Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

September 6, 2019

I was having trouble with the product builder and couldn't figure out an issue. I used the live chat to ask a question and got a quick answer right away. Great customer service!

LuminAID
United States
17 days using the app
October 25, 2017

Although a bit different from some other front-end builders I've used, it's performance is top of the line, just as it's support staff. They helped me with the problems I had quickly and exactly to how I wanted it! Highly recommended!

Explore X Outdoor
United States
17 days using the app
October 28, 2020

The logic takes some time to get used to (containers within containers within containers) but once you understand that, it's really slick and can do basically anything that you put your mind to. Fantastic support as well (thanks Andre!)

sprigwicks
United States
17 days using the app
Shogun Labs, Inc. replied October 29, 2020

Thank you for your review! Happy to hear that the support team could help you out. Thank you for the feedback re: getting started - we are always looking at ways to improve this process and feedback goes a long way - feel free to pass on any other feedback you have to support@getshogun.com, more than happy to log it.

Karl | Team Lead, Technical Support

January 22, 2021

The app is great! It allows us to be less restrictive with our theme's layout and saves us time since we are not having to write code. Plus, if there is an issue they have excellent customer service! Every time I have a question or an issue they respond quickly and do what they can to help.

EquiFit
United States
17 days using the app
Shogun Labs, Inc. replied January 26, 2021

Thank you for your review! Glad to hear that Shogun could help you rise above the limitations of your theme!

Karl | Team Lead, Technical Support

December 3, 2018

I was very hesitant to choose among landing page builders, had a few choices.

I am very happy to choose the Shogun as my main app. Great app and very helpful customer service!

Thanks guys :)

ACharmZ - We offer beauty products at fair prices.
Czechia
17 days using the app
July 25, 2019

Very solid page builder, would be nice if mobile optimization was easier. Very solid page builder, would be nice if mobile optimization was easier.

MOTIF Fine Home Hardware
United States
About 1 year using the app
October 5, 2018

This app is a great page builder in which you can build strong pages. But what really makes it great to work on it the customer service help and that they are constantly updating the app with features!

Charles in Customer service has been awesome in helping me with some issues. Not only helpful but also SUPER quick issue resolution!! I look forward to what else I can create on Shogun with their professional help and updated features.

EndlessBay
United States
17 days using the app
June 18, 2020

Love Shogun. First time user! It has been friendly to use and flexible. Excellent and fast customer service!

Yes She May
United States
About 1 year using the app
Shogun Labs, Inc. replied June 18, 2020

I'm so glad to hear that you had a pleasant experience using the Shogun Page Builder app so far. Please let us know if there is anything that we can improve to get to a 5 star level. We would love to hear from you!

Kalen | Team Lead, Support
Shogun Page Builder

September 27, 2019

Nice App. Easy to use. Lot of features. Had issues opening in Microsoft Edge. But it worked fine with chrome.

Cortex Toys
United States
About 1 year using the app
January 10, 2022

I had an issue with a section not showing on my landing page. I contacted support, and they were very helpful and so quick problem solved.

Bob & Frank
Australia
About 1 year using the app
Shogun Labs, Inc. replied January 10, 2022

Hey there, Thank you so much for your review.

We are really glad to hear that the support team could help and the problem with the landing page was resolved.

Please do let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder