Shopify Email , 1,423 reviews

Overall rating
4.4
Counts per rating level
  • 66% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and cost-effective, appreciating its seamless integration with Shopify stores, customizable templates, and analytics. They value the mass emailing, product insert, and review features. However, some report issues with email delivery and scheduling, and discrepancies in the number of emails sent. There are requests for more advanced features like adding videos or GIFs to emails and a wider template variety. Despite these, its simplicity, transparency, and functionality are its key strengths.

April 26, 2024

Easy to use, does what it needs to do. Nothing more, nothing less.

Autumn Hunter Fine Art
United States
11 months using the app
March 16, 2024

Shopify Email is easy to use!! It's a great tool if you are trying to keep your customers informed and you don't have that many customers. I do not use all the power of Shopify email but I am very happy to have it.

59Balloons
Netherlands
10 months using the app
February 27, 2024

This is easier and better to use than other services in my opinion. It is built to work without much hassle so you can put your time into designs and flows which are very nice and they have thousands of templates to use. Shopify Email is the best !

Room N' Roam
Canada
4 months using the app
April 18, 2024

Easy to use! Templates are good! The only thing I wish I could do was surveys!

Baker's Bars Soapery
United States
10 months using the app
February 29, 2024

Basic and effective and FREE. With a small, one person business who is just trying to start off, this is essential as even a $35/month charge hurts when you are beginning!! We have stuck with this free app and just utilized all we could out of it. It has worked for us and again... its FREE so be thankful!

EDC Beard Co
United States
5 months using the app
April 15, 2024

Very easy to use and great to link in activity with resultant sales so easily in one place

Secret Garden Distillery
United Kingdom
Over 1 year using the app
April 29, 2024

Gets the job done right

Home Traders Sources
United States
Over 2 years using the app
February 28, 2024

Easy and has many templates and features. No need to pay for marketing when you can have it for free!

olgaawaken
United Kingdom
12 months using the app
May 4, 2024

Really love it. User friendly and the templates are wonderful. They have thought of eveything.

Square Tree Lane
United States
10 months using the app
February 29, 2024

GReat selection of Automation Hope in the future shopify can expand on the options and the complexity

S T E L L I N O
Australia
Over 2 years using the app