Reviews (2,068)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.
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It doesn't support many languages, the templates are very simple but I get it, it's a free app after all. However, the inability to choose the customers to whom I want to send a specific email with an advertisement is a failure. You can only use customer segments (which are set automatically, cannot be edited and are pointless). Also the application may be free but very average. Lack of support - despite several months of use, I do not know how to contact support.
Thank you for taking the time to share your review. To create new or custom segments, you can do so from your *Admin > Customers* section. Furthermore, since this app is developed by Shopify, our regular support channels can assist. Reach out on this page by choosing "Get Support" or use this direct link: https://bit.ly/2AWw5VA. -Olivia, Shopify Support
Shopify will control your marketing and shut down your email before it is sent to all of your customers. This has happen to me 3 times out of 7 emails sent to the same list. It is very frustrating not having the control over your own list. After finally getting a hold of customer support I was told there is no way to turn off the big brother controls of the email system. Until they get the bugs worked out it's really a crap shoot if it will work.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email delivery.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication, and will be able to pass on feedback to our developers.
Claire - Shopify
Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback, that is how we can continue to grow and improve. I'm going to send you an email to open up the lines of communication and see what I can do for you.
Amy l Shopify
Excelente app, aunque seria genial si pudiera uno modificar los espacios cuando se agregan imágenes.
Easy to use Readymade email helps alot thanks for providing such a beautiful plate form which cost nothing
Looks good- but I need to send more than 4 emails in a week. Not all emails go to all subscribers and I need targeted content for each group.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. As of right now there is a maximum limit of 5 emails every week. I will be sure to pass your feedback on to the developer team and hopefully this is something they can look into for future updates.
I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
I need help
Thank you for your review. Please contact our Support Team (https://shopify.link/qL3P) for help with Shopify Email. -Emily, Shopify Support
love this app so much! It is so user friendly and the templates are great! HIGHLY RECOMMEND THIS! :)
Tried it since it was free. Now I'm going to look for something else. They need to do a lot of work on this to make it worth using.
Hey there,
Amy here from Shopify. I appreciate you taking the time to leave us a review. I'm going to send you an email to open up the lines of communication here. I would love to hear what you feel is missing from the app, that is needed before you use it. This way I can pass it along to my developers.
Amy l Shopify
Just started using, super easy and user friendly, sent my first email out in about ten mins! So far so good!