Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

January 20, 2020

Loved the drag and drop function, it's easy to start using. Provides great flexibility in customising our webpage without any knowledge on coding required as compared to doing in Shopify, while retaining a nice structure. Recommend!

FLO Aroma
Singapore
Over 4 years using the app
February 11, 2021

Have been using for 3 yrs or so, it was always well thought out and useful, but over time has just gotten better and better. Support is second to none.

contempocat
United States
Over 4 years using the app
Shogun Labs, Inc. replied February 16, 2021

So happy to have you on board all this time! Appreciate your loyalty! Thank you so much for your review!

Karl | Team Lead, Technical Support

September 22, 2017

Shogun has been a lifesaver! I used it to build the company pages on my website (About Us, Contact, FAQ's, etc) because I wasn't happy with my theme's default template. Shogun makes it super easy to create beautiful pages without the need for a developer or designer. HIGHLY RECOMMEND!

Birdygrace
United States
Over 4 years using the app
Edited April 4, 2019

Love Shogun! It's easy to use & the Drag & Drop features making building pages easy for this non-techie business owner!

Leetie Lovendale
United States
Over 4 years using the app
Shogun Labs, Inc. replied April 4, 2019

Thank you so much Heather! Reach out anytime. We're here to help! - Nick (Cofounder, Shogun)

June 19, 2019

great support and super fast response time! All my questions have been answered with great results. Good job Shogun team!

Monobi Studio
Italy
Over 4 years using the app
July 22, 2019

Excellent page builder app. Very easy to use with great tutorials and extremely fast customer service. 100% recommend!

NeilPryde
United States
Over 4 years using the app
December 7, 2020

Despite occasional frustrations with user-friendliness of this app, I'd like to compliment Andre from the Shogun support team. He provided excellent/prompt support on a somewhat major issue I was experiencing. I would suggest having patience with the app, and would recommend submitting a support ticket when issues arise.

American Licorice Company
United States
Over 4 years using the app
Shogun Labs, Inc. replied December 11, 2020

Thank you for your honest review! I'll be sure to pass on your kind words to Andre. I'm sorry to hear that you faced issues with the user-experience side of things - please do feel free to send on any feedback to support@getshogun.com and we will make sure that it gets to the right team!

Karl | Team Lead, Technical Support

December 30, 2020

We love Shogun! We've had nothing but great experiences with the Support team whenever issues or questions arise, and the product is super easy to use. I do wish that there were more customization options within each element, but for the average user, the current breadth will suffice.

Stix
United States
Over 4 years using the app
Shogun Labs, Inc. replied January 5, 2021

Thank you so much for your review!! We really appreciate it.

Thank you also for the feedback - would you mind sending us an email at support@getshogun.com with the customisation options you would like to see? Would love to hear them and get them to the right team.

Thank you,
Karl | Team Lead, Technical Support

July 24, 2018

Great tool for building custom landing pages that are flexible for both mobile and desktop. Love the ability to create a custom mobile experience vs. desktop. Only watch out is to be weary of site speed and performance, but we've had no issues so far and are using them for multiple landing pages.

www.vitruvi.com

Vitruviusa
Canada
Over 4 years using the app
Edited August 27, 2018

This app has been nothing less than a life-saver, it is SO easy to use and the customer service is extremely knowledgeable and helpful. They have a help button in the bottom corner and someone usually responds right away, and it is a real person, not an automated app. Shogun has allowed me to customize pages in ways my Shopify theme was not capable of, and I am eternally grateful for this, as it allows us to really give a better user experience and control layout much easier. Without Shogun, our site would not be as effective! Thank you! (shout-out to Charles and Jill in customer support for always being there and helping me with any issues!)

Pre Brands
United States
Over 4 years using the app