Shopify Email , 1,413 reviews

Overall rating
4.4
Counts per rating level
  • 66% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and cost-effective, appreciating its seamless integration with Shopify stores, customizable templates, and analytics. They value the mass emailing, product insert, and review features. However, some report issues with email delivery and scheduling, and discrepancies in the number of emails sent. There are requests for more advanced features like adding videos or GIFs to emails and a wider template variety. Despite these, its simplicity, transparency, and functionality are its key strengths.

February 23, 2024

I've had my store over 13 years and in that time, I've used several top newsletter services, including Mailchimp and Klaviyo. For a one person business, I never really used all the advanced features of those services and they were really expensive and often hard to figure out. I was immediately pleased with Shopify Email for it's ease of use and intuitiveness. It just works so easily with my Shopify store. When I first saw some of the basic templates, I was a little dismayed, but quickly found them easy to customize to a nice, clean design. On top of the ease of use, the low cost has really saved my 1 person shop during a big dip in my niche lately. Wonderful option for those getting started or with a time / money budget. Truly pleased with this app. I hope Shopify continues to give it love. Way to go, Shopify!

French Kiss Collections
United States
6 months using the app
April 14, 2024

cheaper than other programs and super simple to use. Allows me to save my templates for my weekly emails so that I don't have to start from scratch. The amount of preset template options are great too!

Greener Harvest Seeds
United States
Over 1 year using the app
March 28, 2024

Great app. The email marketing system is working with the essential email marketing templates such as discount, newsletter. Any expansion on newer templates on the email templates would be great. Besides that, the current email marketing system allows you to code your own emails, great work Shopify team.

Massagebody
Australia
7 months using the app
April 29, 2024

I love the simplicity of the Shopify app. I can get a lot done. I make my online management a breeze

Beautiful Hair Products & Accessories Store
United States
Almost 4 years using the app
March 18, 2024

I have made great use of Shopify Email! I always get orders when I send out an email - it's great for reminding customers you exist and getting them to your store. Love it!

Shungite Queen
United States
Over 2 years using the app
March 13, 2024

If could do a "customer bought" section, it would be 10 stars. currently has more abandoned options, so if its a good product need more options to gain back wins. So far does what it needs when i need it to. But also you must put in the time to get from it what you need. Thanks.

Saturated
United States
8 months using the app
March 25, 2024

Easy to use templates for all occasions. Only took a few mins to send an email to the mailing list.

Elba Artisan Gallery
United Kingdom
Over 3 years using the app
May 2, 2024

This app is very new member friendly! It has been easy to navigate on the app. It has provided me with plenty of information and recommendations. I am looking forward to utilizing the app more.

Scrubs World & More
United States
Over 1 year using the app
April 24, 2024

i think this feature is great! so customizable and u can adjust it to your brand image nicely. really good structured email builder, i love how many options u have to add in images, links to products, specific sales or discounts etc.

LITERALLY PERFECT
Canada
3 months using the app
March 22, 2024

Works well for our business. Has a lot of flexibility to change the workflows and the templates. Great job.

Cox Ranch Supply
United States
Over 3 years using the app