Reviews (2,363)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making it easier to access customer data for effective email campaigns. They highlight its cost-effectiveness compared to platforms like Mailchimp and Klaviyo, and praise its user-friendly design tools, customizable templates, and automation features. Built-in analytics help streamline marketing efforts, and reliable customer support enhances its usability, making it a recommended choice for enhancing customer engagement and conversions.

November 9, 2024

Je n'ai pas encore atteint mes objectif mais je crois que c'est e appli qui fait des merveilles

DREAM-SHOP
Côte d’Ivoire
About 2 months using the app
September 21, 2024

ainda estou apredendo usar, gostaria de saber se tem como saber qual foi o cliente que abriu o email para desta forma enviar u desconto especial para ele. mas te aonde consegui usar, gostei, acredito que vai ajudar muito

Pechinchas Daweb
Brazil
3 months using the app
August 3, 2024

As of right now, i'm still getting used to the app and setting up various processes. I only give it four stars because I'm still learning it. But i would recommend i to another business owner.

Homestead Lavender Farm
United States
Over 1 year using the app
May 24, 2024

Shopify email has been great! I love how easily it integrates with my store and allows me to easily create targeted email campaigns. I give this app 4 stars instead of 5 because of the font size selector. It's a slider bar rather than a box you can enter a number into. Sometimes it's a little finicky to select the font size I want. It is also a little tricky to make two different sections of text within the same section different font sizes. Other than this, Shopify Email has done a great job of allowing me to maintain and integrated email list without paying for an external service. I would recommend it to anyone with a Shopify store.

Polished Embroidery
United States
Over 1 year using the app
November 9, 2024

email molti utili ma manca la richiesta delle recensioni

nursin assistant skills
Italy
18 days using the app
April 25, 2024

I've been using this app to manage email campaigns for my online store, and it's been a mostly positive experience. The user-friendly interface makes it easy to navigate, and it's quite cost-effective. Integration with my store was seamless, and I particularly appreciate the diverse range of email templates and the valuable analytics it offers, like tracking delivery, open, and click-through rates.

The mass emailing feature stands out as a robust alternative to other more expensive services. However, there's definitely room for improvement. I would love to see more advanced features, a wider variety of templates, and additional font options to enhance our marketing emails further.

While the app's simplicity is one of its greatest strengths, making it accessible even to beginners, it can sometimes feel limiting when you're looking to create more complex, customized campaigns. Also, there have been a few instances where email delivery didn't go as smoothly as expected.

Overall, it's a solid choice for those starting out or running straightforward campaigns, but for those needing more depth, it might fall a bit short.

HORP
Australia
Over 2 years using the app
May 26, 2024

It's good, and I'm glad to have an integrated mail app. I used to use Constant Contact, and there were features that I would love to see added to Shopify mail that would make it closer to that kind of app. But I'm quite happy to not have to pay Constant Contact, and I'm willing to put up with slightly less functionality but better integration and ease of use.

Gorgeous Fabrics
United States
About 4 years using the app
August 28, 2024

Really a great app, especially as it has no additional charges.

Online Electrical
South Africa
About 4 years using the app
October 30, 2024

good app

MS Design Cloud
Pakistan
2 months using the app
August 6, 2024

So far so good. Still new to all of this, but its simple enough to understand and work your way to what you need done. Also super easy to understand what workflow does what and what email does what.

Pure You
South Africa
7 months using the app