Reviews (2,062)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.
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The App has a major problem for me. None of the previews will display. When I open the app to start a campaign, all the templates show, "no image available".
Otherwise, the app appears to be very basic. This is just launching, so its to be expected.
Amy, can you take a minute to follow up by sending me an email to open up the lines of communication to see what can be done?
Hey there!
Amy here from Shopify. I'm sorry to hear of the trouble you are having with our new app. I would be more than happy to dig into this with you and get you all sorted. Keep an eye out for my email!
Amy l Shopify
Basic. That about sums it up. If you are looking for advanced features, this is not it. For stores that communicate with their customer base a few times a year, not a bad program. For new stores just starting out, not a bad program. For stores that want to set up workflows, abandoned cart emails, abandoned shopping emails, and more, this is NOT your program. For those that bash it, move on. If you are one of the above types of businesses, this is a cost-effective way to communicate with your customers.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your detailed review. It is very much appreciated and super helpful to other merchants as well as our team who are always working to update the app based on feedback received. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team, as well as anything else you may want to add.
Claire l Shopify
super app, facile à prendre en main, modèle d'email déjà préconstruit, tout ce qu'il faut pour ne pas prendre trop de temps par newsletter !
I have issue on this app for so many times. I called and e mail to the support and they always sounds so nice and kind to willing help me solve the issue. But the issue never solve and when I e mail the support again like 5 times and no one get back to me. I am so frustrated and disappointed because I am new here and was SO HAPPY with Shopify and now with not able to e mail to my subscribers, I am losing so many sales. I don't know why NO ONE getting back to me about my e mail marketing issues... AND I am still being bill for the monthly fee... ;(
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review with us, and sorry to hear of the struggles you were facing. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Claire l Shopify
Easy to use. Mobile friendly. Helps boost your business. Not to expensive. Apps to improve the site Regards.
A fantastic app that is easy to use. And, better yet, it's built into the Marketing tab of the admin dashboard. The only chief 'complaint' is that it is not possible to modify the size of product images within the email. So, it's often that the images themselves are larger than the text and logo themselves.
I am used to using Constant Contact where there is a lot more features for creating customized. However, I like having everything linked in one place to my store.
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.
Best,
Charlotte | Shopify Support
A very good experience...Thanks for the helpful, its really a great program when u don't know how to do a newsletter...Step by step and Plus : Shopify Advertiser...Good job. Thanks
It's OK for a free app but it's a long way behind the likes of Mailchimp etc for features. Hopefully more features will be added from October when it becomes partially chargeable.
Alan Jenkins
INDI Menswear
www.indimenswear.com
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
Is there a manual or tutorials? I'm trying to figure out how to turn a previous sent email into a branded template.