Shopify Email , 1,377 reviews

Overall rating
4.4
Counts per rating level
  • 66% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. They find the customizable email templates and mass emailing feature particularly useful. The app's analytics, product insert, and review features are also valued for optimizing email lists and catching errors. The ability to link email activity with sales provides valuable business insights.

April 29, 2024

I would recommend.
The templates are easy.
Adding the emails from our previous store was a bit cumbersome

Colorful Custom Creationz
United States
4 months using the app
August 23, 2023

Another FREE it is for my type of app. I need to dive deeper in and figure more stuff out. If you need any ideas, come to my site. I have lots of cool stuff you can check out.

My Ruby Lips
United States
8 months using the app
June 28, 2023

I know it's free, but it doesn't fit my plans, and I'll keep looking for an app that works. Thank you for your free service

pandaonz
Canada
About 1 year using the app
September 5, 2023

Love the app but I have a problem finding my discount codes when I'm editing an email.

Calmes
Norway
28 days using the app
Edited October 12, 2020

After recovering from procrastination & overwhelm from too many concurrent projects I had fun working on this. I wish there was a go back key though as I pressed the delete in error and had to redo.
Maybe there is one that I've overlooked. Thank you.

Holistic Gemstone Jewelry
Canada
Over 3 years using the app
November 2, 2020

I found it easy to setup. My one problem I encounter was finding my preview email in my inbox or junk mail. Could you send me a link to get assistance.

Low price accessories & electronics | Cost you Less
Canada
Over 3 years using the app
August 30, 2021

Easy, free, and beautiful email campaign builder. I love how it's connected to our store's products and details off the bat. Rating is 4 stars only because there's essentially zero automation available.

Sabersmyth
United States
About 3 years using the app
Shopify replied September 2, 2021

Hey, there. Thank you for taking the time and sharing this great review! We can see how being able to automate Shopify emails further for your campaigns would be a useful feature. We would be happy to share this with our developers for potential updates in the future. Thanks again! -Marty, Shopify Support

January 22, 2021

Its very easy to use, has most of the things I need to send an Email. But, I would love to have more template options.

Luciana's Kitchen
United States
About 3 years using the app
September 25, 2020

Overall it's fine, but I wish we could resend to non-openers, more easily segment lists, a-b test, more automations, etc. I'm sure these features are coming but I'm really missing them with Shopify Email as compared to dedicated email management systems.

age hams
United States
About 3 years using the app
November 24, 2020

Functional emailer for your domain. When you have tens of thousands of customers, you'll want a dedicated service like Klaviyo. Until then, templates and filters and exports are easily found. Expect this end of the platform to evolve with a feature-rich dashboard.

Wake and Lake Lifestyles
United States
About 3 years using the app