Shopify Email , 1,377 reviews

Overall rating
4.4
Counts per rating level
  • 66% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. They find the customizable email templates and mass emailing feature particularly useful. The app's analytics, product insert, and review features are also valued for optimizing email lists and catching errors. The ability to link email activity with sales provides valuable business insights.

March 4, 2024

ME GUSTA MUCHO PERO AGREGARIA MAS PLANTILLAS

OmCleaner Detergentes
Chile
About 3 years using the app
April 5, 2024

Easy

piantedappartamento.shop
Italy
About 1 year using the app
March 11, 2024

good

ArtsyCornerrStudio
United States
2 months using the app
December 4, 2023

Easy to use and overall effective template builder. IT IS ESSENTIAL THAT ELEMENT PADDING CONTROL IS ADDED, the automatic padding results in little flexibility when trying to achieve certain e-mail designs. Powerful tool when combined with Shopify Flow.

mah.com
Colombia
5 days using the app
Shopify replied December 6, 2023

Thank you for the review and for sharing the feedback. We understand that you need element padding control in order to achieve the designs that you're looking for, and we'd be happy to share your suggestion with our development team. If you'd like to try some alternatives that may provide you with this functionality, then we'd recommend taking a look at Klaviyo (https://shopify.link/Ao6K), Omnisend (https://shopify.link/Bo5A), Mailchimp (https://shopify.link/Ko3r), or Seguno (https://shopify.link/ypJk). Cheers. -Elias, Shopify Support

April 28, 2024

Nice and user freindly

Electronic Supreme
Cayman Islands
About 3 hours using the app
February 24, 2024

good

Order of New Age
India
16 days using the app
April 7, 2024

maravilhoso

fixx
Brazil
7 months using the app
March 15, 2024

I like where this is heading and really hope they continue to build it our more. It reminds me of a middling MailChimp before they got overly complicated. I could gripe about some things missing or granularity or limitations but overall it's grown enough to be useful, but needs to continue looking at its contemporaries for continued iterations and workflows.

As of this writing we've been using it as our main email campaign tool for about 6-8 months.

The Secret Chocolatier
United States
April 16, 2024

eine andere Domain einzustellen, könnte leichter sein.

Dealbasar
Germany
22 days using the app
September 21, 2023

We love the overall simplicity and useability of the native Shopify Email app. The sync from branding saves a bunch of time so you don't have to reconfigure that multiple times. 10,000 emails per month is plenty for us right now!

The only thing preventing me from giving this a 5 star is being forced to use the same email address as setup in the store. I know it's convenient since it is all synced from the main settings of the store, but if I can sync the branding and then change it why can't we sync the from address and change it if desired?

Apocalyptic Rations
United States
5 months using the app
Shopify replied September 26, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support