Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

August 4, 2022

I use this app for ALL of the sites I manage—it's the best custom page builder I've found and the interface is way better than PageFly. It's easy to train new employees on the platform, and the styles/snippets function make it really easy to keep consistency throughout. Plus, managing multiple sites is less tedious since I can swap to other sites as long as they're managed with the same user.

America's Beauty Show
United States
About 2 years using the app
Shogun Labs, Inc. replied August 4, 2022

Thank you so much for this awesome feedback! We love to hear that you're finding it so easy to create consistent, quality pages with Shogun. If you should ever need help, don't hesitate to reach out to our 24/7 support team!

Allison | Manager | Support
Shogun Page Builder

June 17, 2022

I do a lot of facebook marketing, and the way I was trained was to have high converting landing pages, because shopify product pages don't convert well. So here I am. Thank you!!!

Genius Books
United States
About 2 years using the app
Shogun Labs, Inc. replied June 17, 2022

Hey there, Steven! Thank you so much for this great review. It's great that Shogun Page Builder is helping your ads convert! Let us know if you should ever need assistance.

Allison | Team Lead | Support
Shogun Page Builder

June 22, 2022

I have been using Shogun for years now. Critical for a successful Shopify store. Shogun is by far the leader in drag and drop page builder apps. Incredible customer service that's blazing fast responsive and always helpful! Thanks guys :)

Under 5'10
United States
About 2 years using the app
Shogun Labs, Inc. replied June 22, 2022

Hi! Please accept our sincerest thanks for this kind review. It means everything to us that Shogun has been critical to your site's success. Our 24/7 support team is ready to help if you ever need it!

Allison | Team Lead | Support
Shogun Page Builder

May 5, 2017

i give them 5 star because of the great great work and awesome people behind this app. The app itself is flawless and already using it on 2 of my sites. will use it on as many sites as we launch.

Toronto Signage
Canada
About 2 years using the app
October 15, 2021

Good tool, lots of options for customisation, easy to use. Great (and fast) support for any issues I've had so far.

BRAVE
United Kingdom
About 2 years using the app
Shogun Labs, Inc. replied October 15, 2021

Hey there! Thanks a lot for the review. I am happy to hear that you are enjoying Shogun and having a good experience.

We appreciate the feedback. Please let us know if there's anything we can help with. 🙂

Sweetan | Team Lead | Support

February 21, 2022

The functionality of the app has been great for our landing and product page needs. The customer service has been excellent both in response time and solutions!

Q-Redew
United States
About 2 years using the app
Shogun Labs, Inc. replied February 22, 2022

Hello there! 👋 Thanks a lot for leaving us a review.

I am glad to hear that Shogun's functionality has been instrumental in creating and designing awesome landing and product pages. We greatly appreciate your feedback and support.

Our support team strives to offer resolutions and answer questions as fast as we can. Happy to hear that you are having a great experience with Shogun. 😊

Sweetan | Team Lead | Support
Shogun Page Builder

February 18, 2021

This app is great and has lovely customer service (I asked a question and they emailed me back with detailed answers within the hour). However, I wish the design-by-device-type was set up differently -- it often feels like a maze to adjust margins and paddings per device, with the tool sending you back to a sort of 'start menu' when moving between device settings! It would be great if this tool allowed a view which would only show options for a device type at a time (with no possibility to change the other device settings), to allow for further customisation. Currently, pages on mobile or tablet still look clunky if you have elements in 2+ columns. There are also some header bugs for mobile design. Otherwise, it's a great tool, for those willing to figure it out!

Underwaterpistol
United Kingdom
About 2 years using the app
Shogun Labs, Inc. replied February 19, 2021

Thank you for your review! We really appreciate it.

Thank you also for your feedback, feedback goes a long way to helping shape future development of Shogun! I'll make sure that this gets to the appropriate team! Please feel free to pass on any other feedback to support@getshogun.com! We'd love to hear it.

Karl | Team Lead, Technical Support

Edited January 26, 2022

App that makes building a nice webpage easy and if you just can't figure out why something is not going your way - Support answers fast, friendly and find a solution faster than you can get your next cup of coffee!

WholeWoodPlayhouses
United States
About 2 years using the app
Shogun Labs, Inc. replied January 24, 2022

Thanks so much for taking the time to leave a review! So glad to hear that you've had a good experience with Shogun. I'll pass along your kind comments to the support team :)

Kalen | Team Lead, Support
Shogun Page Builder

August 30, 2019

This page builder really helped me.
You can design with it professionally looking home pages, collection and product pages.
Great customer support they answer within 2-3 hours and help you with screen shares and videos that help you solve your problem quickly.
I highly recommend

The Modern Fire Pit
Israel
About 2 years using the app
Edited July 21, 2023

Used to love this app so much and ive definitely learned a lot but overall it feels very clunky, the design side of things is restrictive at times and you often come across errors/bugs/glitches - the support team are super helpful and reply quickly but the app itself is not as seamless as it used to be/feel.

I have 3 different stores using Shogun, all were built with Shogun originally but i've recently decided to come away from the app as a full time tool and use it now just for sections and the occasional landing page. I think the thing that pushed me over the edge to do this was the introduction of product templates but only to those on advanced plans. None of my stores need ad advanced plan, so this felt like a bit of a slap in the face to us who have been paying for years waiting for such feature to arrive, only for it to be locked behind an upgrade paywall. I did reach out to the support team about this but they didn't help this time.

Hopefully you guys will listen to this feedback and improve an already-great app.

Thanks!

JOCKBOX
United Kingdom
About 2 years using the app
Shogun Labs, Inc. replied January 19, 2022

Hey there,

Thanks so much for taking the time to leave such a lovely review. I'm so glad to hear that you have your homepage built with Shogun Page Builder. It looks great! I'll pass along your kind comments to Adam, and we really appreciate that you're planning to be a lifetime customer :)

Thanks,

Kalen | Team Lead, Support
Shogun Page Builder