Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

Edited July 18, 2019

App works well and is intuitive. Support is top notch! They will get 5 stars once the responsive is worked out better.

HairMax
United States
Over 1 year using the app
April 21, 2022

Very straight forward to use. There is also a plan that has an option for live chat support which is very responsive and helpful.

Bembi Australia
Australia
Over 1 year using the app
Shogun Labs, Inc. replied April 22, 2022

Thank you so much for leaving us a review of your experience with Shogun and the support team. We are glad we could help.

Please let us know if we can help with anything else in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

October 19, 2020

Great, easy to use app and a fantastic support team - friendly and respond in less than 24hours!
100% would recommend.

Knock Knock by Smith & Brock
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied October 21, 2020

Glad to hear that the team could help you out! Thank you for your review!

Karl | Team Lead, Technical Support

January 7, 2019

Hi team, when we click onto the shopping cart on desktop and mobile, or the navigation button on mobile, it does not shop any characters. The name, price are not shown. Please help.

Cobo Vault
China
Over 1 year using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Lixin- Sorry to hear about the trouble. This was a theme conflict, and we'd be happy to fix it for you. We're in the middle of a project to QA test all themes our clients use. We reached out, but haven't yet heard back from you. If you'd like us to fix this for your please send us an e-mail to support@getshogun.com. Thank you. - Nick (Cofounder, Chief Product Officer)

June 22, 2020

Super duper easy to use, really quick and friendly support team, integrates perfectly with themes and has heaps of customisability! Can't fault it! :)

BEAR
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied June 22, 2020

Thanks so much for your positive review! I will pass along your kind comments to the support team :)

Kalen | Team Lead, Support
Shogun Page Builder

March 16, 2021

Shogun is amazing. A must have app that should be auto installed. There installation was great and the support was so smart. They replied with video of the work they’ve done. I’ve never seen a support team be so thorough.
Can’t wait to grow my business so I can go headless with them!

LUHV STORE
United States
Over 1 year using the app
Shogun Labs, Inc. replied March 18, 2021

Thank you for your review! Really appreciate the kind words that you have for Shogun and so happy to hear that you are enjoying the app! We can't wait to see your business grow, too. 💪

Let us know if we can help with anything!

Karl | Team Lead, Technical Support

November 23, 2016

Really good app. struggled a bit at one stage, but the guys there were brilliant and quickly on to things
Lots of capability away from our theme and great customer service and now it seems it can be used for the blog page = excellent news for us

Mytoolkit
United Kingdom
Over 1 year using the app
November 22, 2019

Excellent app! Makes it very easy to visually adjust your pages on your website. I rarely need support because it's a great product. The one time that I needed support, Charles replied very fast and quickly resolved the issue for me within my theme. Very pleased with both product & service!

BlackTie.com
United States
Over 1 year using the app
January 22, 2019

Shogun extends Shopify's layout & design capabilities significantly and their support is excellent. If you're looking for ways to say more on any type of content in Shopify (page, blog, product, collection, homepage), you've found the right tool in Shogun. I chose Shogun on the strength of the community reviews and ratings, and wasn't disappointed.

UnWrapIt
Canada
Over 1 year using the app
October 9, 2018

They resolved my issue quickly and effectively. I was unable to figure it out on my own so I appreciated the help.

Hewitt's Of Muskoka
Canada
Over 1 year using the app