Shopify Email , 1,438 reviews

Overall rating
4.4
Counts per rating level
  • 66% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and cost-effective, appreciating its seamless integration with Shopify stores, customizable templates, and analytics. They value the mass emailing, product insert, and review features. However, some report issues with email delivery and scheduling, and discrepancies in the number of emails sent. There are requests for more advanced features like adding videos or GIFs to emails and a wider template variety. Despite these, its simplicity, transparency, and functionality are its key strengths.

Edited January 6, 2021

お客様へのアプローチにこのメール機能を利用しました。とても反応がよく、解析情報も基本機能としてあるので助かります。画面の作成も簡単でした。 なんとか改善してほしい点は、登録者にしか送信されないことです。送信リストには加えられても、登録の無い方には実際に送信されていないようです。 また、送信が完了した方の一覧が見られると、もっと良いと思います。

age-design shopify store
Japan
8 months using the app
October 13, 2020

This is the first time that I use an email app and I'm actually happy with it, but, I think I should be able to translate the word "unsubscribe" to my language.
Just looks weird I wrote the whole thing in my language and then randomly, english.

Garpur
Iceland
8 months using the app
September 4, 2020

Muy buena, ojalá regalen más envíos y haya más templates.
Se puede organizar diferentes campañas, controlar , poner títulos, programar.

Identidad Natural
Mexico
8 months using the app
October 12, 2020

i love the templates. they are very easy to use. I just wish that they made it possible to put two images on the same page instead of one gian product image per page. Also, please introduce the feature to re-email those who haven't opened the newsletter.

Jjudd.xx Boutique
Canada
8 months using the app
November 22, 2020

There are not as many features as Mailchimp or others, but how can you beat the price! The app is easy to use and reliable. For future improvements - I would really like to have the ability to ad a divider line.

Stina's Quilt and Sewing Supplies
United States
7 months using the app
May 18, 2021

Easy to setup, manage and track how well each one does. Limited by the number of emails you can send per month with base account.

Fancy Fanny
United States
7 months using the app
Shopify replied June 10, 2021

Hey, there. Thank you for sharing this feedback! We're happy to hear that our app was easy to setup, manage, and track the campaigns. While there is a limit of 2500 free emails per month, you're able to send more if that's something you need to do. If you'd like to learn more about this, more information can be found here: https://bit.ly/3vcX99A. Cheers! -Elias, Shopify Support

March 13, 2021

This is a lovely app! However, it would be useful to add few design options to match our theme, for example allow square and hollow buttons, etc.

Lund & Lund
Sweden
7 months using the app
September 30, 2020

ottimo. intuitivo. veloce . Facile da usare. Ha delle email gia' programmate molto molto belle e d'impatto.

aPProved ninetysix
Italy
7 months using the app
October 20, 2020

I used this app to help me send emails to my email subscribers. I really helped me out, it was a bit tough to figure out what to do to send the emails out, but the help center assisted with that part.

Cordless Commodities
United States
7 months using the app
April 15, 2021

I like it but it would be better if it have a graphic about abandoned cart.
It would also be amazing if the emails could be modified with more options.

Abeja Reyna
Mexico
7 months using the app