Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

May 30, 2021

So far this app is great, the support team are really helpful and guide you step by step. Have not used this app for a long period of time so just going off of early impressions. I would like them to have a more economical option in term of pricing. But in terms of what they offer this app is really impressive.

Wraphouse LA L.L.C
United States
Almost 2 years using the app
Shogun Labs, Inc. replied May 31, 2021

Thank you so much for your review! :)

I am glad to hear that you are getting the best out of Shogun and having a good experience with our support.

We greatly appreciate the feedback for including a more economical option. I am happy to share this with the team.

Please let us know if you need any further help!

Sweetan | Team Lead, Support

July 23, 2019

Shogun Page Builder is great! Sometimes when I drag and drop to rearrange, it will glitch and I'll have to redo it. But, they have an undo button so that helps!

Parks Project
United States
Almost 2 years using the app
September 9, 2021

I will be honest -- Shopify is not my favorite platform. And shogun took a bit for me to get used to. But now that I understand it, it is running a lot smoother. I had an issue with our theme and the team at ShoGun did an awesome job helping me quickly. I still prefer Wordpress, but at least I know I can get help when I get stuck.

Crystal Impressions
United States
Almost 2 years using the app
Shogun Labs, Inc. replied September 11, 2021

Thank you so much for your honest feedback. We sincerely appreciate the review.

Please reach out to us if you have any questions and we'll be happy to assist you.

Sweetan | Team Lead | Support

June 9, 2022

Great customer service! I have some trouble editing my product page with shogun app, shogun team helps me to solve the problem. Thank you!

veikous
China
About 1 month using the app
Shogun Labs, Inc. replied June 10, 2022

Hello there, Thanks for leaving us a review.

I am happy to hear that our support team could help solve the issue with your page. We sincerely appreciate the feedback.

Let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

September 24, 2018

Easy to use, quality product. Allowed for precision editing and design of website with the help of shoguns staff

Alborra
Australia
30 days using the app
December 13, 2017

Great, easy to use app, and the support from Shogun is amazing. A definite must have!

Sweat It Off Southern Africa
South Africa
30 days using the app
September 1, 2021

Customer service is great! Have run in to functionality issues from time to time but most have simple work-arounds.

North Spore
United States
Almost 2 years using the app
Shogun Labs, Inc. replied September 2, 2021

Thank you so much for taking the time to leave a review! Happy the team could help you!

Karl | Manager, Technical Support

Edited January 20, 2023

Easy to use for a novice like me, only problems i have faced are when trying to take over multiple predecessors work. When contacting support, Rhys was quick to respond and very helpful

Dermatonics
United Kingdom
Almost 2 years using the app
Shogun Labs, Inc. replied January 22, 2023

Hi there, Leanne! Thank you for leaving us a review. We appreciate the feedback that you have been finding Shogun easy to use.

Our support team is always here to assist and I'll be sure to share the kind words with Rhys as well.

Let us know if there's anything we can assist you with again in the future.

Sweetan | Client Services
Shogun Page Builder

June 11, 2021

I was originally going to use Gempages but they have currently taken their app off of shopify & i came across Shogun as an alternative. However, i'll be using Shogun for the foreseeable as the app is awesome & the customer service team are top notch too! 5/5 - would recommend :)

LushBrow®
United Kingdom
29 days using the app
Shogun Labs, Inc. replied June 11, 2021

It's great to hear that you are enjoying using Shogun! Thank you for your review. Please do let us know if you need anything :)

Karl
Team Lead | Technical Support

April 9, 2018

Fairly easy to use and the pages created render nicely on desktop and mobile.

Foxfury
United States
Almost 2 years using the app