Reviews (2,068)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

September 11, 2020

This is so simple and so effective. Really easy to use templates and design too. Yes, if you want more features you can go to mailchimp or similar, but you pay THROUGH THE NOSE for it. For a small business who doesn't have many emails or many subscribers, this is absolutely perfect. Please please please don't get rid of this!

Gardening for Kids
United Kingdom
4 months using the app
October 31, 2020

It's a GREAT app to send basic newsletters, however, for 5 stars it would need to have additional features like i.e. the option to insert responsive grids, more fonts and custom fonts. Other than that we are very happy that we can use a stable and safe app that is very easy to use. Thank you Shopify for enabling us to not have to use 3rd party apps.

Danny Albu
Ireland
4 months using the app
December 7, 2023

doesnt load, cant edit the email i send out or it sends you into an eternal loading spiral. Unistalled and restalled again, nothing.

Lume
Belgium
4 months using the app
Shopify replied December 8, 2023

Hi there! Thank you so much for taking the time to contact us about this issue. We jumped in to investigate and released a fix that should prevent this from happening going forward. I've also followed up via email directly so that we can help troubleshoot any follow up questions or concerns. - Clare, Shopify Email

September 9, 2020

it is a cool advantage to our business and stay more close to our clients thanks for being better and better every time shopify

Stockholm Co.
Mexico
4 months using the app
March 3, 2021

If you want to send bulk emails and are looking at a 10-15% bounce rate instead of 4% bounce rate, and have a SHOPIFY STORE, then this is for you!

FingerWeights
United States
4 months using the app
July 26, 2023

Wir sind nun von Klaviyo komplett auf Shopify Email umgestiegen und ich muss sagen. GENIAL. Klar, es fehlt noch an der ein oder anderen Stelle ein tolles Feature und ich hoffe, dass Shopify hier noch nachzieht - aber der Anfang ist gemacht. Das Beste daran, wir haben nahezu alle Flows in Shopify nachgebaut und verlieren dadurch keinen Umsatz. Im Gegenteil - wir zahlen sogar deutlich weniger als mit Klaviyo.

Barista Royal GmbH
Germany
4 months using the app
March 24, 2021

Amazing app for dummy's such as myself - I was able to easily edit the templates and customize them to my stores colour scheme and products. I would highly recommend this to everyone!

NDWC0 Shop
United Kingdom
4 months using the app
September 15, 2020

i used this app to send my emails and i dont think i could of got any better experience anywhere else.

Minks Wit Kay
United States
4 months using the app
February 21, 2021

I love the templates, I didn't realize it would be so easy to use. It even included a template for a discount code that I had set up for my shop.

Karite Cosmetics
United States
4 months using the app
May 1, 2021

AWESOMENESS!!!!!!!!! WISH I KNEW bout it sooner. THE ABILITY TO USE ALL THE SUBSCRIBERS IN ONE MASS EMAIL IS GREAT. I am upset I didn't know about it sooner! I am happy that I found this app AND WILL USE IT TO MY ADVANTAGE FOR SURE!

Jazarays
United States
4 months using the app