Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

October 4, 2017

Really intuitive, scales on all screen sizes very well, and being able to save snippets and reuse them on multiple pages is awesome. I wish there was a way to make tables easily, but I'd still recommend Shogun to anyone!

Rad Power Bikes
United States
Over 3 years using the app
June 30, 2022

Customer Service was very efficient in dealing with my request. Leah was most helpful in solving a small issue I had in gaining access to Shogun... the problem was dealt with very quickly!

Tatami Fightwear Ltd.
United Kingdom
Over 3 years using the app
Shogun Labs, Inc. replied June 30, 2022

Hi! Thanks for leaving this great feedback for Shogun, and for Leah! We're excited to help you build some awesome custom pages. Let us know if we can help at any point in the future!

Allison | Team Lead | Support
Shogun Page Builder

Edited June 9, 2020

The customer support team is very helpful & readily available via chat. The app is user friendly & the data analytics across all devices are super helpful. I also love that you can edit templates across all devices.

Jouer Cosmetics
United States
Over 3 years using the app
Shogun Labs, Inc. replied June 10, 2020

Thank you for your review! We really appreciate it. Glad to hear that you are finding the analytics helpful, and that our team could help you with any questions that you had!

Karl,
Team Lead, Technical Support

July 24, 2019

very good and easy to use, well done! and the support is excellent! keep on going like this.........

adretto
Switzerland
Over 3 years using the app
May 21, 2020

Great product, super easy to use and saved us a ton of hassle in building a website with a developer.

Great service and they answered all of my inquires within minutes

Skout Organic
United States
Over 3 years using the app
Shogun Labs, Inc. replied May 21, 2020

That's so great to hear that our app has saved you a ton of hassle. I'll pass on the kind words to the support team.

Kalen | Team Lead, Support
Shogun Page Builder

August 7, 2023

Great service and super speedy response time. Any time I have a query on how something works, or why something is not working the way I thought it would, the customer service is so clear and concise. Sweetan over the past week in particular has been been consistently helpful over numerous questions.

Toogood
United Kingdom
Over 3 years using the app
Shogun Labs, Inc. replied August 10, 2023

Hi there, Michaela. Thanks for sharing your feedback in the form of this review.

It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. 😊

I am also happy to hear that your experience with Shogun has been such a wonderful one. We are always here to assist you and will look forward hear back from you again.

Thanks for your support. 🫶

Sweetan | Client Services
Shogun Page Builder

October 3, 2022

We were facing some issues with some of the pages built in within our Shogun app editor after we updated the theme. The Shogun team helped us with figuring out the exact issue within the code and solved the issues. We appreciate the efforts from the support team and the tech team for always being there for help. Thanks again!

Proaim.ca
Canada
Over 3 years using the app
Shogun Labs, Inc. replied October 3, 2022

Thanks for taking the team and sharing your experience via this review, Ambika. 🤩

We are always happy to assist you or guide you in the right direction so that the issues are resolved in a timely manner. I'll be sure to share the feedback with the entire support team and we'll look forward to assisting you again in the future.

We greatly appreciate your support. 😊

Sweetan | Client Services
Shogun Page Builder

Edited July 19, 2023

A very powerful app that allows you to create beautiful landing pages. Highly responsive technical support.

VITAMAN USA
Australia
Over 3 years using the app
Shogun Labs, Inc. replied August 11, 2020

So glad to hear that you've had a good experience. Please just let us know if there is anything we can do to change your 4-star review to a 5-star one :)

Kalen | Team Lead, Support
Shogun Page Builder

December 13, 2017

The most superior page building app available for Shopify by far. Support is great too.

Herbahealthcare
Australia
Over 3 years using the app
April 18, 2018

www.SAFAYA.de the creative team is very Happy with Shogun :) we love it

Safaya Weare
Germany
Over 3 years using the app