Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

August 28, 2021

The support team and in particular Sweetan has been amazing again. Each time I reach out I get immediate support above and beyond what I expect. I appreciate the support so much.

walktogether
New Zealand
Over 2 years using the app
Shogun Labs, Inc. replied August 28, 2021

Hey there, Thanks for the honest feedback and the review. 🎉

Above and beyond is what we strive for. I am glad to hear that you are having a good experience with Shogun and our support. I am also happy to hear that I could help.

Thank you for your support and please let us know if we can help with anything else in the future. 🙂

Sweetan | Team Lead | Support

Edited April 28, 2020

I love this app. Everyone thinks I've hired a coder/designer and are always so surprised when I tell them I designed my website myself. Very easy to use. Beautiful UI design.

Zercareer
United States
Over 2 years using the app
October 12, 2018

Great wysiwyg editor, packed with features and constantly being updated. Particularly like the ability to control which elements show on different screen sizes. Also the support is extremely helpful! Recommended.

Collectology
United Kingdom
Over 2 years using the app
November 16, 2020

Support was 5 star!! Highly recommend shogun. The agents helped me with 3 issues and replied in a matter of 3 hours!

Aqua Plus Philippines
Philippines
Over 2 years using the app
Shogun Labs, Inc. replied November 17, 2020

So glad to hear that the team could help you out! Thanks for your review!

Karl | Team Lead, Technical Support

December 16, 2018

I've used many Shopify apps, but this is the first (and only) review I've written to date. I've done some simple coding previously for my Shopify store to try to make it look more like what I have in mind (multi-columns, full-width banners etc.), but Shogun's page builder has really helped me get the design that I actually want, and with a lot less time. I don't have the actual figures, but I'm quite certain my new pages have helped with conversion.

The app itself is excellent, there's no doubt there, but what I would really like to commend is the incredible support staff. Despite having to field so many different questions, they have done so professionally, and you can see that they put thought and effort into their app design.

Great work!

Bakestarters
Singapore
Over 2 years using the app
September 5, 2017

5 stars ALL the way. This app has transformed our store and allowed us (with limited to no HTML or web design experience) to design our store exactly how we want. It has also allowed us to add elements (such as navigation, menus, dropdowns, countdown timers etc.) to our site in a uniform way. By far, this app is one of the apps EVERY store should have. Worth every penny and more!

Lockdown Security
Canada
Over 2 years using the app
Edited November 7, 2017

Amazing tool, lots of great features and very helpful customer support.

Evermorehealth Com
United Kingdom
Over 2 years using the app
December 2, 2022

Very quick and responsive support team! Leah Boyle helped me figure out a form submission issue near instantly after I submitted the ticket.

turtleson
United States
Over 2 years using the app
Shogun Labs, Inc. replied December 5, 2022

Hey, Bec! We appreciate you leaving us a review. Thank you so much. 😊

I am so glad to hear that Leah was able to help resolve the issue instantly. I am going to share the feedback with her and the entire support team.

Let us know if there's anything else we can assist you with.

Sweetan | Client Services
Shogun Page Builder

April 8, 2022

Support team have been ace today! Great service - very timely help with our users which helped us to get back on track.

ProLon UK
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied April 10, 2022

Hi there! Thank you so much for leaving us a review.

We are glad that we could help. Please do let us know if there's anything we can assist with in the future. 🙂

Sweetan | Team Lead | Support
Shogun Page Builder

September 29, 2022

Very easy to use, I was completely new to using Shogun, and it took me no time at all to learn it. Excellent customer service.

Microfiber Wholesale
United States
Over 2 years using the app
Shogun Labs, Inc. replied October 1, 2022

We are so glad to hear that you found Shogun to be easy to use and learn, Emma! 🫶

Thanks for taking the time and leaving us a review. Our support team is always there to assist you and we'll look forward to hearing back from you.

Sweetan | Client Services
Shogun Page Builder