Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

December 4, 2019

Excellent customer service, really fast and always heplful. Overall a really easy tool for great looking landing pages.

Vallilan verkkokauppa
Finland
About 2 years using the app
July 1, 2021

Easy to use and far more features than what is native to Shopify. Support has been amazing. Any question I have gets a response incredibly fast. They recorded a video during my last interaction with support to show me exactly how to solve my problem. Definitely recommend!

The Meadow
United States
About 2 years using the app
Shogun Labs, Inc. replied July 1, 2021

Thank you for your review! Happy to see that Max could help you out with your issues! Please let us know if there is anything else we can help you with!

Karl | Team Lead, Technical Support

September 21, 2020

Very solid drag-and-drop functionality with great templates and excellent support. I use it on a 100% Japanese language website and it has applied Japanese characters seamlessly.

ハロ・プラス
Japan
About 2 years using the app
Shogun Labs, Inc. replied September 22, 2020

So glad to hear that you are enjoying using Shogun! Thank you so much for your review, we really appreciate it!

Karl | Team Lead, Technical Support

November 17, 2020

Fab app. So simple to use and I'm a novice at this game, but enables me to create high quality pages with ease :)

Direct 4 Baby
United Kingdom
About 2 years using the app
Shogun Labs, Inc. replied November 17, 2020

So happy to hear that Shogun is empowering you to create high-quality pages! Thank you for your review.

Karl | Team Lead, Technical Support

March 27, 2023

When I contacted them about a problem, they responded immediately and took action to resolve it.
thank you.
I also like the app as it is very easy to use.

世界の子供服マ・メール
Japan
About 2 years using the app
Shogun Labs, Inc. replied March 28, 2023

Hi there, Makiko! Thanks for writing us a review. 😊

It was great to communicate with you and we are happy to hear that we could help resolve the issue immediately. We greatly appreciate the feedback.

Please let us know if there's anything else we can assist you with in the future.

Sweetan | Client Services
Shogun Page Builder

October 23, 2023

Customer service was great and they responded quickly too. I had a question about the image sizes for my landing page and James not only explained in detail what my issue was and how to correct it, he also made a video showing me all of the steps that I needed in order for the images to show correctly on mobile and desktop. Customer service is a lost art. I'm glad that's not the case for this company. Thanks again for your help!

Sports Nutrition By Max Muscle
United States
12 months using the app
Shogun Labs, Inc. replied October 30, 2023

Thank you so much for taking the time and leaving us a review and sharing your feedback, Michael.

James is indeed awesome and I am so glad to hear that he could help resolve the issue while also recording a video with the steps. We pride ourselves when it comes to offering exceptional support and we will look forward to assisting you again in the future. 😊

Thank you for your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

Edited February 14, 2023

Been using Shogun for a while to build pages for our shop. It is very intuitive and powerful. Support is very helpful too. There are some UI bugs and it can be slow at times, but overall, it's a solid software and recommended.

However, they should introduce a new plan. $49 to $149 is a huge jump in pricing, without any inbetween.

Rocket Powered Sound
United States
About 2 years using the app
Shogun Labs, Inc. replied June 20, 2022

Hello there, Mark! Thank you so much for leaving us a review of your experience with the app and our support team. 😊

It was really great to communicate and I am glad that I could help. We are excited to hear that Shogun has been helpful to create and design amazing landing pages. I'll be sharing the feedback with the entire support team.

We sincerely appreciate your love and support and we'll be there to assist you should you have any further questions for us. 😍

Sweetan | Team Lead | Support
Shogun Page Builder

July 26, 2018

Great customer service. easy to use and build beautiful product pages, blog pages, and help pages.

Island Slumber
United States
About 2 years using the app
April 18, 2019

I love how I can easily create product pages and landing pages with ShoGun without having to have coding experience. Support is AMAZING too! Highly recommend.

All Girl Shave Club
United States
About 2 years using the app
Shogun Labs, Inc. replied April 24, 2019

Thank you very much Jessica! Agreed, the support team is a great group of folks. All in house, and a part of our 25 person global team. Reach out anytime you need help. - Nick (Cofounder, Shogun)

November 28, 2022

The support I receive from Shogun is absolutely incredible! Whenever I have any questions- large or small- they answer quickly and efficiently and help me get to the solution. I never feel belittled for not fully understanding and love that I have the support I need with having no website design knowledge! So thankful for all the time and help these guys give at Shogun!

JOYBOX
Canada
About 2 years using the app
Shogun Labs, Inc. replied November 29, 2022

We really appreciate the review, Kristina. Thanks for taking the time and sharing your kind words. 😊

We are very glad to be able to serve you and help you design pages for your website. Our support is always happy to assist you and we'll continue to do that in the future as well.

Thank you so much for all your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder