Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

February 27, 2023

Fantastic support! Quick, helpful, informative, absolutely saved my day as a designer working with Shogun's tools.

Mindright
United States
Almost 3 years using the app
Shogun Labs, Inc. replied February 27, 2023

Hi there, Jess! Thanks for taking the time and leaving us a review.

I am super glad to hear that our support team was quick to help you and answer your questions. We are always available and will look forward to assisting you again in the future. 🙂

Sweetan | Client Services
Shogun Page Builder

December 4, 2017

Answered my email straight away, kept me updated with everything they did and had the problem fixed in minutes! Extremely helpful customer service team.

Urbanindustrystore
United Kingdom
Almost 3 years using the app
July 2, 2021

Thank you Rhys for the great tech support. That's the difference between a good and a great app. I can definitely recommend

Jekyll and Hide Australia
Australia
Almost 3 years using the app
Shogun Labs, Inc. replied July 4, 2021

Thanks a lot for the review! I'm glad to hear that Rhys could help you out. I'll be happy to pass along your feedback to him.

Please reach out to us if there's anything else we can help you with. 🙂

Sweetan | Team Lead | Support

Edited May 17, 2022

They are very patient to help me solve the problem i have met! I am very appreciated about it!!And will keep using it!

AURELIE GI
United States
Almost 3 years using the app
Shogun Labs, Inc. replied May 21, 2021

Glad to hear we were able to help in resolving the problem. We're thrilled to hear that you'll continue with Page Builder :)

Kalen | Team Lead, Support
Shogun Page Builder

December 15, 2017

This is hands down my favorite app in the store. I can easily create beautiful pages with SO many amazing features. I use this app in all 3 of my Shopify stores and I honestly cannot live without it!

Crewtique Ms
United States
Almost 3 years using the app
April 1, 2019

Quick and easy to use builder. Very responsive support team. I definitely recommend this app........................................

Andatech Pty Ltd
Australia
Almost 3 years using the app
Shogun Labs, Inc. replied April 3, 2019

Thank you very much for your business. Please feel free to reach out to us anytime :) - Nick (Cofounder, Shogun)

November 2, 2021

Amazing app, once you learn how it works you can do almost anything with this app. The support is also really good.

Steele & Borough
Sweden
Almost 3 years using the app
Shogun Labs, Inc. replied November 4, 2021

Thanks so much for taking the time to leave us a review.

Love to hear that you feel you can do almost anything once you learn the ropes :) I'll pass your comments along to the support team!

Kalen | Team Lead, Support
Shogun Page Builder

December 21, 2017

Amazing app. Shopify is so limited, that I don't know how we could manage our website and make all the constant little updates to our product assortment, and adjust for sales and promotions, without Shogun. Even with limited web design knowledge, every member of my team can easily navigate and build whatever we need using the app. It has eliminated thousands of dollars, and agony, of working with a 3rd party web developer!

Kaplan Md Shop
United States
Almost 3 years using the app
October 11, 2020

Really good support even if I would love to have direct chat option to fix things instantly. Compensate where Shopify basic web solution falls short.

UNIQ EYEWEAR
Denmark
Almost 3 years using the app
Shogun Labs, Inc. replied October 13, 2020

Thank you! So happy to hear that you are enjoying using Shogun! We currently only offer chat support on select plans, but hope to expand that in the future!

Karl | Team Lead, Technical Support

November 1, 2017

I love Shogun!! It has really helped me customize my Shopify store to the point where I can actually host my courses there. I was looking for an app and after trying several, Shogun really saved the day!! Can't be more happy with it!!

Indie Band Coach
United States
Almost 3 years using the app