Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

June 19, 2021

I had a great experience with the Shogun team. They support fast, enthusiastic, and accurate. Thank you so much :)

Made Terra
United States
Over 4 years using the app
Shogun Labs, Inc. replied June 21, 2021

Thank you so much for your review. We really appreciate your kind words!

We are glad that we could help you. Please let us know if you need any further assistance.

Sweetan | Team Lead | Support

October 19, 2018

Shogun is easy-to-use & the team has been extremely quick to respond and helpful throughout the design process!

Gee Beauty
Canada
Over 4 years using the app
April 27, 2021

We use this app to build some of our pages and to edit others. It's so helpful that I can edit even pages that I didn't use Shogun to create! Super simple and easy to use. When I reached out to their support team when I couldn't find a page of mine (that hadn't been created on Shogun), a support specialist responded within MINUTES to help out with my issue. He had already researched my specific issue for me and sent the solution, including links. Wow. Thank you, James!!! And thank you, Shogun! :)

La Republica Superfoods
United States
Over 4 years using the app
Shogun Labs, Inc. replied April 28, 2021

Thank you for your review! Glad to hear that you are enjoying using Shogun - I'll be sure to pass on your kind words to James!

Let us know if we can be of any further assistance.

Karl | Team Lead, Technical Support

March 29, 2018

Awesome app! Great features and really easy to use.

Sky Footwear
United States
About 4 years using the app
March 27, 2019

We are launching our new blog with Shogun and it's been a great experience so far! Super easy and user friendly to use -- allowing us to work with our developer to build out beautiful blog content. The support is also wonderful! Highly recommend this app!

onia
United States
About 4 years using the app
Shogun Labs, Inc. replied March 27, 2019

Appreciate the kind review Rachel! I'm sure you can tell by now, but our support team is on 24/7, we have 7 in house team members across US, UK, India, Jamaica, and Australia. Please do feel free to reach out anytime. Thanks again. - Nick (Cofounder, Shogun)

October 6, 2022

My review is specifically about the support team. I don't know the possibilities of the app well enough to give a proper review, still learning, but I can say that support is great, very fast and helpful!

MadamSew
United States
About 4 years using the app
Shogun Labs, Inc. replied October 7, 2022

Thank you so much for leaving us a review, An!

We are super glad to hear that you are having a great experience with our support team. I'll be sure to share the feedback with the entire team. Thanks!

We always try to ensure that we offer exceptional support experience and answer questions in a timely manner. However, if you have any questions about Shogun and its possibilities, we are always here to answer them for you.

Sweetan | Client Services
Shogun Page Builder

June 19, 2017

Shogun is intuitive to use and does exactly what it says. Nick was quick to help me with my questions about integrating with Mailchimp form. Very impressed with the app so far!

Once Upon Supplies
United States
About 4 years using the app
May 24, 2018

Great app! I currently use it on multiple websites!

Tuxedovest Com
United States
About 4 years using the app
November 12, 2017

Must have app. Could not run our stores without it :)

Pilgrim Gb
Denmark
About 4 years using the app
November 12, 2017

Really great app. And awesome support :)

Pilgrim De
Denmark
About 4 years using the app