Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

April 9, 2019

Support is top notch, very versatile app. Will really take your shopify site to the next level. I think you're mad to not use this app if you're considering.

Styled By GG
United Kingdom
Over 3 years using the app
Shogun Labs, Inc. replied April 9, 2019

Thank you so much for the kind words! "I think you're mad to not use this app if you're considering."- shared that with the whole team and everyone loved it. Thanks for showing your appreciation. - Nick (Cofounder, Shogun)

April 10, 2020

Building engaging, compelling, and high converting pages is an essential component of our strategy. Shogun makes that super easy!

People's Choice Beef Jerky
United States
Over 3 years using the app
July 10, 2023

Be careful, this company makes it really difficult to unsubscribe and like to keep charging you even if you unsubscribe. Scam subscribe and unsubscribe methods like Amazon Prime... BE WARNED!

BCF.lt
Lithuania
Almost 3 years using the app
Shogun Labs, Inc. replied July 10, 2023

-UPDATE-
25th July 2023
Hi again! I see I haven't heard back from you and it has been a while. I wanted to check if it was possible to reply back to the email thread so that I can help you further with this.
Thanks!
--------------------------------------
-UPDATE-
11th July, 2023

Hey again! I see we received a couple of emails about this and I reached out on both to connect someone from the BCF team, but I haven't heard back yet.

Would it be possible to reply back to me so that we can connect further and I can assist you better with the use case?

I'll be looking forward to hearing back from you soon.
--------------------------------------------------------
Hey there! I just saw this 1-star review you left for us and I wanted to reach out and check if there is something I can help you with while trying to make sure we can turn your negative experience into a positive one.

I am sorry to hear that you feel it is difficult to unsubscribe and that you are being charged. Please note that recurring app charges work based on your billing cycle in Shopify and if you don't wish to use Shogun and if you would like to cancel the subscription you are free to uninstall our app from your Shopify account.

I see you uninstalled the app from your account on June 9, 2023.

I also see we had no prior communication or conversation about this matter from you and I just noticed that you have reached out to us via email to discuss this further.

I am going to reply back to you and hopefully we can assist you further to clear the doubts. I'll look forward to hearing back from you via email.

Sweetan | Client Services
Shogun Page Builder

Edited March 31, 2020

Updated 2020 Review

Wow, this app has come a long way since 2017. In 2017 it did the trick as a page builder, but the features, speed, everything has really improved. The drag-and-drop functionality is really good.

Kudos, Shogun team and hope this continues to head in the same direction.

Original review from 2017

The best page building app out there and an essential for anyone looking to pretty up their website.

Super responsive support and these guys are working hard to add new features all the time.

The only thing remotely close to a complaint is this app is so valuable that it really should be a build-in feature on Shopify.

Canadianjerseysuperstore
Canada
Over 3 years using the app
July 9, 2019

shogun is by far my favorite page builder I've tried. We send millions of site visitors to pages built on shogun.

The Ridge Wallet
United States
Over 3 years using the app
September 29, 2020

Great app & support team. Excited to keep building with it. Great app & support team. Excited to keep building with it.

CUCU Covers
Canada
Over 3 years using the app
Shogun Labs, Inc. replied September 30, 2020

Thank you so much for your review! We really appreciate it. Happy to hear that you are excited to keep working with Shogun, we are excited to see the amazing content that you create!

Karl | Team Lead, Technical Support

May 30, 2019

Shogun gave us far more control over the look and feel of our Shopify pages than we otherwise could have achieved. They also offer quick an top notch support.

Whilst we feel it is the best page builder too in the app store, there is still some way to go to match the capabilities of page builders on other CMS platforms.

Gym & Fitness
Australia
Over 3 years using the app
July 30, 2020

Very easy to use and solved many formatting and layout problems immediately and intuitively. Support staff is extremely helpful and fast. Can’t recommend enough!

Levitate
United States
Over 3 years using the app
Shogun Labs, Inc. replied August 3, 2020

Thank you for your review! It means a lot to us - glad to hear that the support team could help you out when you needed us!

Karl | Team Lead, Technical Support

May 22, 2020

Great functionality, great customer support (thanks Charles!). Easy to use and much more freedom to build pages the way we want than we had with Shopify alone.

BedJet
United States
Over 3 years using the app
Shogun Labs, Inc. replied May 26, 2020

Thanks for taking the time to review Shogun! Looking forward to passing these kind words onto Charles. We try our best to give you as much freedom as possible when building your pages!

Karl,
Team Lead, Technical Support

April 9, 2019

Amazing capability that leaves me wondering why I need developers for a lot of pages we built from scratch instead of with Shogun.

manofparts
Canada
Over 3 years using the app
Shogun Labs, Inc. replied April 9, 2019

Thank you very much, Michael. Really glad to hear that you're seeing return on investment with Shogun. Reach out anytime you have feedback or need help. Thank you. - Nick (Cofounder, Shogun)