Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

May 12, 2020

The app really gives you sophisticated control of the Shopify environment. But customer service is incredible. Kalen looked, responded as if he was in the office next door. APP 100% - Support Experience 1000%

purescienceremedies
United States
Over 2 years using the app
Shogun Labs, Inc. replied May 14, 2020

Thanks for taking the time out of your day to leave a review. 1000% support is what we aim for 💪. Will definitely be passing on the kind words to Kalen and the team. Let us know if there is anything else that we can help you with!

Karl,
Team Lead, Technical Support

February 21, 2021

The app works fine - but even more importantly when we found that our new theme conflicted, the Shogun support team responded fast and provided an easy fix. Nothing like actual helpful human beings that speak plainly and make life easy - thanks team!

Suna Pilates
New Zealand
Over 2 years using the app
Shogun Labs, Inc. replied February 23, 2021

Happy to hear that the team could help! Thank you for your review!!

Karl | Team Lead, Technical Support

May 21, 2020

I have only experienced minor bugs in the 9 months we've been using Shogun and support has been quick to resolve the issue every time. Today, Andre helped me with a page building issue (caused by me) and showed me the correct way to build product pages so they are not 'nested'. His explanation was accompanied by a super helpful video of the back end of my website. A+ support - thank you so much!

MERGE4
United States
Over 2 years using the app
Shogun Labs, Inc. replied May 26, 2020

I'm excited to pass these kind words onto Andre! Thank you for taking the time to leave a review for us, we really appreciate it - it helps the team and the app. Let us know if you have any other questions!

Karl,
Team Lead, Technical Support

November 19, 2018

a great tool with a great tech support. Will be recommending to every one that's building sites on Shopify. I would love to see them grow exponentially so we may see better features in the future. Thanks again!

GoodMonday
United States
Over 2 years using the app
January 22, 2020

Fabulous and generally very intuitive app. Excellent and prompt support for any questions. I am loving it!

Class Act Tutu
United States
Over 2 years using the app
Edited October 29, 2021

Customer Service is top-notch, always quick to answer and finding solutions right away. I've contacted them quite a few times already and they've not failed to impress me (special mentions to James & Rhys!)

Your Superfoods
Germany
Over 2 years using the app
Shogun Labs, Inc. replied October 30, 2021

Hi there! Thanks for the review!

Really glad to hear that our support team could help and that you are enjoying Shogun. I'll surely pass along your comments to James & Rhys. 😊

Our support team is always available to assist you.

Sweetan | Team Lead | Support
Shogun Page Builder

May 15, 2020

Great customer service. Really quick to respond and very helpful in solving my problem. Happy to recommend.

Nutri-Genetix (NGX)
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied May 18, 2020

Always here to help! Super glad to hear that support was able to help you out. Thanks for taking time out of your day to leave a review.

Karl
Team Lead, Technical Support

July 19, 2019

Love this app! Has everything I need, its a great page builder. Get all the support I need. Would recommend highly :)

Westlab USA
United States
Over 2 years using the app
August 6, 2020

Great UI to help design custom pages that goes further than the stock Shopify experience. Allows you to create custom HTML elements as well.

Tone It Up
United States
Over 2 years using the app
Shogun Labs, Inc. replied August 11, 2020

Thanks for the review!

Kalen | Team Lead, Support
Shogun Page Builder

January 9, 2020

Wonderful app. Very powerful, and opens up a lot of possibilities compared to the standard Shopify themes. Highly Recommended!

Plegium.se
Sweden
Over 2 years using the app