Reviews (3,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support, noting the quick and personalized assistance, including video explanations. It features a user-friendly interface with drag-and-drop functionality, allowing easy creation of visually appealing pages without coding skills. The app integrates seamlessly with Shopify, supports responsive design, and offers educational resources like tutorials and webinars. Continuous updates help keep merchant sites modern and efficient.
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This plugin is extremely easy and intuitive to use, along with being very versatile. Superb customer support.
Support is top notch! I was struggling to figure out a mountain's worth of edits I needed for a few pages and once I got in contact with their support email, Leah went through and made all the changes I needed very quickly and thoroughly. I am very thankful for her help!
Hey there, Sarah! We appreciate you taking the time and sharing your feedback with us. 🫶
I am glad to hear that you are having such a wonderful time with Shogun and our support. Leah is awesome and I will be happy to share the kind words with her. We are always here to assist you should you bump into any issues or have any further questions. Thanks for all the love and support. 😊
Sweetan | Client Services
Shogun Page Builder
the app is very easy to use and accommodates many features to allow for a multi-dimensional website layout
The app gets a little buggy at times, but the team to help is amazing and area always fast to help me with any issues that happen.
Sorry to hear that you had a bit of a buggy experience. I'm so glad to hear that our support was able to help resolve this quickly :-) Please just let us know if you have any other questions!
Kalen | Team Lead, Support
Shogun Page Builder
Shogun is an excellent tool and page builder. We having been testing the creation of landing pages as part of our new Shopify Plus launch. We plan to use Shogun to give our marketing team the agility to create campaign and content pages - without needing the full support of our web devel team. The design elements offered in Shogun are quite robust, and we can't wait to see what new features get added in the future!
Great app, great service, they answear a saturday night, very late and solved my very simple almost dumb question in a friendly manner, really glad we try it again, we will stick to the app.
Thank you for your review! We really appreciate you taking the time to leave one. Glad to hear that support could help you out! Let us know if you have any other questions. :)
Karl | Team Lead, Technical Support
Saving and publishing feature is so slow. Saving a page takes 10 seconds and sometimes up to a minute. Publishing is about the same. Very annoying, especially when you risk loosing all your work given there's no auto save.
Hey there,
I'm really sorry to hear that you are experiencing longer than usual waits when saving or publishing a page. I would absolutely like to take a closer look into this issue to see if we can help resolve this. I fully understand that this can be very frustrating, especially when saving/publishing content is crucial for designing your pages.
I've reached out to you via email/phone and hope to hear back from you. Thanks so much for your patience and understanding and look forward to speaking with you soon.
Kalen | Team Lead, Support
Shogun Page Builder
We've been using this app for quite a while now and are overall very happy with it. It makes it so much easier to have an individual design.
Sometimes it gives us a hard time as previews differ from the live page and the backend gets a little more messy.
But overall a great addition to Shopify! And also great and quick support.
Hi there! Thanks for taking time to write this review, we really appreciate it! Please feel free to reach out to support@getshogun.com if you'd like some help with this! Also, please feel free to send on any other feedback that you do have - we would love to hear from you! :)
Karl,
Team Lead, Technical Support
Whenever I need help from Shogun, there is no help. They want you to hire a professional to do your need on their app.
Hey there, Ozkan! Thanks for leaving us a review.
I am sorry to hear that you didn't have a good experience with our app and the support team.
I see my colleague James has been in touch via email.
I apologize in case you felt there has been no help. It looks like what you were looking to achieve isn't a native feature when it comes to the product box element we have. However, we try out best to guide you in the right direction or share a workaround when possible.
We do value your feedback and suggestions as it helps us to work on features that would help all our users.
Sweetan | Client Services
Shogun Page Builder
Just recently started building my new website on Shogun and the service has been so easy and adaptable to use compared to other apps! If I have any questions support is so quick in responding and is extremely helpful by giving an in-depth response!
Thank you so much for leaving us a review, Marie! 🎉
It was really great to communicate with you earlier and I am happy to hear that Shogun has been easy and adaptable to use. We are super glad that you are having such a good experience. Thanks for sharing your honest feedback.
Our support team is always there to help you and we'll look forward to assisting you again. 🫠
Sweetan | Team Lead | Support
Shogun Page Builder