Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

October 30, 2021

The Shogun app and especially the customer support is amazing. I'm using the app to take my Shopify site to the next level in function, aesthetics, and sales.

GETFLATED
United States
About 3 years using the app
Shogun Labs, Inc. replied October 31, 2021

Hey there! Thanks a lot for the review. 🎉
We are super glad to hear that Shogun is helping you to take your store to the next level and our support team is able to help.

We sincerely appreciate the feedback and look forward to assisting you further. 😊

Sweetan | Team Lead | Support
Shogun Page Builder

November 18, 2020

Great app, very good and quick customer service. A great app if you're looking at adding extra pages. I do wish you could create and use a product template for every product and then just change the content

Pointless Plants
United Kingdom
About 3 years using the app
Shogun Labs, Inc. replied November 19, 2020

Thank you for your review, and for your feedback! We really appreciate feedback - I'll make sure it gets in the hands of the right team. Feel free to send us any other feedback you have to support@getshogun.com

Thank you!

Karl | Team Lead, Technical Support

May 28, 2018

Wow! This is a great app! It´s relatively easy to use and produces nice results.

Ildbutikken
Norway
Almost 3 years using the app
July 13, 2020

Nice app with a lot of options. Support is quick and very helpful! I would recommend it for everyone!

Study2Go
Netherlands
Almost 3 years using the app
Shogun Labs, Inc. replied July 13, 2020

Thank you for your review! We really appreciate it. Super glad to hear that support could help you out when you needed help!

Karl | Team Lead, Technical Support

April 9, 2021

Shogun is a great solution for internal teams, but best of all is the amazing customer service. Transparently accessible, quickly respond, and one stop problem solvers.

Buttercloth
United States
Almost 3 years using the app
Shogun Labs, Inc. replied April 12, 2021

Thank you for your kind words! Really appreciate your time in writing this review! Please let us know if there is anything else that we can help you with :)

Karl | Team Lead, Technical Support

March 27, 2018

Had an issue on a Shopify store page i did with the app.
I contacted the support and they replied very quickly.
They fixed my problem very quickly.
The app is simple and efficient :)

Miabijoux
Canada
Almost 3 years using the app
May 25, 2017

Literally the best app we have for our store. It's easy to create custom pages and very intuitive. Everyone in our office loves the ease of use and to be able to create great pages.

The support is responsive and top rated. If they don't know something they will research and find out the answer even if it doesn't necessarily involve their app.

Hourglass Lingerie
United States
Almost 3 years using the app
November 16, 2021

The Shogun customer support team is excellent. I had an issue where the hover states weren't working on my page. The team responded in a time efficient manner and provided a custom-coded Snippet which fixed the issue! Very helpful, thank you.

Antipodes New Zealand
New Zealand
Almost 3 years using the app
Shogun Labs, Inc. replied November 17, 2021

Thank you for your amazing review! We really appreciate your taking time out of your day to leave us this review. I'm happy to hear that the team could help you out.

Please do not hesitate to get in touch if you have any other questions or issues.

Karl | Manager, Technical Support

September 21, 2022

Really versatile app, easy to create any kind of page, and specially great costumer support! I had an issue and it was solved very quickly through the chat!

Hey Harper Shop
United States
Almost 3 years using the app
Shogun Labs, Inc. replied September 22, 2022

Hi there, Filipa! Thank you so much for leaving us this review. 🤩

We appreciate the kind words and are really happy to hear that you have been finding Shogun to be a versatile app that lets you create and design any page.

Our support team is always glad to assist you and the Hey Harper team. Please let us know if there's anything we can help with in the future. 🙏

Sweetan | Client Services
Shogun Page Builder

May 25, 2022

Really easy pagebuilder (and I have tried a lot).
The support is there around the clock and they are really helpful! Give it a try

MamaMilla
Denmark
Almost 3 years using the app
Shogun Labs, Inc. replied May 25, 2022

Glad to hear that you found Shogun easy to use in comparison to some of the others you've tried out. Appreciate the recommendation!

Kalen | Team Lead, Support
Shogun Page Builder