Reviews (2,062)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

April 20, 2020

It has very basic features so far. I am excited to see what they will come out with in terms of automation and integration with other apps. If they can do that they will blow the competition totally out of the market. For now only giving it 4 stars because it is a little too barebones. My website: www.gearscanada.com

Gears Canada
Canada
6 months using the app
November 27, 2020

Pretty decent email app, easy to use and does exactly what it says on the tin, only downside is not being able to input a collection in rather than just a product, if that feature was available I would give it 5 stars not 4

Averys Motorcycles
United Kingdom
6 months using the app
October 14, 2020

I used the app for the first time today. I found it was very easy to use and satisfied my needs for my first project. Im looking forward to more templates and functionality as the app progresses. So far, very happy

Life & Soul Boutique
Australia
6 months using the app
November 5, 2020

Would like to see more features added, but overall have had a good experience. Easy to create professional looking emails and like to keep everything based in Shopify.

NorthWood Distributing
United States
5 months using the app
November 15, 2020

This is a great app. It allows e-mails to be built and sent to customers with ease. It even lets you send a test e-mail out and review the e-mail before it is sent.
It would be great however if the following features were added:
1. The ability to add hyperlinks in the text sections
2. Being able to add a single line separator instead of having to use multiple underscores
3. Having the capability to add multiple products in one line (instead of just one large product)
4. Having the font size scale down in the mobile to match the way it looks on a desktop.

RC-N-Go
United States
5 months using the app
February 20, 2021

This app helps with my drop shipping business and costumer service is very helpful. I appreciate how helpful they are.

Valencia's Luxe Boutique
United States
5 months using the app
September 21, 2023

We love the overall simplicity and useability of the native Shopify Email app. The sync from branding saves a bunch of time so you don't have to reconfigure that multiple times. 10,000 emails per month is plenty for us right now!

The only thing preventing me from giving this a 5 star is being forced to use the same email address as setup in the store. I know it's convenient since it is all synced from the main settings of the store, but if I can sync the branding and then change it why can't we sync the from address and change it if desired?

Apocalyptic Rations
United States
5 months using the app
Shopify replied September 26, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

October 10, 2020

Really Like the ability to connect to the database from Shopify store, formatting is super simple, would like to see improvements such as adding collections, Social Icons that can be added to the footer and ability to add GIFS

BabyBento
Australia
5 months using the app
October 5, 2020

Used shopify app to create my online store. It was fairly easy to use and customize. Liking my experience so far!

Momina Collection
Canada
5 months using the app
October 15, 2020

Just got started. Looks very good. Easy to use. But worried that everyone would overuse the templates.

Shangri La Tea
United States
5 months using the app