Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

June 5, 2018

Great app - makes it easy to customize our site!

Stitch Golf 2
United States
Over 3 years using the app
September 21, 2018

Would not have been able to edit pages without it. I have no experience coding, so it saves me a lot of time and money.

503 Sports
United States
Over 3 years using the app
November 21, 2017

The builder itself is pretty good, really intuitive and easy to make some pretty good looking pages. What really shines is the customer support. I had a minor issue with my site that I couldn't figure out, turned out to be a problem with the way the buttons were interacting with my theme... Emailed Shogun customer support, they went in and fixed my code right away. Top notch service! They don't leave you hanging. I will keep paying for this as long as I am building pages, well worth it in my opinion. Thanks guys!

Freshcap Mushrooms
Canada
Over 3 years using the app
November 19, 2019

I needed assistance with our Shopgun APP in regards to editing content on our Web page. I put in a help desk ticket briefly explaining what I needed and was given a response by the next morning, very quickly! They sent me a direct link to my web page that I was able to edit and I was able to save and publish immediately. Thank you

Enzyme Science
United States
Over 3 years using the app
July 26, 2018

works great. support is responsive and the building is pretty straight forward.

Asmodus Retail
United States
Over 3 years using the app
February 23, 2023

I had a great experience Justine. She helped me work out a problem that was complicated! and did it quickly!

Sage Interiors
United States
Over 3 years using the app
Shogun Labs, Inc. replied February 27, 2023

Thank you so much for leaving us a review, Nigel!

We greatly appreciate the feedback. 😊

I am happy to hear that you had a great experience with the support team and that Justine was able to assist you and help resolve a complicated issue swiftly. I'll be sure to share the kind words with her and the entire support team.

Please let us know if there's anything else we can assist you with in the future.

Sweetan | Client Services
Shogun Page Builder

May 11, 2020

Shogun is by far the best page builder I've used for Shopify, and the customer support is exceptional - Sweetan turned my queries round in minutes rather than hours, even creating personalised videos showing me how to achoieve what I was trying to do!

Bakedin
United Kingdom
Over 3 years using the app
Shogun Labs, Inc. replied May 11, 2020

Thank you for taking the time to leave a review today! Going to send these kind words right to Sweetan.

Karl,
Team Lead, Technical Support

April 9, 2019

Support is top notch, very versatile app. Will really take your shopify site to the next level. I think you're mad to not use this app if you're considering.

Styled By GG
United Kingdom
Over 3 years using the app
Shogun Labs, Inc. replied April 9, 2019

Thank you so much for the kind words! "I think you're mad to not use this app if you're considering."- shared that with the whole team and everyone loved it. Thanks for showing your appreciation. - Nick (Cofounder, Shogun)

April 10, 2020

Building engaging, compelling, and high converting pages is an essential component of our strategy. Shogun makes that super easy!

People's Choice Beef Jerky
United States
Over 3 years using the app
Edited March 31, 2020

Updated 2020 Review

Wow, this app has come a long way since 2017. In 2017 it did the trick as a page builder, but the features, speed, everything has really improved. The drag-and-drop functionality is really good.

Kudos, Shogun team and hope this continues to head in the same direction.

Original review from 2017

The best page building app out there and an essential for anyone looking to pretty up their website.

Super responsive support and these guys are working hard to add new features all the time.

The only thing remotely close to a complaint is this app is so valuable that it really should be a build-in feature on Shopify.

Canadianjerseysuperstore
Canada
Over 3 years using the app