Reviews (2,055)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

September 17, 2024

MUY BUENA

Anime Haver
Spain
2 months using the app
February 23, 2024

I've had my store over 13 years and in that time, I've used several top newsletter services, including Mailchimp and Klaviyo. For a one person business, I never really used all the advanced features of those services and they were really expensive and often hard to figure out. I was immediately pleased with Shopify Email for it's ease of use and intuitiveness. It just works so easily with my Shopify store. When I first saw some of the basic templates, I was a little dismayed, but quickly found them easy to customize to a nice, clean design. On top of the ease of use, the low cost has really saved my 1 person shop during a big dip in my niche lately. Wonderful option for those getting started or with a time / money budget. Truly pleased with this app. I hope Shopify continues to give it love. Way to go, Shopify!

French Kiss Collections
United States
6 months using the app
June 20, 2024

Good, easy to use.

TheDecoratingDiva
Canada
Over 1 year using the app
May 6, 2024

App isn't great, I've tried everything to change the email customers can see when recieving emails for marketing but it still says @nyshopifystore even though I've editing forwarding emails to info@thebrandlayo. Can't seem to change this, it makes the emails I send to subscribers seem like spam and not professional at all.

TheBrandLayo
United Kingdom
10 months using the app
September 10, 2024

Buenas aplicación. funcional

Nova Mart Product
United States
3 months using the app
May 29, 2024

When creating my own the buttons did not always work. I switched to one already made and added and changed images and wording and it was fine. It was only sent to 89 people and after 9 minutes it is still sending.

Lynn Salem Creates
United States
About 1 month using the app
March 28, 2024

Great app. The email marketing system is working with the essential email marketing templates such as discount, newsletter. Any expansion on newer templates on the email templates would be great. Besides that, the current email marketing system allows you to code your own emails, great work Shopify team.

Massagebody
Australia
10 months using the app
October 28, 2024

BUenisima

Heraklion Auto Detailing
Spain
21 days using the app
October 21, 2024

i like this part

It does what it says on the tin, its easy to use and change the templates. I have set up several automatic workflows as well as sending out newsletters.

feather fashion men&women
Pakistan
May 29, 2024

We are still experimenting with this service, however, we feel it will be a great resource for our business.

J&G Sales SC
United States
4 months using the app