Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

Edited October 22, 2019

Amazing page builder app with top notch, personalised support. The interface takes a while to get used to but once you do it's very easy to navigate and get high quality pages live within no time, without a developer

ingfit UAE
United Arab Emirates
Almost 4 years using the app
December 22, 2022

Shogun is great, and I've gotten really good at it. It's an awesome tool for creating accessible designs. I hope they continue to roll out new features and possibilities. One that I would like to see is to have the ability to have a text box overlay across multiple columns. Keep up the good work!

Mondaine USA
United States
Almost 4 years using the app
Shogun Labs, Inc. replied December 23, 2022

We appreciate the review, Ryan. Thank you so much for taking the time and sharing your feedback. 😊

We are extremely happy to hear that your experience with Shogun and our support team has been a positive one and that our app has helped to create nice accessible designs. We are continuously working towards adding new features for you and I'm happy to share the requirements with the team.

Thanks for your love and support.

Sweetan | Client Services
Shogun Page Builder

September 5, 2023

Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store.
Best service ever!!
Keep up the good work SHOGUN!

ADAE Dental Online Store
China
Almost 4 years using the app
Shogun Labs, Inc. replied September 6, 2023

Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊

I am glad Matt could help and I'll be sure to share this with him.

We also look forward to assisting you again in the future. Thanks for your love and support. 🫡

Sweetan | Client Services
Shogun Page Builder

February 9, 2022

Amazing app - easy to use and allows you do a-lot of custom design work on already existing Shopify templates.

ARJÉ
United States
Almost 4 years using the app
Shogun Labs, Inc. replied February 9, 2022

Thank you so much for your kind words!! Happy to hear that you are enjoying Shogun!

Let us know if there is ever anything we can help you with. :)

Karl | Manager, Technical Support

October 21, 2021

We've used the Shogun Page Builder for a couple years now, and I've definitely found it the most user-friendly. I recently had a question that their CS team responded to immediately with a very thoughtful and in-depth answer. Great product. Great service.

DRMTLGY
United States
Almost 4 years using the app
Shogun Labs, Inc. replied October 22, 2021

Hello there! Thanks so much for taking the time to leave us an honest review. We sincerely appreciate your support and your feedback. 🙂

I'm also very happy to hear that our support team could help. Please let us know if we can help with anything else.

Sweetan | Team Lead | Support
Shogun Page Builder

June 27, 2022

I'm writing this review for a shogun technical support employee. Lynsey Cawdle helped me when a developer screwed up the whole store. Lynsey fixed the issue within 20 minutes. Excellent job.

DMOS | Pro Shovel Tools
United States
Almost 4 years using the app
Shogun Labs, Inc. replied June 28, 2022

Hello there, Devon!

We are super happy to hear that Lynsey could help resolve the issue for your store. 20 minutes is super fast.

Thank you so much for the feedback and the review. It really means a lot.

I'll be sharing this with her and our entire team. Please let us know if there's anything else we can help you with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

July 6, 2017

Finbarr and Nick have helped us numerous times with our site, nothing is too much trouble for them. Brilliant app, even better staff. 5 Stars

Scene My Event
United Kingdom
Almost 4 years using the app
February 21, 2018

Great builder! Can't imagine my site without it!

Cobol Industries
Canada
Almost 4 years using the app
November 6, 2019

Wow Shogun is a complete game-changer, I have launched many websites but none comes close to the one we built in Shogun. Incredible customization and the support is 2nd to none. Most highly recommended page builder.

Groundd
New Zealand
Almost 4 years using the app
Edited September 7, 2020

Had some issue about the App, but the customer service helped me to solve in patience. I will use this app all the time.

LED Factory Mart
United States
Almost 4 years using the app
Shogun Labs, Inc. replied August 28, 2020

Hi Jessie,

I am so sorry to hear that you're experiencing some frustration with Shogun. I can see that our customer service team reached out about two hours after your initial contact to get this resolved for you.

The issue that you are having is due to there being 6 users on your account being added to Shogun, but you are currently on a plan that allows just 2 users. We would be happy to help you with this if you could follow up with my colleague who reached out to you.

Looking forward to hearing from you.

Karl | Team Lead, Technical Support