Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

July 7, 2021

The greatest Shopify app, with exceptional support. Easily create pages that look far better than standard Shopify pages - customise on each device. It's a must have app for any store.

Moasure (United Kingdom)
United Kingdom
About 4 years using the app
Shogun Labs, Inc. replied July 7, 2021

So glad to hear that you feel that Shogun is a must have app for any store. We totally agree :)

I'll pass along the comments to our whole support team.

Thanks so much!

Kalen | Team Lead, Support
Shogun Page Builder

Edited December 6, 2017

I can't recommend Shogun enough. It is super powerful and highly flexible. I've designed basically our entire e-commerce site on it, we used to have a full-time developer. It's updated constantly with new features. The best part is the support, Nick and the guys at Shogun respond to requests at all hours of the day and are just super helpful.

Hitcase Ca
Canada
About 4 years using the app
April 8, 2019

I've been using this app for a few months now and I love it! It's simple to use and lets me make the pages on my website really stand out!

Primal Nosh
United States
About 4 years using the app
Shogun Labs, Inc. replied April 9, 2019

Thank you so much for the great review! So happy to have you as a client. Reach out anytime you need help. - Nick (Cofounder, Shogun)

March 2, 2020

Shogun is the best page builder for Shopify stores. You can design and redesign your basic pages, using well-designed templates, or even building them from scratch, no coding experience is necessary. With this app, you can create a beautiful store (funnels too), and you can change it whenever you want.
I use Shogun on our website 3barnswallows.com to build various pages - landing page, homepage, category and product page (even custom), info pages, etc.
The support team responds very quickly whenever we contact via email and solve my problem very well.

3 Barn Swallows
United States
About 4 years using the app
December 9, 2020

It works very intuitively and is therefore easy to use even if you are not super techy. Also, the customer service is really good! I had a question and it was responded to, and my problem solved, within minutes. Very happy with the app.

KnitIQ
United Kingdom
About 4 years using the app
Shogun Labs, Inc. replied December 11, 2020

Thank you for your review! Happy to hear that the team could help you out.

Karl | Team Lead, Technical Support

June 8, 2023

GREAT page builder with absolutely fantastic support. I was considering a different app to get around a problem I was having, but after Andre quickly solved the issue I was having I decided to stay. I am on a legacy plan that fits my wallet and needs perfectly, so crossing my fingers I am not forced to upgrade to the new plan that would be 5 times the cost given the number of pages I have. if that happens, I will be forced to change apps because of financial limitations. But until then, I will stick to Shogun and sing its praises to all and sundry. (I hope they let me stay on my current plan...)

Crazy K Farm Pet and Poultry
United States
About 4 years using the app
Shogun Labs, Inc. replied June 10, 2023

Hi there, Tobi! Thank you so much for writing this review and sharing your honest feedback and experience with Shogun and our support team. 😊

We are very glad to hear Andre was able to resolve the issues for you and also help answer the questions. Thanks!

We also appreciate the feedback and I have shared the same with our team. WE value your feedback and suggestions as it helps us to improve the app and your experience further.

Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to assist you. 😍

Sweetan | Client Services
Shogun Page Builder

September 23, 2020

I have used this app for 17 months now and it is awesome. It took me a few tries before i was able to produce beautiful pages, but now i can do it from scratch in just minutes.
The support is also very fast and helpful.
Highly recommend.

Colombos
Sweden
About 4 years using the app
Shogun Labs, Inc. replied September 23, 2020

Really appreciate the review and your loyalty! It sounds like you have become a real Shogun Pro!

Let us know if you ever need further assistance - always happy to help!

Karl | Team Lead, Technical Support

October 20, 2021

Incredible customer support from Monique, super fast, I literally sent the message and she'd responded. She fixed all my issues, quite remarkable. Can't rate her more highly. Thanks for saving me Monique, it was time-sensitive and you delivered!!

JetFuel You
United Kingdom
About 4 years using the app
Shogun Labs, Inc. replied October 22, 2021

Thank you so much for such a wonderful review and your feedback.

I am super glad to hear that Monique could help with the time-sensitive question. She is indeed awesome and I'll be sure to share your message with her and the entire support team.🙂

Sweetan | Team Lead | Support

June 28, 2018

Really good. Has a bit of a learning curve but once you get the basics, its excellent.

Bondi Ukuleles
United States
About 4 years using the app
Edited August 16, 2022

The issue was troublesome but since the customer service and technical support was quick, professional, effective and not in the least bit bull-shitty the issue doesn't really matter; it was acknowledged immediately and fixed quickly. A rare thing in the world today. And greatly appreciated by me Kim Emanuel
Owner
Luminance Skincare

Luminance Skincare
United States
About 4 years using the app