Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

October 14, 2019

Great page builder! Able to do things outside of Shopify themes, which have limitations.

Really like being able to customize formatting across device sizes too. Great app.

Palm
United States
Over 3 years using the app
April 13, 2022

Shogun makes beautiful pages and has a great support team. Andre was super helpful when I ran into trouble!

Biostrap
United States
Over 3 years using the app
Shogun Labs, Inc. replied April 15, 2022

We really appreciate the honest feedback and review.

Happy to hear that Shogun has been helpful to make beautiful pages and that you had a pleasant experience with Andre. I'll pass along the comments to Andre and the entire support team.

Sweetan | Team Lead | Support
Shogun Page Builder
Kalen | Team Lead, Support
Shogun Page Builder

November 27, 2018

Really strong page/site building app. Wish they handled Collections, but otherwise the app is very valuable despite it's limitations. In particular, if you have no design or coding skills, this can help you drag/drop pretty much your entire site design.

Minaal
United States
Over 3 years using the app
August 8, 2020

This is a great page builder. But that's not the best part. The chat support is probably the best customer service experience I've had when using an app. They are there doing their best to help you out when you get stuck building your page. 100% recommend Shogun.

Benni Mask
United States
Over 3 years using the app
Shogun Labs, Inc. replied August 11, 2020

We love to provide the chat support too! So happy to hear that you've been enjoying it so much. Thanks so much for the review.

Kalen | Team Lead, Support
Shogun Page Builder

May 5, 2022

This is such a great app to have if you are looking to customize your website and don't have any HTML skills. We've used Shogun on every page of our website for the past few years, and have had such a great response. It allows you to truly optimize your product and landing pages. Plus the customer support is always quick to respond when I have issues/questions!

Nomad Botanicals
United States
Over 3 years using the app
Shogun Labs, Inc. replied May 5, 2022

Thanks so much for taking the time to leave a review. You've been with us a long time so we really appreciate the feedback! That's amazing that you've used Shogun for every page on your website. We're always happy to help in support, so glad to hear you've had a solid experience. Please just let us know if anything else comes up :-)

Kalen | Team Lead, Support
Shogun Page Builder

December 31, 2019

Best thing is their support team. Answer quickly and are very keen on showing you how they resolved the problem. Great customer service. Thanks James

Homespring
Netherlands
Over 3 years using the app
June 8, 2021

Everything that Shogun does is super basic. Its Elements library has not grown for ages. All one can do is create basic pages. There are no modern-looking elements that can really add design value to the store. Apps like SectionsCloud have taken the design to the next level whereas Shogun Page builder is like 2 years behind when it comes to offering quality content blocks.

Fabriclore
India
Over 3 years using the app
Shogun Labs, Inc. replied June 8, 2021

Hi there,

Thank you so much for taking the time and leaving your honest feedback for Shogun. We really appreciate the feedback as it helps us to work on and implement features and improvements.

I have reached out via email as well to learn more about your requirements and the improvements you would like us to work on. We would love to hear back from you.

Sweetan | Team Lead, Support

June 29, 2018

Excellent support from the guys. They answered 2 questions I had in detail. Very happy to be a shogun user

Ukulelemate Devstore
Australia
Over 3 years using the app
March 16, 2023

Very helpful. Quick to response and solve our enquiry. Also a great platform which I recommend. Thank you.

Glasshouse Fragrances Australia
Australia
Over 3 years using the app
Shogun Labs, Inc. replied March 17, 2023

Thank you so much for leaving us a review, Sharon!

We are very glad to be able to serve the Glasshouse Fragrances team and are happy to hear that you are having such a great experience with the app and the support team. 😊

We'll continue to serve you in the future as well.

Thanks for the recommendation.

Sweetan | Client Services
Shogun Page Builder

December 14, 2017

Great app, absolutely FANTASTIC support - always get back to me when there's a problem. Great to see so much progress as well since we started using this over a year ago. Keep up the good work.

Cru Lifestyle
United Kingdom
Over 3 years using the app