Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ability to create unique landing pages without coding. Its drag-and-drop feature allows for quick and easy page building. The app's customer support is praised for its fast response times and proactive approach. Additional features like A/B testing and SEO are also valued. Many find the cost reasonable, with some even reducing expenses on external web design services.

January 19, 2018

Happy we've found them to implement our transition from wordpress with wooommerce to full shopify but still offering high value content.

Interstudeinc
Canada
About 2 months using the app
January 5, 2017

This app is AMAZING!! It is full of great features, is extremely easy to use even for a beginner like myself, with no coding experience. If you do have experience coding, then you are in luck because you create custom work in the app as well. The support is AMAZING too!! I emailed the guys at Shogun and received a super fast reply. They kept working with me until my issue was resolved. I am extremely happy with this app. Thanks guys!! Keep up the great work!

Zendia
United States
About 2 months using the app
February 6, 2018

Awesome app. Allowing you to fully customize all pages is definitely a game changer

Pop Your Pup
United States
About 2 months using the app
February 8, 2018

Wonderful app for a person with creative flair but no coding ability. Enabled me to create beautiful and effective web pages. Just what I needed. Thank you!

Roroshweshwestudio
South Africa
About 2 months using the app
November 27, 2017

Super easy interface to use. I watched the videos to get familiar quickly about how to get started. The videos are really important to learn how to set up your landing page. I started from a template and customized it to my needs. Quick and really nice support from Nick!

Energy Lamps
United States
About 2 months using the app
January 13, 2020

Excellent app! We used it to build out our landing pages. Very simple interface that was so easy to use we had them ready to go in one day!

BBC Shop US
United States
About 2 months using the app
October 10, 2018

I've been a subscriber for almost a year and it's a shame that no one responds at support@getshogun.com pertaining to a tech question that I have. This is actually the first time I reached out for help.

I needed help for a product launch page that went up last week. It's been 7 days, followed up 3 times over email but no one bothered to respond. On the contrary, a billing question was also sent to support@getshogun.com at the same time and it was followed up very quickly.

I have no idea where went wrong but this is definitely not the experience a five-star app would deliver.

Good Dog People™
Singapore
About 4 years using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Terry- again, super sorry this happened. I know we've been in touch via email a few times. What happened was we looped in Shopify support to help us get the refund issued. You replied on that thread with some follow up questions unrelated to the refund, and we missed those questions. That's on us. We do aim for 100% customer satisfaction, and have a 24/7 global support team to serve our clients. If you need anything, please email support@getshogun.com, or email me directly. Let us know how to make it right. We're proud to still have you as a client :) Best, Nick (Cofounder, Chief Product Officer).

December 9, 2019

Intuitive and easy to use interface allows me to quickly put together landing pages for my clients website. Saves me so much time and effort and has all the tools needed to make any page I want to create!

Carole Shashona
United States
About 2 months using the app
January 3, 2020

Love this page builder - finally I can customize until my hearts content and actually have separate control of the mobile and tablet design as well.

I have set up multiple Shopify stores - and this is a must have, no matter what.

Sister X Soeur
Canada
About 2 months using the app
November 15, 2021

Soo many bugs, it's been really troublesome to get shogun up and running. No chat support is available. If you use Shogun expect a lot of issues and errors to arise. From newsletters submission forms to theme errors, to page settings. I do not recommend it at all! Pagefly seems to be a way better option, as it has 24/hours support. I am quite disappointed as we have been users of shogun for the past 2-3 years.

CARBO Electric Bike
Canada
About 4 years using the app
Shogun Labs, Inc. replied November 15, 2021

Hi, Lyne!

Thank you for your review and your feedback. I am sorry to see that you have had a negative experience with Shogun. We really appreciate your loyalty to the Shogun, thank you!

I am sorry for the issues you are experiencing. A member of our team will be reaching out to get more information about these issues and reviewing any prior communications that you have had with the team to ensure that any outstanding issues are resolved as efficiently as possible.

We do currently have a 24/7 support team who are always on hand to offer support. While chat support is not available on all plans, we strive to have a fast response time of fewer than 4 hours, though this is often much faster but depends on volume.

We look forward to having the opportunity to work with you to make your experience with Shogun a better one and appreciate your cooperation in working through the issues that you have been experiencing.

Karl | Manager, Technical Support