Reviews (3,293)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive drag-and-drop interface that simplifies website creation and customization, even for those without technical skills. The app offers extensive features for designing personalized landing pages. Customer support is frequently commended for its efficiency, including personalized video tutorials and responsive live chat. The proactive resolution of app conflicts and the availability of educational resources like tutorials and webinars are also appreciated. Merchants value the exceptional interaction with the team, noting their patience, expertise, and commitment to customer satisfaction.

July 26, 2023

Andre helped me figure out what was going on with a gif not working on mobile. He directed me to use html and we figured it out!! Awesome support :)

U Brands
United States
Over 1 year using the app
Shogun Labs, Inc. replied July 28, 2023

Hi there, Elan! Thanks for sharing your feedback in the form of this review. It means a lot to us. 🫶

I am so glad to hear that Andre was able to help resolve the issue for you and was able to guide you in the right direction. I have shared your kind words with him and our entire support team.

We appreciate your love & support, and we'll look forward to assisting you again in the future. 🫡

Sweetan | Client Services
Shogun Page Builder

June 22, 2017

Really great app! Very user friendly especially for someone like me who has zero experience with html coding etc.
Support is AMAZING! They replied me in 3 minutes can you believe it? Thanks for solving my issue so promptly!
I'm looking forward to future Shogun updates and additional new elements that can be applied onto pages.

Lajouvence
Hong Kong SAR
Over 1 year using the app
June 27, 2023

質問するとすぐに返信があり、問題解決の提案をしてくださいました。
作成中のページを直接見てもらえるので、より詳しく原因がわかります。
わからないことがあれば質問してみるのがいいと思います。
彼らはとても親切で丁寧です。

When I asked a question, they replied immediately and offered suggestions for solving the problem.
Since they can look directly at the page being created, they can see the cause of the problem in more detail.
If you have any questions, it is a good idea to ask them.
They are very helpful and courteous.

XEXYMIX 日本公式オンラインショップ
Japan
Over 1 year using the app
Shogun Labs, Inc. replied June 30, 2023

Hi there, Thank you so much for leaving us a review and sharing your honest feedback. 🫶

We always strive to ensure we can share an answer or a resolution in a timely manner and I am happy to hear that our team was able to assist you. We'll look forward to assisting you again should you bump into any issues or have any further questions.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun Page Builder

November 15, 2021

Couldn't speak more highly about this app. Has helped to greatly reduce my monthly development costs while giving my creative team far more control then they have ever had before of the website and the customer experience. Additionally, the support has been best in class. I have enjoyed working with Charles who has proactively helped out with any issues I have had. Great product - highly recommend! Jake Director
Co-founder / CEO
STRIDELINE
c: (425) 246-3717 www.strideline.com
www.corporate.strideline.com

Strideline
United States
Over 1 year using the app
Shogun Labs, Inc. replied November 15, 2021

Thanks so much for taking the time to leave a review. I'm so glad to hear that you had such a positive experience. That's excellent that Charles was able to proactively help out with any issues :) I'll pass along the message.

Kalen | Team Lead, Support
Shogun Page Builder

January 23, 2020

I used this app to build out majority of our website, and it worked great! There are many features and functions that almost anyone can figure out how to use! I highly recommend this app.

Dakota Timber Co
United States
Over 1 year using the app
May 17, 2019

Super easy to use! I use this app with all my clients and they love it! Make professional designs and get inspired by some of the existing design components, easily customize to make them your own.

Meister International
United States
Over 1 year using the app
May 21, 2020

it's been a breeze building pages. while the functionality may not be extensive it certainly is sufficient for any new brand / company who wants to get off the ground.
the customer support has also been quick and efficient.

BornGood
India
Over 1 year using the app
Shogun Labs, Inc. replied May 21, 2020

I'm thrilled to hear that you've found it easy to build pages with our app and that our support has been quick and efficient.

We'd love to hear what suggestions you might have to provide a more extensive functionality. We're always looking to improve and certainly welcome your feedback :)

Kalen | Team Lead, Support
Shogun Page Builder

November 1, 2023

I have been using this app for my store and I am impressed with the level of service they provide. Not only does their app offer powerful features for building beautiful landing pages, but their customer support team has consistently gone above and beyond to assist me.

Whenever I encountered any issues or had questions, the Shogun support team was quick to respond and displayed remarkable patience in helping me troubleshoot and resolve the problems. Their dedication to ensuring customer satisfaction is truly commendable.

Minisforum CN
Hong Kong SAR
Over 1 year using the app
Shogun Labs, Inc. replied November 6, 2023

Thank you so much for taking the time and sharing your experience in the form of this review, Vera.

We are very glad to hear that it has been such a wonderful experience. We are continuously working on improving the app and adding newer features for you so that you can continue to create beautiful pages for your store. 🌟

Our support team is always here to assist you and we will look forward to assisting you again in the future.

Thank you so much for your love and support. 😊

Sweetan | Client Services
Shogun Page Builder

September 10, 2020

Just tried the app for the first time and ran into an issue. Emailed customer service and they replied almost immediately. They walked us through the simple steps to solve the issue, which turned out to be self inflicted. Great app and even better customer service.

AGMProducts
United States
Over 1 year using the app
Shogun Labs, Inc. replied September 11, 2020

Thank you so much for taking the time out of your day to leave this review! We really appreciate it - glad to hear that you are enjoying using Shogun and that the team could help you out!

Karl | Team Lead, Technical Support

February 21, 2022

We love the freedom we have to design unique landing pages for every different occasion. Not to mention, the ability to sync pages across our individual websites in each market is going to be a great timesaver. Customer service has been very responsive and helpful addressing all of our questions and concerns.

byBiehl® Danmark
Denmark
Over 1 year using the app
Shogun Labs, Inc. replied February 22, 2022

Thank you so much for the review!

We are happy to hear that Shogun has helped to design and create unique landing pages for your store. The Sync feature definitely is a great way to sync your pages and data across other stores without having to recreate them manually.

And, our support team is always glad and available to answer the questions or resolve any issues you have. I'll be happy to share the feedback with my entire team.

Sweetan | Team Lead | Support
Shogun Page Builder