Reviews (2,063)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.
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I'm changing my review from 1 star to 4 stars because I received few emails from customer support and they enabled the app. I like the simplicity of the app but it seems it is still being developed as we speak because it it very slow for me. I'm sure they will get it right!
I don't understand...I installed the app and it says:
"Shopify Email is coming soon
Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available."
Why do you advertise something, and let people install it, if it's not avaliable?
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you regarding your review. We really do appreciate all of the feedback we get. Its feedback like this that helps us to improve! I'm going to send you an email to open up the lines of communication and see what I can do for you.
Amy l Shopify
Install this APP , but still can't work now !
So , I ask Shopify customer service , and got reply " we're onboarding all Shopify accounts in stages, and all accounts should have access by the end of April :) " , so I think if you can't use now , might be waiting until end of April ....
It has very basic features so far. I am excited to see what they will come out with in terms of automation and integration with other apps. If they can do that they will blow the competition totally out of the market. For now only giving it 4 stars because it is a little too barebones. My website: www.gearscanada.com
Pretty decent email app, easy to use and does exactly what it says on the tin, only downside is not being able to input a collection in rather than just a product, if that feature was available I would give it 5 stars not 4
Automated emails don't send, causing me to miss out on a number of sales. Shopify also can't fix it.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I understand there's been issues setting up an automated email workflow and I took a look at your account to troubleshoot what might be causing the problem. The 'Customer subscribed to email marketing trigger', which is used in our 'Welcome new subscriber' automation, only works with customers created through the Online Store footer email sign up form or the Shopify Forms app. Since there was a 3rd party pop up app adding customers within your account, the trigger did not respond to new customers created. I'll send an email directly in case you have follow up questions on how to set this up going forward! - Clare, Shopify Email
Super easy to navigate and create campaigns! So glad that Shopify came out with this app! My customers love the look of the emails!
I used the app for the first time today. I found it was very easy to use and satisfied my needs for my first project. Im looking forward to more templates and functionality as the app progresses. So far, very happy
I like the fact that you don't have to spend time to write copy and make creatives for the campaign, the templates are there you just have to make changes to them and you are good to go.
Would like to see more features added, but overall have had a good experience. Easy to create professional looking emails and like to keep everything based in Shopify.
I used this app to create my newsletters for my Shopify online store and it works great and it's really foolproof since it has instructions for each step. This is really great for beginners, highly recommend.