Shopify Email , 1,343 reviews

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

February 25, 2024

It's easy to use, and the analytics and insights are incredibly valuable. I've used other bulk email services and this one is outstanding for its transparency in which emails have bounced or who reported you as spam. It just took me one pass to clean up my list and now I'm confident I'm actually reaching people who actually want to hear from me. Thumbs up from me!

Sandwich Glass Museum
United States
7 months using the app
February 27, 2024

This is easier and better to use than other services in my opinion. It is built to work without much hassle so you can put your time into designs and flows which are very nice and they have thousands of templates to use. Shopify Email is the best !

Room N' Roam
Canada
4 months using the app
March 26, 2024

I love that this is hosted right on Shopify. I also love that it provides analytics around the number of emails opened, the number of emails that failed, who unsubscribed, and click-through rates. It's all super useful.

Art in the Berkshires
United States
3 months using the app
March 16, 2024

Shopify Email is easy to use!! It's a great tool if you are trying to keep your customers informed and you don't have that many customers. I do not use all the power of Shopify email but I am very happy to have it.

59Balloons
Netherlands
10 months using the app
February 29, 2024

Basic and effective and FREE. With a small, one person business who is just trying to start off, this is essential as even a $35/month charge hurts when you are beginning!! We have stuck with this free app and just utilized all we could out of it. It has worked for us and again... its FREE so be thankful!

EDC Beard Co
United States
5 months using the app
February 28, 2024

Easy and has many templates and features. No need to pay for marketing when you can have it for free!

olgaawaken
United Kingdom
12 months using the app
April 18, 2024

Easy to use! Templates are good! The only thing I wish I could do was surveys!

Baker's Bars Soapery
United States
10 months using the app
April 15, 2024

Very easy to use and great to link in activity with resultant sales so easily in one place

Secret Garden Distillery
United Kingdom
Over 1 year using the app
February 29, 2024

GReat selection of Automation Hope in the future shopify can expand on the options and the complexity

S T E L L I N O
Australia
Over 2 years using the app
April 2, 2024

Excellent! Very well integrated with Shopify, makes my job much easier!

Todsky’s Magic Shop
Canada
6 months using the app