Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

August 6, 2021

Customer service is excellent! I had an issue on one of my ShoGun pages and within minutes they helped resolve the issue. Great app!!!

Stā Active
United States
Over 2 years using the app
Shogun Labs, Inc. replied August 8, 2021

Thank you so much for your review. I'm happy to hear that the team responded to your questions within minutes and that you are having such an amazing experience.

Please do let us know if we can help with anything else in the future.

Sweetan | Team Lead | Support

May 26, 2022

Easy to use and when you run into issues they have great customer service that is always very helpful.

SFERRA
United States
Over 2 years using the app
Shogun Labs, Inc. replied May 27, 2022

Hello there! We appreciate the honest feedback and the review. Thank you so so much.

I am happy to hear that our support team is there to help you when you bump into issues. We are available 24/7 and we'll look forward to assisting you again.

Sweetan | Team Lead | Support
Shogun Page Builder

March 8, 2021

I love this app as it lets me customize the important pages on my site. The easy-to-use drag and drop frontend design feature is awesome. And the support is phenomenal. I always get very quick and thorough responses to all my questions... and I ask a LOT of questions.

Dirty Jane
Canada
Over 2 years using the app
Shogun Labs, Inc. replied March 9, 2021

So happy to hear that the team are there when you need them! Thank you for your review! Please do let us know if you have any other questions.

Karl | Team Lead, Technical Support

January 24, 2017

This is an excellent app! I needed the ability to create separate landing pages for specific landing pages for specific sets of collections that were all related to each other. If I couldn't do this, it would really affect the functionality and vision I had for my site. Since the Shopify templates don't come with the ability to break up the collections into different pages, I needed something that could help me do this. I contacted the staff at Shogun and they were very helpful in telling me what I needed to do. The app works just as it says it does and I have zero complaints about it. I highly recommend it!

Wholesale Cabinet Supply
United States
Over 2 years using the app
April 30, 2017

Great product, awesome customer support!

Drone Box Drop
United States
Over 2 years using the app
August 6, 2018

Amazing drag and drop builder!

Vauvapack
United States
Over 2 years using the app
Edited July 26, 2021

This app is very great (simple to use, powerful) and their support team very responsive and helpful. I recommend..

JOY FAMILYTECH
United States
Over 2 years using the app
Shogun Labs, Inc. replied August 24, 2020

Thank you! We really appreciate the kind words. Glad you're liking Shogun!

Karl | Team Lead, Technical Support

August 7, 2019

Outstanding customer support and an amazing app! There's a lot to do in the page builder so you can basically customize everything.

illCurrency.com
United States
Over 2 years using the app
April 11, 2019

Shogun is incredible! I've used a lot of similar software over the last decade, and there has always been issues - either there wasn't enough customization or you had to do much to get something simple done. Shogun beautifully strikes the balance between these two sides. I can get simple things done quickly (as they should be) and when I need something more advanced involving custom code, Shogun also has those features. We love it so much that we're currently using it on 3 different sites.

California Dreamin'
United States
Over 2 years using the app
Shogun Labs, Inc. replied April 12, 2019

Appreciate the kind review, Jon! So glad to have you as a client. Reach out if you have any product feedback. - Nick (Cofounder, Shogun)

July 19, 2019

One of the best apps I've used! It took me a while to get used to as I made my own custom page rather than using a template, but it does everything I need. And the landing page I created with it has resulted in a higher conversion rate :-)

Stork Wares
Australia
Over 2 years using the app