Reviews (3,230)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop interface that simplifies creating blogs and landing pages without coding skills. They praise the exceptional customer support, noting quick, helpful responses and real-time chat. The app offers extensive customization options, integrates well with Shopify, supports responsive design, and provides educational resources. Continuous updates enhance site aesthetics and functionality, boosting customer engagement and satisfaction.

April 25, 2022

Overall it's great for what it does. What's not so great is relying on them when shit hits the fan. Something happened with their backend that kept us from updating our pages. Took them around a month to figure out what was wrong and fix it. Provided zero compensation for the issue even though I'm paying $$ each month. Hard to say how reliable they will be in the long run.

The MeatStick
United States
About 1 year using the app
Shogun Labs, Inc. replied April 25, 2022

Hi there! Thank you so much for sharing your feedback and leaving us a review.

I'm glad to read that you find Shogun great, however, I am extremely sorry about the not-so- ...

August 30, 2017

Awesome App. I emailed them regarding the product page and I got an answer within 2 minutes and they fixed my problem. Top notch customer service.

Novel Kicks
United States
12 days using the app
November 13, 2017

Plenty of building blocks, simple to use and incredible support.

Vape Ware My
Australia
12 days using the app
October 17, 2017

Great tool to help build your own site if you are familiar with other website design building tools

New Addition
United States
12 days using the app
June 25, 2018

At the start there was a technical problem where we were unable to import products or collections from our Shopify admin, but customer service was fantastic: Responsive, kept me in the loop with information, managed my expectations really well. And the issue was fixed after a couple of back and forth communications.

In my research which has involved a lot of testing I have found other drag and ...

Crumpler Eu
Germany
12 days using the app
May 27, 2020

Excellent customer support and product. Shogun is an incredible app that will take your store to a new level. Hightly Recommended!

GlowRight
Hong Kong SAR
12 days using the app
Shogun Labs, Inc. replied May 29, 2020

That's our goal, to help you take your store to the highest level possible! Thanks for taking the time to write up a review!

Karl
Team Lead, Technical Support

December 14, 2017

Excellent support, quick and thorough responses, very impressed so far!

Almora Collective
Indonesia
12 days using the app
October 17, 2023

So far I love the shogun page builder! I can customize so much more easily than with Shopify. I've built some really beautiful pages.

My FAVORITE part though is the support. I was having issues adding a custom font for several days, and the shogun team chatted with me and walked me through everything until we were finally able to get it to work. That made all the difference!

UplinkRobotics
United States
12 days using the app
Shogun Labs, Inc. replied October 30, 2023

Thanks for leaving us a review, Reese!

We are happy to hear about your experience with Shogun and our support team. And, it makes us happy that you are able to customize and ...

Edited May 15, 2020

I tried many apps to customize my shopify page.I think this app is vest because their reply is very fast when I ask them a question and teach me very kindly.

BIZEN 公式ストア
Japan
12 days using the app
Shogun Labs, Inc. replied May 18, 2020

Thank you so much for the kind words! Please feel free to reach out any time you need some help. :)

Karl
Team Lead, Technical Support

September 26, 2018

Serious game changer, It takes a second to get your head around... especially the screen sizes options. If you have any experience with web design, maybe Wordpress page builders for example, you'll be able to "Plug 'n' Play"... but if you're a beginner, give yourself some time to learn Shogun. It's possible for anyone to use I'm sure of it, I'm pleased with Shogun Page Builder, the only reason I ...

Ada and Albert
United Kingdom
9 months using the app