Reviews (3,306)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

Edited May 10, 2019

Great app to build the content that you want to have. There are no limits for the content, that you can build. Also great Support.

PHANTOM ATHLETICS
Austria
About 1 year using the app
Edited December 1, 2020

We had an issue with the product reviews plugin within Shogun which we reported where we had hundreds of reviews but the plugin only displayed the last 5. This started to negatively impact our conversions. We reached out to support, were told it would be escalated but the issue still continued. I originally left a 3 star review because I felt this complaint was ignored which is unfortunate for such a pricey solution. I received a direct phone call from tech support resolving the issue within hours of leaving my review which was surprising. I appreciate the quick response and have bumped the rating from 3 stars to 4 stars. I would love to give it a 5 star rating except I still feel the price is a bit steep for it what it really offers. Don't get me wrong it works great outside of the reported issue, but it is a bit pricey as a monthly recurring page builder. If you aren't cranking out pages at an ongoing rate it's hard to justify the expense. It was great getting a fast response after my initial review, however, tech issues should be responded to without the need of going public to get a resolution.

Fineapple Vegan
United States
About 1 year using the app
Shogun Labs, Inc. replied December 11, 2020

Thank you so much for your review! We appreciate the feedback and apologise for the negative experience you had - glad that we could work with you to turn this around to a more positive experience.

I can assure you that no issues are ignored by our engineering team - this particular issue came due to a change made within Shopify itself, our engineering team needed to take the time to investigate the issue and deploy a fix to resolve the issues that you, and others, were experiencing. This was, unfortunately, a Shogun-wide issue that's now resolved.

Thank you for your patience during the process!

Karl | Team Lead, Technical Support

February 21, 2018

This is the most useful app in our store. It allows you to dramatically expand on the design versatility of whatever theme you happen to be using. Even the paid themes tend to be a little frustrating when it comes to tweaking your site exactly how you want, especially when you start working on pages other than the home page. Shogun gives you complete mastery over every page on your site. You want a landing page with no header? No problem. You want a four-column area, with all different-sized columns? No problem. You want to adjust the padding on the left, but not on the right? Done. And that barely scratches the surface. I love the design freedom it gives us.

Here are a couple more things I like about this app:

- You can build landing pages that stay on your site. You don't have to pay for hosted landing pages, and you're not in danger of losing all your work if you want to stop using the app, which seems to be the case for most landing page services.

- It's not expensive. I get that all developers want to go with the subscription model these days; that makes sense, especially if they are actively supporting the app. But some of the prices out there are outrageous. Shogun is very reasonable.

- This app is extremely well put together, and the support is extensive. The how-to videos are linked to from directly within the app. So far, after a few months of use, I haven't run into anything I couldn't figure out with the help of the videos, and I have been able to build a lot of things I would never have been able to do with my theme (without a lot of custom CSS).

- The devs seem to be committed to expanding the capability of the app all the time. I love that it is being actively developed, and that a constant increase in functionality seems to be their goal.

Problems? There aren't any problems, per se. Every now and again I have to refresh the page because it stops responding. I make sure to click "save" before I do this, and nothing is lost. Also, I would like to see a more robust form tool, especially one with multi-page form capability. Then again, the fact that this tool even has a form tool is pretty great.

All in all, as you can probably tell, I'm a pretty big fan of this app. Well done, guys.

Collegica
United States
About 1 year using the app
March 21, 2019

Just started using this app and very impressed. Although there's a small learning curve, specifically to understand how to use sections/columns and how to organize the blocks so the web page will look nice on different screens. The support has a good learning base, tutorials and support seem to be very active. The cost is a fraction of what you need to pay for a web developer to get a similar result.

Bold Tuesday
Estonia
About 1 year using the app
Shogun Labs, Inc. replied March 22, 2019

Marcus! Thank you so much for the kind words. There is a bit of a learning curve; but with good reason! (1) We want the editor to be super powerful, so you can really customize your layouts. Unfortunately, it's not always easy to balance power and usability, we tend to default on the side of power. (2) Some page builders (like Wix or Instapage) let you drag anything anywhere you want and "pull" to resize elements and image. Super easy to use, but this kind of editing (called "absolute positing" can adversely impact SEO and mobile responsiveness). In regard to easier mobile editing, I 100% agree, and we will be making it possible to style elements at the screen size level quite soon. Thanks again for all your support, the kind words, and the kind rating. Reach out anytime :) - Nick (Cofounder, Shogun)

November 19, 2019

We have used this app to create alternative landing pages, as well as blogs and specific content for other pages in our website. This app offers the flexibility to design pages in a friendly way.

SeeMe Beauty
United States
About 1 year using the app
April 1, 2019

Awesome app. Pricey but does what you need it to do. Especially vs the cost of hiring a developer to build custom templates. Great support too and fast fixes to any issues. You get what you pay for, which is a 10/10 app.

MindJournal
United Kingdom
About 1 year using the app
Shogun Labs, Inc. replied April 1, 2019

You're a 10/10 client, Ollie, and we're glad to have your business. Happy to see you're seeing the cost savings. Reach out to us anytime you need anything. - Nick (Cofounder, Shogun)

December 13, 2017

Excellent UX, and I'm no expert. Very easy to use with Shopify. Being able to do some stuff myself saved me a lot of money and heartache!

Naomi B.

2square Skincare
Canada
About 1 year using the app
May 12, 2018

Good app and quite helpful for our shop!

Gosport Nz
New Zealand
About 1 year using the app
Edited December 17, 2018

It helps to make your pages look better compared to the stock pages Shopify gives you along with great customer service for any issues you may encounter!

Soup Goddess
United States
About 1 year using the app
February 20, 2019

I use this app to build pages. I like how it works. It would be nice to change the color of the text on the one you need- not from the example pallet.

Matcha Outlet
United States
About 1 year using the app