We'll be here to answer any questions and assist you again in the future.

We appreciate the recommendation. Thank you so much! 😊

Sweetan | Client Services
Shogun Page Builder

March 6, 2018

First of all, what a powerful drag-and-drop editor. It covers alot of features and I swear by this app now. It's been really easy building new pages, editing pages, and most importantly, getting incredibly great, and concise customer support for issues or questions I have run into.

Jeanne En Provence
United States
Over 1 year using the app
September 18, 2017

Responsive. Professional Interface. Does what it says.
A great find to work with!

Shopsimplyworkout
United States
Over 1 year using the app
May 7, 2021

Terrible app to use, functionality in-app v poor. Pages do not load quickly and holding pages have no exit option. Do not use.

Misfits Health
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied May 7, 2021

Hi Josh,

Thank you for your review and for taking my call earlier - I'll follow up with you next week, as discussed.

I'm sorry to hear that you had a negative experience with Shogun and we hope that we can help you turn that around - I do see that you recently wrote in regarding landing page templates, a colleague of mine was in the process of replying to this as your review came in and will get back to you.

I would really appreciate it if you could get back to my colleague so that we can be sure to set you in the right direction and hopefully turn your experience around.

Update: unfortunately we have tried to get in touch with you numerous times to help you resolve the issues that you are having but you were unresponsive to our team - we would love to help you out if you have a chance to get back to our team. :)

Many thanks,

Karl | Team Lead, Technical Support

December 20, 2021

Have used Shogun on a couple sites now... product is solid and support is truly... supportive. Granular level of code-free control.

Bark Social
United States
Over 1 year using the app
Shogun Labs, Inc. replied December 20, 2021

Thanks so much for taking the time to leave a review. We're so glad to hear that you've had such a great experience with the app and support :) I'll pass along the kind comments to the team.

Kalen | Team Lead, Support
Shogun Page Builder