Reviews (3,305)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.
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Hands down the best customer service I have EVER received for any product (physical or digital.) My support ticket received a response with a solution in less than 3 minutes. I'm very impressed.
Hello Jeff! Thanks a lot for the review. 🎉 We sincerely appreciate your feedback.
We are happy to hear that you are having a good experience with Shogun and our the team could help you.
Please do let us know if we can be of any further assistance! 😊
Sweetan | Team Lead | Support
Love the app and their support is amazing. I am not a tech person, but it is very intuitive and they have so much resources
Thank you so much for your review! We really appreciate it.
Let us know if we can be of any help :)
Karl | Team Lead, Technical Support
Had a developer set this up originally, but my team and I can easily use this app to add or modify pages. Tools/menus are straight forward and make a lot of sense. They are easy to use.
I love this app. It's helped me fast-track my site and allowed me to fully customise the template. It's awesome.
The only issue I have with Shogun Page Builder is the SLIDER. It's very good, looks great, but when it comes to customising it, such as replacing one of the pictures/slides, I've had to delete each picture/slide until I got to the slide I wanted to replace, and then re-add the just deleted slides.
Perhaps there's a better way of doing it, but I've not found a way.
Because of that issue, which is time consuming, I give it 4.5 stars (can't reflect portion of stars on the ratings), however, it's a fantastic app.
Cheers Shogun!
aviagrafix.com
After following the instructions you provided, I now rate this 5 stars.
THANK YOU!
Hey Patrick! Thanks for the kind words and the feedback. With the slider, you can actually just click the arrows or dots on the slider in the editor to get to the content you want to delete; no need to delete all the slides/content until you get to that slide. The slider has the arrows and dots showing by default, but if you toggled them off, you can add them back in in the righthand sidebar (show arrows/ show dots). If you have any questions about this, please email our global support team at support@getshogun.com . Thank you! - Nick (Cofounder, Shogun)
I received customer service via the telegram app on Shogun from Andre. I was attempting to make a slight adjustment to the site. But it was taking forever. Andre was fast, to the point and efficient. Very professional. Cool customer service experience. Thank you!
Great to hear that Andre could help you via live chat! Always happy to help!
Please do not hesitate to reach out if you have any other questions! :)
Karl,
Team Lead, Technical Support
Shogun is a very intuitive design tool. I couldn't accomplish the same level of store customization without it.
The technical support team is great they always answered my questions quickly. Thank you.
The software is phenomenal: super intuitive and easy to work with. On the rare chance that I'm not sure how to make something happen, support is also extremely responsive. Definitely recommend to others!
love this tool! best shopify app available. so convenient, allowed me to have 90% of my store editable by anyone in the team
Drag and drop simplicity yet powerful enough for the code junkies like myself to make pages look exactly as you want them too.
Perfect customer service
**After using a couple of days**
I absolutely love this app. It's amazing how simple this really is. I'm having blast setting up the pages
THANK YOU FOR THE GREAT APP. Well worth the money
They double charged me, last November I uninstalled and they still charged me. My store was deactivated because of multiple reasons. I just paid my bill to reactivate and of course they charged me again without even being installed. BEWARE!!!!
Hi there! Thanks for taking the time and leaving us this review and sharing your feedback.
It looks like there seems to be some misunderstanding here about how the app charges work.
I see I was already in touch with you to understand these charges so I could help you further. While I did explain why you noticed these charges, I wanted to share the information here as well.
The app charges work based on the store's billing cycles in Shopify. If the app is installed, the monthly charges continue to work as usual based on the subscription plan that is active on the account. We always recommend our users to uninstall the app if the app is not required. This helps to ensure you are not charged further.
This is also true when you close or pause your store with Shopify. The store was closed on December 9, 2022 without our app being uninstalled, then reopened on August 3, 2023. When the store reopened, the subscription charges were unfrozen. The app was correctly uninstalled on August 3, 2023. This means any pending charge would be processed when the store is reopened.
However, I reached out via email to discuss and learn more about the charges in question so we could help you with them.
I'll really appreciate it if you could reply back to me on that thread and I'll make sure we can help resolve this and clear the misunderstanding here.
My sincere apologies for the inconvenience. I'll look forward to hearing back from you.
Sweetan | Client Services
Shogun Page Builder