Reviews (3,284)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.
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I am upgrading my review from 1 star to 4. Since I left my review I've spoken to two Shogun experts who got in touch to show me how to achieve the looks I was after. They have been a great help. They were also magnanimous enough to accept all my feedback about how fiddly things are and how unintuitive it can be. However, they convinced me that once you know what you are doing, you can build great pages. My issue was that I was in a rush and tried to figure things out myself and this was an accident waiting to happen..! So my advice to anyone reading is: it is a great tool capable of great things but alIow yourself some time to train on the basics before you get stuck in. Don't be like me, basically..
Hey Tim,
Really sorry to hear about this experience with Shogun Page Builder. We want to provide a streamlined page building experience and from your review, we can see that we didn't quite hit the mark.
We're always looking to improve and your feedback goes a long way in allowing us to do so. You mentioned that there were some functionality problems while dragging blocks onto the page and that you're unable to modify the layout sizes and proportions. We took a closer look at your pages to replicate your editing experience and found a few things that could be contributing to that frustration.
I'm passing along all of your feedback and comments to my development team for review, but I wanted to do everything I can now to help improve your experience. I've sent you an email and chat with a detailed video that I believe can help to improve your Shogun experience :-)
We've also tried to reach out to you on the phone and would be delighted with the opportunity to discuss this more.
Thanks so much for the opportunity to turn your experience around and we hope to hear from you soon.
UPDATE:
Thanks so much for updating your review! We're so glad that we had the chance to connect with you and help to get things working right. Please do reach out to us with any further questions. We're here 24/7 to help :-)
Kalen | Team Lead, Support
Shogun Page Builder
I am using Showgun for last 5 years, the support is excellent, the founders are great, very outstanding app and excellent service !!!
Really appreciate your loyalty with us! So glad to have you onboard! Thank you for your review. :)
Karl | Team Lead, Technical Support
I love this app. Using it for over a year. Tried other page builders but wasn't satisfied. Whenever you can't figure something out, Shogun support is insanely quick and always guides me. Can't stress it enough, just install it.
Thank you so much for your review and for being with us for a year! So happy to hear that the team could help you out. :)
Karl | Team Lead, Technical Support
very easy to use app for our shopify store. Have to add a colleague as Admin, Mara from Support has been very helpful and prompt in addressing our need.
Hi Alyssa! Thank you for taking the time to leave us a review. We'll share your kind feedback with Mara!
Allison | Team Lead | Support
Shogun Page Builder
Super app, easy to use and very easy to develop creative pages :-) And very good support.
I was experiencing an issue with the accessibility of a page and the team was able to resolve it for me with 24 hours. Really helpful and responsive!
Glad to hear that the team could help you out! Thank you for taking the time out of your day to leave a review.
Karl | Team Lead, Technical Support
Works great! Easy to setup, lots of tutorials to learn from and support was as prompt as it can be. Thanks a lot!
Has lots of customisation options that are lacking with Shopify's editing tools, which was the main reason I got the app to start with. Customer support are always great and get back to you pretty fast. I send them lots of questions and then always answer in a timely matter.
Thank you for your review! Glad to hear that support could help you!
Karl | Team Lead, Technical Support
Great App, easy to work with. We are using it for some time now and with the time it even got better with more features. Thanks!
Thank you for taking the time and leaving us a review, Leslie.
We appreciate the honest feedback and are super happy to hear that Shogun has been perfect for your requirements and is easy to use. We did introduce lots of new features and we are working on launching even more. 😊
We'll be happy to share the updates and will look forward to assisting you again. Thanks! 🫡
Sweetan | Client Services
Shogun Page Builder
Really great app - the customer service is 10 out of 10, and the app is easy to use. Happy customer!
Thank you so much for your review! We really appreciate it. :)
Karl | Manager, Technical Support