Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

May 10, 2021

We were able to create our product page with freedom and tools that didn't hinder our creativity. Have been in contact with the support several times and they are awesome. We are two weeks away from launch ATM and just wanted to finalize some details on the site. Sweetan and Monique replied to my questions with a detailed and personalized guide to every question and not just referring to a general document as many others do. Recommend it!

Sunday Sleeptech
Sweden
4 months using the app
Shogun Labs, Inc. replied May 11, 2021

Thank you so much for your review! So happy to hear that Sweetan and Monique could help you out - I'll be sure to pass your kind words onto them! Let us know if you have any other questions or anything that we can help you with!

Karl | Team Lead, Technical Support

September 18, 2023

Shogun has totally lifted my website (I was previously using a free Shopify template)! I'm not an IT guru, but find the page creator easy to navigate using the Shogun guides. The customer service has been outstanding! Easy to book using Calendly, and Sweetan on the Support team is so very helpful. He has been very patient and taught me how to use and get the most of Shogun, including how to use and get the benefits from Sections.
I would highly recommend.

Rays of Grace Coaching
United Kingdom
4 months using the app
Shogun Labs, Inc. replied September 21, 2023

Thank you so much for taking the time and sharing your experience, Charlene.

We are super glad to hear that Shogun has lifted your website and that our app has been easy to navigate with the guides and the help center documents.

I am very happy to hear that I could help. It has always been a pleasure to communicate with you and we'll look forward to assisting you again in the future. 😊

Sections are indeed very powerful and I am glad you are utilizing the feature. Thanks for the honest recommendation. 🫶

Sweetan | Client Services
Shogun Page Builder

August 30, 2023

Very friendly service, super helpful with video tutorials and quick support. I really enjoy editing with SHOGUN

fybeorganics
Australia
4 months using the app
Shogun Labs, Inc. replied September 1, 2023

Thanks for taking the time and leaving us a review, Tara. 🫡

We greatly appreciate the honest feedback and are happy to hear that your experience with Shogun and the support team has been positive. We try our best to record and share video tutorials and are super glad that they were helpful.

Thank you so much for your love and support. Please do let us know if there is anything else we can help you with. 😊

Sweetan | Client Services
Shogun Page Builder

Edited September 28, 2021

As a new and small business owner, building a website from scratch is a whole new challenge! We began using Shogun and everything was straight forward and seamless. However, regarding the more complicated elements involving integrations and ensuring every element works, it can get complicated and hard to understand. I had some trouble adding in a particular element and to get it to display on my website. Coming closer to our launch date means we have a lot of work to do and also perfect every element as well! I was stressing last night and the live customer support chat came to the rescue. I was assisted by Sweetan who was tentative, understanding and came along with adept investigation skills. Sweetan efficiently diagnosed the problem and provided a structured step by step guide for me to solve the problem. Sweetan also provided some root cause analysis on why the errors were occuring and it also enhanced my understanding of the Shogun tool which is good to know in the future. I am very pleased with Shogun's customer service, especially Sweetan! Thank you so much! People like yourself help make a difference to small ecommerce business owners. Forever grateful for your 24/7 customer support service. Thank you again :)

MizuCo
Australia
4 months using the app
Shogun Labs, Inc. replied September 29, 2021

WOW! Thank you so much for your detailed review! I'll be sure to let Sweetan know that you have left such a kind review.

I'm happy to hear that Shogun has helped you achieve what you are looking to achieve - also really appreciate the feedback that you have given, sorry to hear that Shogun caused some confusion! We will ensure that this feedback gets to the right team.

If you ever need any further assistance, please let us know!

Karl | Manager, Technical Support

March 15, 2022

This app does what it says and does it really well. The support staff is really helpful as well. I recently had a problem that turned out being a conflict from my theme's css and not shogun, Lynsey from support immediately found the problem, dropped in a fix, and explained what she did. Would highly recommend for getting around the limitations of your theme.

Kin Ship Goods
United States
4 months using the app
Shogun Labs, Inc. replied March 15, 2022

Thank you so much for taking the time to leave a review! That's excellent to hear that you had a positive experience with Lynsey :-) I'll be sure to pass your comments along.

Kalen | Team Lead, Support
Shogun Page Builder

December 27, 2022

Wonderful app and fantastic support team. I had a problem with a section on my website and they solved it extremely quickly. I definitely recommend Shogun!

MechX
Italy
4 months using the app
Shogun Labs, Inc. replied December 29, 2022

Hi there, Alessio! Thank you so much for leaving us a review and sharing your experience with Shogun and our support team.

We are always here to assist and answer any questions you have. I am super glad to hear that our team was able to resolve the issue in a timely manner. We also appreciate the honest recommendation. Thanks! 😊

Sweetan | Client Services
Shogun Page Builder

September 23, 2021

We love this app! It has fit our needs so well and their support team is fantastic. Andre was quick and helpful when I had a very specific question! Definitely would recommend.

Gathre
United States
4 months using the app
Shogun Labs, Inc. replied September 23, 2021

Thanks so much for leaving a review. I'm glad to hear you had a good experience with Andre. Please let us know if you have any other support inquiries that we can assist with :)

Kalen | Team Lead, Support
Shogun Page Builder

February 7, 2023

Hi shogun, I really like your app, it's simple and great to start ,but I have a question, how do I publish shogun landing page to my shopify store?

kneeto
Romania
4 months using the app
Shogun Labs, Inc. replied February 8, 2023

Thank you so much for leaving us a review, David.

We are very happy to hear that you are like Shogun.

It looks like you were in touch with my colleague, Andre and he has answered the question about how to publish the landing page to your Shopify store.

Should you bump into any issues or have any further questions, please don't hesitate to write back to us. 🙂

Sweetan | Client Services
Shogun Page Builder

September 6, 2023

I'm only subscribed to the base plan and when I encountered an obscure error, the Shogun support team was exceptionally responsive, helpful and attentive (especially Sweetan). I highly recommend this service for building your business - the customer service is unparalleled and the software is intuitive. 10/10 would recommend :)

Evan Bodycomb Official Store
Australia
4 months using the app
Shogun Labs, Inc. replied September 10, 2023

Thank you so much for taking the time and sharing your experience in the form of this review, Harvey.

It was great to communicate with you and I am happy to hear that I was able to assist you. Thanks for the kind words and the encouragement. 🫡

Our support team is always here to assist you and we'll look forward to serving you again.

We appreciate the honest recommendation. 😊

Sweetan | Client Services
Shogun Page Builder

October 12, 2022

The app is very intuitive and provides an affordable flexible solution to produce promotional landing pages without the need for an expensive UX/UI designer. Don't get me wrong...nothing will ever beat hiring a professional UX/UI designer and I still continue to work with them to this day for our more important/larger campaigns or requirements, however for our smaller or adhoc campaigns and product launches the tool is invaluable. Support is also top notch and rapid, shout out to Sweetan for fixing a HTML issue that was completely outside of their remit (it was a problem with a third party tool).

The One Glove
United Kingdom
4 months using the app
Shogun Labs, Inc. replied October 13, 2022

Thank you so much for taking the time and leaving us such a wonderful review, Will! 🫶

Your feedback means a lot and we are super glad to read that you've been finding Shogun to be intuitive, flexible, and affordable when it comes to working on the pages for your store.

Our support team is always here to answer any questions you may have and assist you when it comes to resolving any issues. It was great to communicate with you and I sincerely appreciate the shout-out. Thanks! 😊

Please let us know if there's anything we can assist you with in the future.

Sweetan | Client Services
Shogun Page Builder