Reviews (3,305)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.
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The app is easy to use and the support team is great. I had a small problem when I first started and Sweetan solved it immediately. I highly recommend Shogun!
Thank you for your review! Glad to hear that Sweetan could help you out, will be sure to let him know you left such a nice review!
Karl | Team Lead, Technical Support
Shogun is the perfect tool for anyone looking to quickly and easily create beautiful, professional pages for their store. With amazing customer service that is always willing to help, Shogun makes it easy to get the most out of their product. Whether you're just getting started or are looking to take your page design to the next level, Shogun is the perfect tool for you. Now let me tell you why: The customer service is amazing. The plan I was on, gave me 24/7 chat support. I never realized what a great value it was until I needed it! I get responses in as little as a couple of minutes, every time. I've had several questions throughout my journey and the team was more than happy to help. Not only did they answer my questions, but they took the time to explain things in detail and even provided a personalized recording for me, along with some additional resources so I could learn more about specific features. The product is constantly being updated with new features and improvements, while it's easy to use, I'm finding out that I'm just now scratching the surface of what it possible. Just last week, they added a custom templates section and released some major updates that allow you to animate web elements. So if there's something you want Shogun to do, just request it and chances are good that it'll be added in a future update. In short, Shogun is an incredibly powerful page builder with amazing customer service. Most importantly, it's a company that puts its customers first. If you're looking to create professional pages for your store quickly and easily, Shogun is the perfect tool for you. Thank you, Andre, Monique, Mara, Karl, Sweetan, Justine, and the rest of the Shogun team for going the extra mile for me! You guys are amazing!
WOW! Thank you so much for this review. I'm so happy to hear that you are enjoying using the app and that our support team has been there to help you when you need it. We really appreciate your kind words and I am excited to share your awesome review with our team.
Thank you for your review, and please do let us know if there is ever anything else that we can help you with!!
Karl | Manager, Technical Support
Very bad Customer Support. Making a fool of us for last 1 month. Neither doing anything nor admitting that they cannot resolve the problem. Really sad. We are very old user of this app. Earlier we had good experience with the customer support, dont know what happened to them now.
Hey Saurabh,
I'm really sorry to hear that you've had a bad experience with support over the last month. I've reviewed your support interactions and I can see that you've been eagerly awaiting a fix for an issue over the last 30 days. We are so sorry that this is still impacting your account and we can certainly understand your frustration.
The engineering team has been made aware of your concerns and we have escalated the priority so that this can be resolved as quickly as possible.
Thank you so much for your continued patience and we will be in touch the moment we have an update.
Please let us know if there is anything else that we can do in the mean time.
We'll be in touch soon.
Kalen | Team Lead, Support
Shogun Page Builder
Excellent service from Shogun support team, with a super fast and helpful response from James. Many thanks!
Hey there, Bronya! Thanks for the review.
We are extremely happy to hear about your positive experience with Shogun and our support team. I'll be sure to share the kind words with James and our support team.
Please don't hesitate to write back to us if you bump into any issues or have any questions.
Sweetan | Client Services
Shogun Page Builder
I enjoy the prompt response to questions about navigating Shogun especially since I am not a developer nor do I have a clue about it. I got the answer I needed quickly and it was a thorough response. I highly recommend
Hey there! Thanks for the review.
We are happy to hear that you are having a good experience with Shogun and our support. We sincerely appreciate the recommendation and look forward to assisting you again.
Sweetan | Team Lead | Support
Shogun Page Builder
The page builder itself is really easy to use and the support team is fast to response when we have had any problems.
We greatly appreciate the feedback and the review! Thank you so much.
We are glad to hear that Shogun has been easy to use as we designed the app to be easy to use. Your kind words motivate us to continuously improve your experience with the app and our support team.
We'll look forward to assisting you again. :)
Sweetan | Manager | Support
Shogun Page Builder
Great experience overall! So many useful features at a good price. Definitely helped me enhance a few of my brands pages.
Thanks for leaving us a review, Harrison! 🤩
It was great to communicate with you earlier and I wanted to thank you for sharing your feedback with us. We are super glad to hear that you are having a wonderful experience with Shogun and that the features are useful. We are continuously working on adding more features for you. 😊
Please do let us know if we can assist you with anything else in the future.
Sweetan | Client Services
Shogun Page Builder
I love Sweetan and his way of solving problems. I recommend the app even if there are parts which need to be improved. It should be a way to be able to use and work the app from phone too. this is one major task to be improved.
Hey there, Cristina! Thanks a lot for leaving us a review. 🫶
It is always great to communicate with you and I am happy to hear that I could help resolve the issues for you, along with my team.
We appreciate the recommendation and the feedback. I have shared your suggestion/requirements with the team so that we can continue to improve Shogun.
Thank you so much for all your love and support. 😊
Sweetan | Client Services
Shogun Page Builder
Good templates, Good customer support. I'm using one of their good-looking templates, and it's looking good on my page. Also, their customer support is awesome.
Hi there! Thanks for your honest feedback and the review. 😊
We are glad to hear that our pre-made templates have been helpful and your page looks great. I am also happy to hear that you are having a wonderful experience with our app and our support. Thank you so much.
Please do let us know if there's anything we can help with in the future. 🙂
Sweetan | Team Lead | Support
Shogun Page Builder
Coming from wordpress and divi environment it is sometimes difficult to get creative with the teams. Though Shogun is on it's way to close this gap. There is still a lot of improvements to be done to be even more flexible, especially on responsiveness side. Shogun has offered great support so far, most of the times responding within the hour. Hopefully they keep up the good work and improve the builder.
That's awesome to hear that you've had your questions answered, usually within the hour. We aim to be quick and it's so nice to hear that being recognized in your comments :)
We're always open to your feedback and if there is something specific on the responsiveness side that we can improve, please don't hesitate to let us know!
Kalen | Team Lead, Support
Shogun Page Builder