Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

January 15, 2020

This page builder app has been a great help in creating sharp looking custom pages for our Ecomm site - doesn't have the typical "template" look. Customer service with questions is very prompt and helpful. Love the app!

Julez Bryant
United States
7 months using the app
May 12, 2022

Ho usato quest'app per costruire delle pagine nel mio negozio shopify. è abbastanza intuitiva anche per un principiante e soprattutto l'assistenza è velocissima. Ho chiesto un paio di informazioni tecniche per risolvere dei problemi di allineamento nella creazione dei contenuti e mi hanno mandato delle spiegazioni chiare in un tempo velocissimo. Complessivamente soddisfatta!

Mustela
Italy
7 months using the app
Shogun Labs, Inc. replied May 12, 2022

Thank you so much for taking the time to leave a review! That's so nice to hear that you found Shogun Page Builder to be intuitive. We appreciate the kind words about your support experience. I'll pass those along to the team :-)

Kalen | Team Lead, Support
Shogun Page Builder

May 25, 2022

awesome customer support! They reply quickly every time and are always very very helpful. I love shogun

Lusta Hair
Australia
7 months using the app
Shogun Labs, Inc. replied May 25, 2022

Thanks so much for the kind words, I'll pass these along to the whole support team :-)

Kalen | Team Lead, Support
Shogun Page Builder

Edited March 27, 2019

Shogun has been an incredible tool for our company to create and share visually pleasing content with our customers and followers. Very easy to use interface that delivers an excellent final product!

4FRNT Skis
United States
7 months using the app
November 14, 2019

This app is amazing!

I can fully customize the layout of my store without having to know any coding. I really love this app! well worth every penny!

Home Allure
United Kingdom
7 months using the app
Edited July 10, 2019

I used Shogun Page Builder to build my site on Shopify and it's been really great so far. The thing I like the most though is their support team. They help by committee, so it's usually someone different answering every time, but the amazing part about it is they're able to respond far quicker than any other app that I've used so far. Really impressed!

Faith Fashion
Canada
7 months using the app
August 10, 2022

The app is great for making outstanding pages and support is fantastic! I highly recommend using Shogun.

Woosh Air
United States
7 months using the app
Shogun Labs, Inc. replied August 11, 2022

Hey there! We appreciate the review and the feedback and are glad to hear that Shogun has been helpful when it comes to making outstanding pages.

Our team is always available to assist you and we'll look forward to hearing back from you in the future.

Thank you so much for the recommendtion. :)

Sweetan | Manager | Support
Shogun Page Builder

August 15, 2019

I used Shogun Page builder to create a more unique home page. And they deliver, where I can easily manipulate the home page. The customer service team are true champions.

Secrets Shhh | Engagement Rings | Wedding Bands
Australia
7 months using the app
January 13, 2022

Loving this app so far, it's giving me a lot more customization options than some of the other apps. The customer support is top-notch and very responsive.

DIOSA designs Inc.
Canada
7 months using the app
Shogun Labs, Inc. replied January 14, 2022

Hey there, Thank you so much for the review.

Really happy to hear that you are loving Shogun and had such a great experience with our support team.

Please let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

Edited December 3, 2019

Shogun is a good tool for someone who has less standardied needs, but is not fully a developer. You dont need to be a developer or have a technical background to use shogun, but there is a learning curve. Once you get over it, it's ok to use and gives your shopify site more versatility.

Helpdesk is a mixed bag though- some times they seem to be very good at service at other times they seem rather nonchalant.

So, apparently my Shogun does not work because Shogun is not compatible with Shopify free themes. Do consider twice beforeyou use Shogun on a free theme. We were supposed to launch a few days ago and basically had eveyrthing in place, only to realize that Shogun is not compatible. Their development team will tell you that they can't give you an ETA and then when you message them, they will be "away". this is for paying customers. I am on the $99 plan. thanks

It is with great frustration and disappointment that I write this review. I used Shogun because the marketing videos seemed good, but when it comes to actually using it, shogun is 1. not user friendly, 2. functionalities are rigid . I signed up for the $99 plan, which includes live chat support. the live chat support replies fast BUT advice is inconsistent depending on the support staff helping you. I literally have different people telling me OPPOSITE things to do. and then, they also like to just show you standard links from their help page (Which i have already read and tried, and it doesnt work. that's why im asking for help on live support). they dont seem to want to help you look into the problem. generally feel quite annoyed and frustrated. The best example in point is when I tried to build internal anchor links. I literally WASTED 3 HOURS because they all tell me different things and shogun is just REALLY REALLY REALLY BAD. it's quite badly made if you ask me to be honest. their value proposition that it is so easy drag and drop, is really not, UNLESS, you just want a very simple landing page with maybe one button, shogun would work great. but if that's the case, why not just use a free shopify template?

---------------------------------------------------------------------------------------------------

the shogun code is just particularly bad if you are trying to do anything other than a normal one button landing page with no anchors. which you should just use a normal free template on shopify or if you want to pay out of the sandbox. shogun;s value prop that you can have more bespoke functions is moot since their code is not even properly set up and filled with errors.

Bisou Natural
Singapore
7 months using the app
Shogun Labs, Inc. replied October 19, 2019

Sorry to hear about the negative experience here. Just connected with our support team member who was helping out, sounds like you ran into some issues creating anchors. I've reached out personally, and also flagged this for technical support to look into. Please keep in contact, and we'll work to get this sorted for you. Thank you. - Nick (Cofounder, Shogun)