Reviews (3,305)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.
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Amazing app, once you learn how it works you can do almost anything with this app. The support is also really good.
Thanks so much for taking the time to leave us a review.
Love to hear that you feel you can do almost anything once you learn the ropes :) I'll pass your comments along to the support team!
Kalen | Team Lead, Support
Shogun Page Builder
Really good support even if I would love to have direct chat option to fix things instantly. Compensate where Shopify basic web solution falls short.
Thank you! So happy to hear that you are enjoying using Shogun! We currently only offer chat support on select plans, but hope to expand that in the future!
Karl | Team Lead, Technical Support
Been using Shogun for over a year now and it has allowed us a great amount of design flexibility that we otherwise would not have had. Recently had a great experience with customer support as well. Highly recommend.
So glad to hear that you had such a great experience. Thanks for being with us for over a year :)
Kalen | Team Lead, Support
Shogun Page Builder
we used shogun to design some pages that we didn't want to have coded. Very easy to use and great experience. We're going to build more pages now that we know how great the app is.
We sincerely appreciate the review. Thank you so much.
Shogun indeed helps to design pages with ease and doesn't require coding knowledge. I am glad that you are finding the app easy to use and are having an amazing experience.
We'd love to see you create more pages with us and if you bump into any issues or have any doubts/questions, we'd be happy to assist you.
Sweetan | Team Lead | Support
Shogun Page Builder
Awesome product and great support! It really seems like they thought of everything. I couldn't be happier with Shogun.
So happy to hear that support could help and that you are enjoying using Shogun! Thank you for taking the time out of your day to write this review!
Karl | Team Lead, Technical Support
Great app and the customer service is fantastic too. Really quick and helpful whenever I need them.
Thank you for your review!
Karl | Team Lead, Technical Support
I had support questions and Justine one of the members from Shogun went above and beyond to assist me with my query! Always quick to respond and very hands on assistance!
Hey there! Thanks for your review. We appreciate the feedback.
I am super glad to hear that Justine was able to help with your questions. I'll be happy to share your kind words with her. 😊
Please do let us know if there's anything else we can help with.
Sweetan | Team Lead | Support
Shogun Page Builder
I'm 7 days into the 10 day trial, and will definitely continue. The app itself is great, there's some getting used to the logic of how things are structured, and I kind of dip in and out of it as time allows, so my attention span is short.
But, the reason for the review is the awesome support. There's nothing worse than carving out an hour to focus on something, and you then hit a barrier and have to way days for support. These guys are great, they know the product inside and out, and respond really quickly, no matter what time it is. Props to Charles and Andre for helping me to get going!
Thank you for your review! We feel that support is just as important as the product itself, we want to be there to help you every step of the way! I'll be sure to pass your kind words onto Charles and Andre - glad to hear that they could help you out!
Let us know if there is anything else that we can help you out with.
Karl | Team Lead, Technical Support
Customer service is fast and very helpful! I was having issues sizing my images and Damian was quick to throw together a video to help me out.
Hello there! Thank you so much for leaving us a review.
I'm happy to hear that Damian could help resolve the issue quickly and that the video he recorded was useful. We always try to record a video where possible with steps to fix the issue. Glad it worked out.
I'll be happy to pass along your feedback to him.
Please reach out to us if you bump into any issues or have any questions for us in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Excellent customer support from Shogun to help resolve parity issues between Shopify page and shogun template on our x3 sites. Shogun's support team responded immediately, resolving the issue in no time, and provided guidance to avoid something similar happening again. Highly recommend.
We appreciate the feedback, Alan. Thank you so much for the review. 🙂
It was great to communicate with you. I am glad to hear that you are having a wonderful experience with Shogun and the support team and that we were able to resolve the issue for you.
We'll be happy to assist you in the future should you bump into any issues.
Thank you so much for your support and honest recommendation.
Sweetan | Client Services
Shogun Page Builder