Reviews (3,294)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive drag-and-drop interface that simplifies website creation and customization, even for those without technical skills. The app offers extensive features for designing personalized landing pages. Customer support is frequently commended for its efficiency, including personalized video tutorials and responsive live chat. The proactive resolution of app conflicts and the availability of educational resources like tutorials and webinars are also appreciated. Merchants value the exceptional interaction with the team, noting their patience, expertise, and commitment to customer satisfaction.

August 13, 2021

Amazing page builder, relatively easy to use. I used it to rebuild my whole website to optimize for conversions, lots of options available to add CTAs at any point and options to customize the site for screen size. I am also impressed by their customer service, all of my issues were resolved with in a day so far. I would definitely recommend them to anyone looking to build their website from scratch.

mushandbow
United States
Over 1 year using the app
Shogun Labs, Inc. replied August 13, 2021

Hey there! Thanks for the honest feedback and the review. 🎉

So glad to hear that Shogun could help you to optimize your website and customize the pages for different screens. We appreciate the recommendation and I am happy to hear that our support team could help.

Thank you for your support and please let us know if we can help with anything else in the future. 🙂

Sweetan | Team Lead | Support

April 20, 2018

Always great service from these guys! Who needs to pay costly designers when you can drag and drop yourself!

Thanks again, guys!

Icenfire Usa
Canada
Over 1 year using the app
August 6, 2020

Shogun gives you incredible freedom, I don't know how any fast paced shopify store can run without Shogun! Great support. My favorite app.

NAKEDCASHMERE
United States
Over 1 year using the app
Shogun Labs, Inc. replied August 11, 2020

I'm so happy to hear that we are your favorite app! We know there are many great ones out there so that is a really big compliment.

Kalen | Team Lead, Support
Shogun Page Builder

January 19, 2021

Great Support Team! Responded to my request promptly and within two emails my request was handled. Thank you!

Little Debbie
United States
Over 1 year using the app
Shogun Labs, Inc. replied January 21, 2021

Thank you for your review! Really appreciate it. :)

Karl | Team Lead, Technical Support

August 24, 2022

A superb app with excellent customer service and support. Easy to use and allowed me much more freedom and creativity when used in addition to the Shopify templates. When I had a problem, Shopify directed me to Shogun's support team who responded immediately and resolved the issue in no time. Highly recommend.

Adeptio Drinks
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied August 25, 2022

Hey there, Johnny! We appreciate the honest feedback in the form of a review.

It was great to communicate with you and I am happy to hear about your positive experience with Shogun and the support team. We designed Shogun to ensure you have ease of use along with the creative freedom required to design the pages for your store.

We are always available to assist you in case you bump into any issues. 😊

Sweetan | Client Services
Shogun Page Builder

Edited October 22, 2018

Thank you for creating such an awesome product that makes Small Businesses that don’t have a big team look BIG! Shogun is Amazing!! If you’re looking for a user friendly app that helps you build stunning web pages, Shogun is it.

AngelaTezeno.com
United States
Over 1 year using the app
February 26, 2022

Amazing app and with awesome customer service.
There's, naturally, a learning curve with any complex tool such as this one, but Shogun has all the resources to make picking it up a breeze The staff are also super helpful and responsive. Usually taking less than 2 hrs to reply, and with very targeted & specific advice, often including a custom video recording of your page to make it easy. Love this app.

Plntd.ae
United Arab Emirates
Over 1 year using the app
Shogun Labs, Inc. replied February 26, 2022

Thank you so much for the review!

We are super excited to hear that you are enjoying Shogun and having a good experience. Our support team is always happy to assist and answer the questions and when possible, we try our best to record custom videos.

Thank you so much for your love and support and let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

April 1, 2020

Shogon has been a great experience and is a seamless to use page builder. I had only one small issue trying to figure something out and Andre at customer support helped me to resolve it extremely fast with amazing service!

Ecodrive LLC
United States
Over 1 year using the app
May 25, 2021

The app is great for setting up landing pages for marketing. Really loved how quickly I could turn around pages for our marketing team without having to write out new pages in liquid or build dynamic themes. But, the best part of this app has to be the support. I gave some pretty specific questions and not only were they answered by the team, but I was given specific links to shopify to help me solve them despite this not being shopify support. I was also given detailed information as to what my problem was and why in developing my page and add to cart button. Thanks Justine and Joseph!

Aluma
United States
Over 1 year using the app
Shogun Labs, Inc. replied May 27, 2021

So glad to hear that the landing pages have helped you in your marketing campaigns! We certainly aim to make it as user-friendly as possible. Thanks for all of the kind words. I'll pass along your comments to the support team!

Kalen | Team Lead, Support
Shogun Page Builder

November 19, 2020

Built some beautiful landing pages (and "About" pages) with this app. Templates are great. Justine (in their Cust Service group) helped me very quickly with some troubleshooting. Altogether a really great platform that fills the "holes" with traditional Shopify themes!

Latigo Coffee
United States
Over 1 year using the app
Shogun Labs, Inc. replied November 19, 2020

Awesome! Thank you for taking the time out of your day to leave us this review, really appreciate it! Great to hear that Justine could help you out. :)

Karl | Team Lead, Technical Support