Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

July 14, 2016

I have created eight stores on Shopify and have used dozens of apps. Many are fantastic, but Shogun is the greatest find. Everyone should be using this. You should be using this. We can create custom pages exactly as we want them with easy drag & drop instead of wrestling with code or having to hire someone. I wish I had discovered this sooner. Totally devoted to it. And the support (not that you will need it; we just had an odd couple of questions) is awesome!

Fanatics Books
United States
12 months using the app
August 20, 2019

Shogun's page builder is top notch for a free app and they're constantly updating and developing. The real reason for this review is because of their customer service. I have called on them a bunch to help me with mostly coding. They are top notch. Always help me when I need it. Never left with an issue. Saved me a lot of time and headaches. A+

SoBo Bikinis
United States
12 months using the app
August 8, 2019

Excellent page builder add-on. Very happy with the results. We would recommend this to anyone ..

Thumb United
United States
12 months using the app
December 1, 2018

I'm creating a complex website. I actually own a store and this new project. Shogun has single handedly revolutionized Shopify customization. I love it and they have fast and excellent customer support.

The Artists' Scroll
United States
12 months using the app
August 8, 2018

Shogun Support is super Amazing! Will definitely recommend this app!

Polaroid Projectors
Taiwan
12 months using the app
May 20, 2021

The most unintuitive website builder tool i ever used. in terms of formatting, it's more worse than Word.

Modami
Germany
12 months using the app
Shogun Labs, Inc. replied May 20, 2021

Hi, Theresia!

Thank you for your review. I'm so sorry to hear that you have had a negative experience with Shogun.

I've asked our Success team to reach out to you to discuss the issues that you have been having, and hopefully help you have a better experience with Shogun. We'd love to hear what went wrong so that we can pass this feedback onto our teams for future consideration for Page Builder - we log all feedback that we get from customers because we think it's the best way for us to grow and provide the best experience possible to customers like yourself.

We're looking forward to hearing back from you, and really hope that we can help you achieve what you are hoping to with Page Builder.

Thank you again, and please do not hesitate to reach out.

Karl
Team Lead | Technical Support

April 8, 2021

This is a good app and makes developing a page much easier and much quicker but it is really expensive for what it is and after the page is set it, I need to keep paying forever. Can't remove shogun after the page is set up since it breaks everything

UberBackpacks
Hong Kong SAR
12 months using the app
Shogun Labs, Inc. replied April 8, 2021

Hey Brian,

We appreciate the kind words. I'm sorry to hear that your Shogun experience wasn't entirely positive. We can certainly understand your concerns regarding the cost.

I believe there may be a misunderstanding of how Shogun can be used with your site. Shogun is not required to be installed to keep your pages live. Shogun can be uninstalled without losing any pages created within the app. The only caveat is that the pages created within Shogun cannot be modified unless Page Builder is installed.

Charles from the support team tried to reach out to you via phone but was unable to get through. We've sent an email to you instead and we hope to hear back from you!

Kalen | Team Lead, Support
Shogun Page Builder

Edited December 19, 2018

I have used Shogun for nearly a year now. I use it to create landing pages. It's very intuitive with nice features. Though, I wish I could use the content scheduler without upgrading to the hightest tier.

I docked a star because the workflow in the layout tab could be better. Plus, it has hung on me few times (though not recently). Once to the point a refresh didn't even fix it.

I had to reach out to support to fix the issue. Fortunately, their support is great and responds quickly.

Highly recommend!

Mainspring Medical
United States
12 months using the app
Shogun Labs, Inc. replied March 24, 2019

Hey Kevin! Thanks for the kind words and the constructive feedback. I agree we can do some cool things to make the layout tab in the editor sidebar way more powerful. I would love to hear where you think we can improve: can you email support@getshogun.com more details? We're redesigning/improving the sidebar now. Re the lag, please do let us know when that happens as well, and we will have our engineering team look into it. Thanks again for your support. - Nick (Cofounder, Shogun)

September 11, 2017

LOVE IT! And great service. Made it much easier to customize my site without having to keep someone on staff full time

Small Difference Sg
United States
12 months using the app
July 18, 2023

It's much better than the other page layout apps I've used for Shopify although it would be nice if you could design headers and footers with it and apply different ones to different pages. I had a major issue and customer support resolved it. I will be recommending this to some of my other clients as well.

PEHT
United States
11 days using the app
Shogun Labs, Inc. replied July 21, 2023

Thanks for taking the time and writing us this wonderful review, Robbie.

We appreciate the honest feedback and are so glad to hear that you are finding Shogun better for your page-building requirements. Thanks.

We also appreciate the recommendation. 🤩

I have also shared your feedback/suggestion about the ability to design headers and footers that can be applied to different pages separately. Our team has been working on a lot of new features and making improvements to existing ones. We'll be happy to share an update as these get implemented and released.

Let us know if there's anything else can assist you with. We are always here to help you. 😊

Sweetan | Client Services
Shogun Page Builder