Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

February 21, 2018

Great builder! Can't imagine my site without it!

Cobol Industries
Canada
Almost 4 years using the app
November 6, 2019

Wow Shogun is a complete game-changer, I have launched many websites but none comes close to the one we built in Shogun. Incredible customization and the support is 2nd to none. Most highly recommended page builder.

Groundd
New Zealand
Almost 4 years using the app
Edited September 7, 2020

Had some issue about the App, but the customer service helped me to solve in patience. I will use this app all the time.

LED Factory Mart
United States
Almost 4 years using the app
Shogun Labs, Inc. replied August 28, 2020

Hi Jessie,

I am so sorry to hear that you're experiencing some frustration with Shogun. I can see that our customer service team reached out about two hours after your initial contact to get this resolved for you.

The issue that you are having is due to there being 6 users on your account being added to Shogun, but you are currently on a plan that allows just 2 users. We would be happy to help you with this if you could follow up with my colleague who reached out to you.

Looking forward to hearing from you.

Karl | Team Lead, Technical Support

January 10, 2019

Great App / Add-On to our Shopify store. It lets us create pages in several minutes without coding (but if you want you can add custom code snippets).
Really beautiful new interface, clean and fund and easy!!
Nice team and support!

Vantale
Germany
Almost 4 years using the app
Edited August 3, 2019

Shogun is an excellent app overall, with outstanding customer support. It is a must-have if you want to create, duplicate and manage non-generic landing pages.

The only things that still need a bit of work (based on our experience) are:

•The mobile viewport simulator isn't always 100% accurate, so make sure you test your landing pages on a range of smartphones before launching.

•The HTML snippet editor flags up coding mistakes in a way which is too obtrusive, and which you can't simply click away.

•The implementation of headers with a video background could be more intuitive.

However, notwithstanding these relatively minor issues, Shogun is still an essential piece of software.

Mediolana
United Kingdom
Almost 4 years using the app
Edited January 22, 2020

This page builder has allowed us to customise our website way beyond our themes ability with almost no need for a developer. It's easy to use and they have fantastic customer support.

The Alchemist's Kitchen
United States
Almost 4 years using the app
June 6, 2022

Shogun is a fantastic tool to build landing pages and their live chat is top-notch. Rhys kindly and clearly walked me through some steps to achieve my goal. Really appreciate your work!

West Coast Seeds
Canada
Almost 4 years using the app
Shogun Labs, Inc. replied June 7, 2022

Hi there, Thank you so much for your review.

We are super glad to hear about your positive experience with Shogun. I'll be sure to forward your kind words to Rhys and our support team.

Please let us know if there's anything else we can help you with.

Sweetan | Team Lead | Support
Shogun Page Builder

April 8, 2021

Great app & even better support team. Whenever running into a question or problem during designing pages they are a chat away from finding a solution for you!

MUD Jeans
Netherlands
Almost 4 years using the app
Shogun Labs, Inc. replied April 12, 2021

Thank you! Really appreciate the kind words and I'm happy to hear that the team could help you out - I'll be sure to pass this onto the team.

Karl | Team Lead, Technical Support

August 31, 2020

Give Kalen a raise, hands down the best customer experience I've had with an app.

The program itself is great and achieved everything we needed it to.

Restated Vintage
Australia
Almost 4 years using the app
Shogun Labs, Inc. replied September 1, 2020

Thanks so much for your review! I'll be sure to pass on your kind feedback to Kalen! Glad to hear that you are also enjoying Shogun. :)

Karl | Team Lead, Technical Support

March 26, 2018

Great tool for getting more out of Shopify. They're actively making developments too. I'd recommend it to anyone who wants their pages to be able to do more, yet they don't know anything about coding etc.

Bigdreamboatmancoron
United Kingdom
Almost 4 years using the app