Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

September 12, 2022

I really like the design possibilities of the page builder, which is why l chose it over Shopify for my homepage. Support was very helpful in solving an error l had.

EtherealDesu
Australia
Over 1 year using the app
Shogun Labs, Inc. replied September 12, 2022

Thanks for taking the time and leaving us a review, Jason! 🙂

We appreciate the feedback and are glad to hear that you are having a good time with Shogun's design possibilities. It was great to communicate with you earlier. We are glad to hear that the issue was resolved.

Let us know if we can help with anything else in the future.

Sweetan | Client Services
Shogun Page Builder

July 15, 2019

Using it to redesign our website. It's working very well overall. Wish I was able to do more mobile edits without affecting the desktop view. Also wish there was more on-screen photo editing/cropping.

Food Cycle Science
Canada
Over 1 year using the app
November 12, 2019

Easy to Use and preview mode to see your creative is really good. Need some feature like time limit .

Pin Health
India
Over 1 year using the app
Edited July 18, 2019

App works well and is intuitive. Support is top notch! They will get 5 stars once the responsive is worked out better.

HairMax
United States
Over 1 year using the app
Edited December 3, 2018

Shogun is certainly the go to for page building in Shopify. For the most part everything runs smooth and building basic pages in no problem. I hope to see more compatibility in editing between desktop and mobile in the future (a lot of the desktop preset sections do not convert to mobile). Would be nice to edit one without effecting the other. (without having to constantly toggle screen settings). Also, sometimes the preview page glitches. overall, it def beats the default Shopify page builders the themes are limited to.

JUARA Skincare
United States
About 2 years using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Metta! Thank you for the kind words. We chatted over email a bit, let's re-ignite that convo. We have a feature called "Screen Settings" that allows you to edit each version of your page to create a unique design for mobile and desktop separate from each other. We are also working on improving this in our future development, expect even more robust cross screen editing controls soon. What issue are you having with your preview page? We'd be happy to take a closer look for you. If you could reach out to us at support@getshogun.com we'd be more than happy to help. Thanks!

July 23, 2018

If you know how to build a page and find your standard Shopify themes boring then this is for you. Modern, Clean, Fast and customisable. It can get complicated if you don't know basic CSS and HTML. Also, it requires you to write liquid code for collections which you should need to do when buying an app.

Learning Developments
New Zealand
Over 1 year using the app
Edited October 9, 2016

***edited***
I had some issues with the text editing because of my shopify template, however the guys have quickly jumped in an help me with all my questions. They also were open to receive my input regarding other aspects. I trust this will be one of the best builders on shopify because these guys are eager to create a solid product!!

Now my page looks amazing: this is the very first page I have created with the builder and I am looking foreward to create even more: http://thefeathers.ink/pages/the-hard-copy-planner

-----
***initial feedback***
the app seems interesting and robust but I just can't manage to use it and build a page. I tried twice to create a page from scratch and even if I used chrome I still find it hard to drag and drop the elements on the page, in the right position. Not sure what I am missing. Maybe I will try one more time from scratch tomorrow, If still does not work for me, I will give up.

Thefeathers Ink
Romania
26 days using the app
Edited February 12, 2024

Made our plan obsolete without notification. Doubled the cost to just maintain the number of pages we went through the hassle of designing with the app - not trustworthy and not worth $299 / month.

American Hospital Supply
United States
Almost 2 years using the app
Shogun Labs, Inc. replied January 6, 2023

-----UPDATE - Feb 14, 2024-----

Hi there, Brian. I see you updated the review to a 1 star and I apologize for the trouble that has led to this feedback.

I was looking at your account and I see it it still subscribed to our old/legacy plan. I think there is some misunderstanding here. Yes, the plan is old and legacy, and yes, it has been deprecated, but you are free to be on this plan while the app is installed and the plan isn't upgraded to downgraded.

We are not forcing you to change or upgrade to any other plan at all.

Your account, pages, and data are still there and nothing has changed. We have introduced new solutions such as A/B test, Targeted Experiences, etc, and thus the pricing for the new plan, but you can continue to be on the old/legacy plan.

Apologies for any misunderstanding here. I have reached out via email to discuss this further in case I am missing something and I'd appreciate it if you could reply back to me.

Thanks.

Sweetan | Client Services
Shogun
---------------------------------------------------

Thank you so much for leaving us a review, Brian! 😊

We are very happy to hear that you are having a great experience with Shogun and our support team. Thank you for the feedback.

I'll be sure to share your kind words with Andre and the support team.

We'll look forward to assisting you again in the future.

Sweetan | Client Services
Shogun Page Builder

December 4, 2019

The app is very buggy. The support staff answers quickly but its always a work around and not a clear solution. Fine if you have to use it (i.e. cannot code) but be prepared to redo everything a few times to get it right.

Allied Beauty Association
Canada
Almost 2 years using the app
Shogun Labs, Inc. replied December 26, 2019

Apologies for taking a moment to get to this. We would love to get some greater detail here, so our engineering team can take a look. Can you please contact our support team and ask them to forward your email to me? support@getshogun.com Thank you very much. - Nick (cofounder, Shogun)

February 9, 2018

Initially I was pretty upset with this app because while it is easy to use and has lots of features it looked terrible on the mobile version of my site. At this point I got so frustrated with it that I responded to an email they had sent me before asking about my experience in a pretty negative way. Not even 5 minutes later I received a call from Nick the Co-founder of Shogun who apologized to me about my experience and gave me a full refund even though I was not looking for one. The people behind this app have incredible customer service and seem to genuinely care if you have a negative experience using it. In hindsight I think it was me using it incorrectly that caused the mobile version to look so bad. Go ahead and give this app a try you will not be disappointed!

Stella Scopes
Canada
25 days using the app