Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

March 5, 2021

Great app with amazing support. I love especially the snippet function, the way you can CMD+Z everything and how you can handle the design very easily.

Shapeheart Store
France
Over 3 years using the app
Shogun Labs, Inc. replied March 9, 2021

Thank you so much for your review! We really appreciate it.

Karl | Team Lead, Technical Support

August 30, 2018

Customer support is super helpful with all of our quandaries. Thanks!

Dev Steinwaygrand
United States
Over 3 years using the app
October 10, 2019

I love using shogun because it allows us to make lots of customizations when we build pages. I highly recommend this app if you want to make changes to your shopify theme.

1911LeatherHolsters
United States
Over 3 years using the app
October 7, 2020

Great app and great support team. I had an issue that was quickly resolved by the technical team. thanks.

Vida Glow Australia & New Zealand
Australia
Over 3 years using the app
Shogun Labs, Inc. replied October 8, 2020

Thank you for your review! We really appreciate it.

Karl | Team Lead, Technical Support

October 4, 2017

Really intuitive, scales on all screen sizes very well, and being able to save snippets and reuse them on multiple pages is awesome. I wish there was a way to make tables easily, but I'd still recommend Shogun to anyone!

Rad Power Bikes
United States
Over 3 years using the app
June 30, 2022

Customer Service was very efficient in dealing with my request. Leah was most helpful in solving a small issue I had in gaining access to Shogun... the problem was dealt with very quickly!

Tatami Fightwear Ltd.
United Kingdom
Over 3 years using the app
Shogun Labs, Inc. replied June 30, 2022

Hi! Thanks for leaving this great feedback for Shogun, and for Leah! We're excited to help you build some awesome custom pages. Let us know if we can help at any point in the future!

Allison | Team Lead | Support
Shogun Page Builder

Edited June 9, 2020

The customer support team is very helpful & readily available via chat. The app is user friendly & the data analytics across all devices are super helpful. I also love that you can edit templates across all devices.

Jouer Cosmetics
United States
Over 3 years using the app
Shogun Labs, Inc. replied June 10, 2020

Thank you for your review! We really appreciate it. Glad to hear that you are finding the analytics helpful, and that our team could help you with any questions that you had!

Karl,
Team Lead, Technical Support

July 24, 2019

very good and easy to use, well done! and the support is excellent! keep on going like this.........

adretto
Switzerland
Over 3 years using the app
May 21, 2020

Great product, super easy to use and saved us a ton of hassle in building a website with a developer.

Great service and they answered all of my inquires within minutes

Skout Organic
United States
Over 3 years using the app
Shogun Labs, Inc. replied May 21, 2020

That's so great to hear that our app has saved you a ton of hassle. I'll pass on the kind words to the support team.

Kalen | Team Lead, Support
Shogun Page Builder

October 3, 2022

We were facing some issues with some of the pages built in within our Shogun app editor after we updated the theme. The Shogun team helped us with figuring out the exact issue within the code and solved the issues. We appreciate the efforts from the support team and the tech team for always being there for help. Thanks again!

Proaim.ca
Canada
Over 3 years using the app
Shogun Labs, Inc. replied October 3, 2022

Thanks for taking the team and sharing your experience via this review, Ambika. 🤩

We are always happy to assist you or guide you in the right direction so that the issues are resolved in a timely manner. I'll be sure to share the feedback with the entire support team and we'll look forward to assisting you again in the future.

We greatly appreciate your support. 😊

Sweetan | Client Services
Shogun Page Builder