Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

November 19, 2019

I needed assistance with our Shopgun APP in regards to editing content on our Web page. I put in a help desk ticket briefly explaining what I needed and was given a response by the next morning, very quickly! They sent me a direct link to my web page that I was able to edit and I was able to save and publish immediately. Thank you

Enzyme Science
United States
Over 3 years using the app
July 26, 2018

works great. support is responsive and the building is pretty straight forward.

Asmodus Retail
United States
Over 3 years using the app
February 23, 2023

I had a great experience Justine. She helped me work out a problem that was complicated! and did it quickly!

Sage Interiors
United States
Over 3 years using the app
Shogun Labs, Inc. replied February 27, 2023

Thank you so much for leaving us a review, Nigel!

We greatly appreciate the feedback. 😊

I am happy to hear that you had a great experience with the support team and that Justine was able to assist you and help resolve a complicated issue swiftly. I'll be sure to share the kind words with her and the entire support team.

Please let us know if there's anything else we can assist you with in the future.

Sweetan | Client Services
Shogun Page Builder

April 4, 2018

It takes some time to learn how to use Shogun - but ones U do - it works pretty good. I would love IF Shogun would work on simplifying stuff even further, especially i miss the option to drag and drop pictures on the website in one take....

Loveandstones
Denmark
Over 3 years using the app
May 11, 2020

Shogun is by far the best page builder I've used for Shopify, and the customer support is exceptional - Sweetan turned my queries round in minutes rather than hours, even creating personalised videos showing me how to achoieve what I was trying to do!

Bakedin
United Kingdom
Over 3 years using the app
Shogun Labs, Inc. replied May 11, 2020

Thank you for taking the time to leave a review today! Going to send these kind words right to Sweetan.

Karl,
Team Lead, Technical Support

April 9, 2019

Support is top notch, very versatile app. Will really take your shopify site to the next level. I think you're mad to not use this app if you're considering.

Styled By GG
United Kingdom
Over 3 years using the app
Shogun Labs, Inc. replied April 9, 2019

Thank you so much for the kind words! "I think you're mad to not use this app if you're considering."- shared that with the whole team and everyone loved it. Thanks for showing your appreciation. - Nick (Cofounder, Shogun)

April 10, 2020

Building engaging, compelling, and high converting pages is an essential component of our strategy. Shogun makes that super easy!

People's Choice Beef Jerky
United States
Over 3 years using the app
Edited March 31, 2020

Updated 2020 Review

Wow, this app has come a long way since 2017. In 2017 it did the trick as a page builder, but the features, speed, everything has really improved. The drag-and-drop functionality is really good.

Kudos, Shogun team and hope this continues to head in the same direction.

Original review from 2017

The best page building app out there and an essential for anyone looking to pretty up their website.

Super responsive support and these guys are working hard to add new features all the time.

The only thing remotely close to a complaint is this app is so valuable that it really should be a build-in feature on Shopify.

Canadianjerseysuperstore
Canada
Over 3 years using the app
July 9, 2019

shogun is by far my favorite page builder I've tried. We send millions of site visitors to pages built on shogun.

The Ridge Wallet
United States
Over 3 years using the app
September 29, 2020

Great app & support team. Excited to keep building with it. Great app & support team. Excited to keep building with it.

CUCU Covers
Canada
Over 3 years using the app
Shogun Labs, Inc. replied September 30, 2020

Thank you so much for your review! We really appreciate it. Happy to hear that you are excited to keep working with Shogun, we are excited to see the amazing content that you create!

Karl | Team Lead, Technical Support