Reviews (2,070)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

March 4, 2024

ME GUSTA MUCHO PERO AGREGARIA MAS PLANTILLAS

OmCleaner Detergentes
Chile
About 3 years using the app
April 19, 2024

excellent

ABC Rugs Kilims
United States
8 months using the app
March 2, 2024

Completely unreliable. Sometimes it says send and no one ever receives that emails. On many occasions our emails went out several hours after the scheduled time. If you are looking for the minimum reliability of email newsletter getting delivered and getting delivered when it is scheduled DO NOT USE this app.

Saturdays Football
United States
About 3 years using the app
Shopify replied March 8, 2024

Thank you so much for taking the time to share your review with us. We are sorry to hear you have had less an a reliable experience with our app and this is something we would like to investigate further with you. Please reach out to our Support team (https://shopify.link/vRnL) at your earliest convenience to open a ticket with our team. -Olivia, Shopify Support

March 18, 2024

I have made great use of Shopify Email! I always get orders when I send out an email - it's great for reminding customers you exist and getting them to your store. Love it!

Shungite Queen
United States
Over 2 years using the app
April 29, 2024

I would recommend.
The templates are easy.
Adding the emails from our previous store was a bit cumbersome

Colorful Custom Creationz
United States
4 months using the app
February 29, 2024

GReat selection of Automation Hope in the future shopify can expand on the options and the complexity

S T E L L I N O
Australia
Over 3 years using the app
April 2, 2024

The app is very easy to use however my challenge and disappointment was with the number of people that the email was sent to in relation to the number of clients that are actually on my email subscriber list. For some reason the numbers were off by almost 100 subscribers.

Suntree Soaps
Canada
Over 1 year using the app
Shopify replied April 4, 2024

Thank you for sharing your review. We're glad to hear that you found the app easy to use. In terms of the emails that were sent out, you will want to wait a few hours for this number to be accurate. Then, you can gain insights into email performance metrics via the activity report in the Marketing section of your Shopify admin: https://shopify.link/7QJD. -Mac, Shopify Support

April 24, 2024

Facilissimo da utilizzare

Happy Molds 3D
Italy
5 months using the app
February 26, 2024

Very helpful and easy to use.
Keep up the good work.

Karavan Clothing
Greece
Over 3 years using the app
March 21, 2024

Muito bom!

Ajuda bastante com a conversão* de vendas e é mais um meio para comunicar com
o cliente!

SawiSoul - CNPJ: 34.885.832/0001-54
Brazil
About 2 years using the app