Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

March 31, 2022

as someone who is mostly web dev illiterate, this builder is pretty easy to use. For everything I wasn't sure of, customer support has been amazing! Fast responses and always helpful!

Salt & Straw
United States
Over 2 years using the app
Shogun Labs, Inc. replied March 31, 2022

Thanks so much for taking the time to leave a review! We certainly aim to make Shogun Page Builder as user friendly as possible. We wouldn't want anyone to feel as though they need to be a developer to make use of the app.

Glad to hear you've received a quick response from the support team. Just let us know if anything else comes up :-)

Kalen | Team Lead, Support
Shogun Page Builder

August 18, 2022

The customer support team was very helpful and responded promptly. I requested for a feature that isn't currently available and the support team added it to their future development pipeline.

Renoz
Canada
Over 2 years using the app
Shogun Labs, Inc. replied August 19, 2022

Hey there, John! Thanks for the review.

I'm glad to hear that you had a good experience with our support team. We are always glad to answer any questions you have.

Your feedback and the feature requests mean a lot as they help us to continue improving the app for you. Thank you so much for your support.

Sweetan | Client Services
Shogun Page Builder

July 21, 2019

We searched for an easy page builder app and found Shogun. COULD NOT BE HAPPIER. this thing does EVERYTHING It says. If you dont get this to help tune up your Shopify store.... you are missing out.

SHOC
United States
Over 2 years using the app
September 6, 2023

Very easy to use and excellent customer service and support when things go wrong. I spoke to Leah who had us back up and running within 5 minutes of us having an issue.

Harry's Hot Chocolate
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied September 10, 2023

Thank you so much for sharing your honest experience in the form of this review, Harry. 😊

We sincerely appreciate the kind words. I am glad to hear that Leah was able to help resolve the issue within 5 minutes. ⚡ I'll be sure to share the feedback with her and the entire support team

Let us know if there is anything we can assist you with in the future.

Sweetan | Client Services
Shogun Page Builder

August 28, 2021

The support team and in particular Sweetan has been amazing again. Each time I reach out I get immediate support above and beyond what I expect. I appreciate the support so much.

walktogether
New Zealand
Over 2 years using the app
Shogun Labs, Inc. replied August 28, 2021

Hey there, Thanks for the honest feedback and the review. 🎉

Above and beyond is what we strive for. I am glad to hear that you are having a good experience with Shogun and our support. I am also happy to hear that I could help.

Thank you for your support and please let us know if we can help with anything else in the future. 🙂

Sweetan | Team Lead | Support

Edited April 28, 2020

I love this app. Everyone thinks I've hired a coder/designer and are always so surprised when I tell them I designed my website myself. Very easy to use. Beautiful UI design.

Zercareer
United States
Over 2 years using the app
October 12, 2018

Great wysiwyg editor, packed with features and constantly being updated. Particularly like the ability to control which elements show on different screen sizes. Also the support is extremely helpful! Recommended.

Collectology
United Kingdom
Over 2 years using the app
November 16, 2020

Support was 5 star!! Highly recommend shogun. The agents helped me with 3 issues and replied in a matter of 3 hours!

Aqua Plus Philippines
Philippines
Over 2 years using the app
Shogun Labs, Inc. replied November 17, 2020

So glad to hear that the team could help you out! Thanks for your review!

Karl | Team Lead, Technical Support

December 16, 2018

I've used many Shopify apps, but this is the first (and only) review I've written to date. I've done some simple coding previously for my Shopify store to try to make it look more like what I have in mind (multi-columns, full-width banners etc.), but Shogun's page builder has really helped me get the design that I actually want, and with a lot less time. I don't have the actual figures, but I'm quite certain my new pages have helped with conversion.

The app itself is excellent, there's no doubt there, but what I would really like to commend is the incredible support staff. Despite having to field so many different questions, they have done so professionally, and you can see that they put thought and effort into their app design.

Great work!

Bakestarters
Singapore
Over 2 years using the app
September 5, 2017

5 stars ALL the way. This app has transformed our store and allowed us (with limited to no HTML or web design experience) to design our store exactly how we want. It has also allowed us to add elements (such as navigation, menus, dropdowns, countdown timers etc.) to our site in a uniform way. By far, this app is one of the apps EVERY store should have. Worth every penny and more!

Lockdown Security
Canada
Over 2 years using the app