Reviews (3,305)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.
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Made our plan obsolete without notification. Doubled the cost to just maintain the number of pages we went through the hassle of designing with the app - not trustworthy and not worth $299 / month.
-----UPDATE - Feb 14, 2024-----
Hi there, Brian. I see you updated the review to a 1 star and I apologize for the trouble that has led to this feedback.
I was looking at your account and I see it it still subscribed to our old/legacy plan. I think there is some misunderstanding here. Yes, the plan is old and legacy, and yes, it has been deprecated, but you are free to be on this plan while the app is installed and the plan isn't upgraded to downgraded.
We are not forcing you to change or upgrade to any other plan at all.
Your account, pages, and data are still there and nothing has changed. We have introduced new solutions such as A/B test, Targeted Experiences, etc, and thus the pricing for the new plan, but you can continue to be on the old/legacy plan.
Apologies for any misunderstanding here. I have reached out via email to discuss this further in case I am missing something and I'd appreciate it if you could reply back to me.
Thanks.
Sweetan | Client Services
Shogun
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Thank you so much for leaving us a review, Brian! 😊
We are very happy to hear that you are having a great experience with Shogun and our support team. Thank you for the feedback.
I'll be sure to share your kind words with Andre and the support team.
We'll look forward to assisting you again in the future.
Sweetan | Client Services
Shogun Page Builder
Easy to use tool for creating quick and effective landing pages. Definitely recommend.
Shogun service is very prompt, and their feature set gives us tremendous opportunity to design what we want and how we want. Great product!
Extremely useful app - and allowed me to no-code an incredibly aesthetic website. If you've used other web builders - try them.
Thanks so much for the kind words! That's awesome that you built a no-code, incredibly aesthetic website using Shogun Page Builder. We appreciate the recommendation :)
Kalen | Team Lead, Support
Shogun Page Builder
We had an issue with our existing Add to Cart buttons not working. Great and fast support thanks to Max. And good follow-up with us. Much appreciated. Thanks!
Hi there, Thanks for your review.
I'm happy to hear that Max could help. I'll be sure to pass along the feedback to Max and the entire support team.
Let us know if there's anything else we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Love it.
The most impressive part is how quickly and thoroughly the team respond to any queries or issues. Would 100% recommend.
Awesome and easy to use, made making certain pages a breeze
Being forced up upgrade to a $100 plan is ridiculous. I laterally just need to update 1 page but rather than pay the original $40, i'll be paying $0 and going someplace else.
Thanks for taking the time and leaving us a review here, Jenae.
We appreciate the feedback.
I am sorry to hear that you felt you were forced to upgrade. I wanted to share some details here.
Looking at the account I see Shogun was uninstalled on July 25, 2023. This is when your account was subscribed to our old plan. That old plan was a legacy plan that had been deprecated a long time ago. As the app was uninstalled, this legacy plan got canceled as well.
You reinstalled Shogun again on November 16, 2023 and our pick-a-plan page displayed the new plans that can be activated which would be the expected behavior.
I could not locate a recent support conversation about the questions you may have had with respect to the plans, but I have reached out to you via email to share more information.
I'll look forward to hearing back from you.
Sweetan | Client Services
Shogun Page Builder
I've been using this app for a couple of years now. It adds a lot of flexibility to our page development. The customer support is excellent and quick.
We greatly appreciate the review! Thank you so much for sharing your feedback. We are glad to serve you and happy to hear that you are having an amazing experience with the app and our support team.
Sweetan | Team Lead | Support
Shogun Page Builder
Very easy to use and great customer support. I had an issue and customer support responds very quickly and are able to fix the issues
Thank you! Really appreciate your kind words. Let us know if we can help you with anything else!
Karl | Team Lead, Technical Support