Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

June 1, 2022

I had issues with the frontpage not showing correctly frontend but worked significantly backend. Mara was quick to reach out and solved the issue for me.

Pilgrim B2B EUR
Denmark
About 2 years using the app
Shogun Labs, Inc. replied June 3, 2022

Super happy to hear that Mara was able to reach out and resolve the issue quickly. We appreciate the feedback and the review. Thank you so much!

Please let us know if there's anything we can help with again in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

July 22, 2019

I'm not a developer but I've always done my own Shopify store but always had to make compromises. Then Shogun came into my life, if hugely increased the quality of the pages I'm able to create and meant I could upgrade my site myself and as a result my SEO has improved and so have sales.

MURO
United Kingdom
About 2 years using the app
October 7, 2020

Great customer service! They responded within 24hrs to my query. Shogun works so well across all devices.

Scoot Boots
Australia
About 2 years using the app
Shogun Labs, Inc. replied October 7, 2020

Thank you so much for being our 2000th 5-star review!

I'm so glad to hear that you have had a positive experience. I will pass along your comment to the whole support team.

Kalen | Team Lead, Support
Shogun Page Builder

Edited May 3, 2022

So far so good. Actually loving it. Fantastic customer service. I hope that remains. We will see. But perfect score so far. ooops... there is no way to create Pop-Ups (lightboxes) for our videos. Unfortunately, this will not work for us. Had to bring it down one star

EZ-Level
United States
About 2 years using the app
Shogun Labs, Inc. replied April 29, 2022

Thank you so much for leaving us a review and sharing your feedback. Happy to hear that you are loving Shogun and having a good experience. Our support team is always available and happy to assist you.

Sweetan | Team Lead | Support
Shogun Page Builder

September 14, 2023

I am so grateful for the help that I received to reconfigure images on a landing page. Leah was incredibly knowledgeable and quick to address the issue. She even recorded a video explaining how to fix the issue. I am extremely happy with the support!

Eyewords
Canada
About 2 years using the app
Shogun Labs, Inc. replied September 18, 2023

Hi Jen! Thank you for taking the time and leaving us a review. 🎉

Leah is indeed amazing and I am glad to hear that she was able to resolve the issue for you with the recorded video that explained how to fix the issue. We appreciate the kind words and I am happy to share them with our entire team.

Please do let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

October 24, 2019

This app is great for building pages that my theme is too rigid to handle. The service is incredible - I had a tiny issue and Charles was so helpful and responsive.

COMMON ERA
United States
About 2 years using the app
April 2, 2020

This app allows me to make our site look professional. I have basically no experience in web design and this makes the process simple.

PTA Baseball
United States
About 2 years using the app
September 6, 2023

Great support from team to help solving the issue!

GQSize
Thailand
About 2 years using the app
Shogun Labs, Inc. replied September 10, 2023

Hey there, Nat. Thank you so much for leaving us a review.

We are always happy to assist you and will look forward to assisting you again. Please don't hesitate to write back to us should you bump into any issues.

Thanks for you support. 🫡

Sweetan | Client Services
Shogun Page Builder

Edited December 3, 2018

Shogun is certainly the go to for page building in Shopify. For the most part everything runs smooth and building basic pages in no problem. I hope to see more compatibility in editing between desktop and mobile in the future (a lot of the desktop preset sections do not convert to mobile). Would be nice to edit one without effecting the other. (without having to constantly toggle screen settings). Also, sometimes the preview page glitches. overall, it def beats the default Shopify page builders the themes are limited to.

JUARA Skincare
United States
About 2 years using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Metta! Thank you for the kind words. We chatted over email a bit, let's re-ignite that convo. We have a feature called "Screen Settings" that allows you to edit each version of your page to create a unique design for mobile and desktop separate from each other. We are also working on improving this in our future development, expect even more robust cross screen editing controls soon. What issue are you having with your preview page? We'd be happy to take a closer look for you. If you could reach out to us at support@getshogun.com we'd be more than happy to help. Thanks!

September 18, 2019

Shogun is freaking awesome! Easy to use, excellent and fast customer service, awesome finished result and great pricing. I couldn't recommend it enough!!

The Lost Co.
United States
About 2 years using the app